Citi Trends
reviews and complaints

The hiring manager is Ms. Julie. She will have a interview with you and just have you calling and calling . She will tell you to do stuff and than when you do it she always come up with excuses or never do anything . She will have you calling and calling and don't even explain if we have the job or not . She is very lazy and slow at her business . She constantly lies about applications . She don't don't know how bad this person needs a job . I have been calling for a whole month and she still saying the same thing . Be patient she have to talk to the manager . It shouldn't have to take that long if they claim they hiring . Pick up the paste

Bought a shirt from Citi Trends and that was a present for a friend.
I paid for my order and they took my money right away. I was promised quick shipping, but my order did not show up.
I even received a confirmation message and a tracking number, but when I tried to use tracking it didn't show me anything!
I contacted Citi Trends customer service and they said that there was nothing to worry about, but time passed and my order was still no where to be found!
Then one day I suddenly got a message from Citi Trends stating that my order was cancelled. Nothing was mentioned about refund.
Citi Trends is far the worst company I have ever bought from! Stay away!

I made my order in late January and did not receive anything yet. My order was quite big - I bought two dresses, a top and some jewelry from Citi Trends website. I was really impressed with all the beautiful designs and of course with their cheap prices.
After I completed my order I immediately felt that something was wrong because they did not send me any payment confirmations. I contacted support service but they did not reply and several days later I tried to get my order cancelled and failed.
I can't say anything good about this site, they are not to be trusted and I would not recommend them to anyone. Please buy elsewhere. All I want is to get my money back.

I have ordered a jacket from Citi Trends website and after I paid I received a confirmation message and a tracking number. When I tried to track my order I found out that number they gave me was fake! I contacted Citi Trends but they did not reply. They finally replied about two weeks later and said that my order was cancelled because my jacket was no longer available. Just think about that again! They gave me a tracking number and said that my order was sent, but two weeks later they told that my order was cancelled. This doesn't make any sense! They said they will refund my money within 5 business days but that never happened. Lost my money.

I went to Citi Trends recently, but I was really disappointed by the staff and services. I came here 40 minutes till the closure. I went quickly and chose the necessary items, but the girl, who worked here, refused to take it and told me that they already closed and couldn’t sell me these items. I started to complain with her, but she didn’t understand me. She barely spoke in English. I left all items and went out. The worst services, staff and attitude. Better avoid this place and post comments if you have the similar situation.