Circle K
reviews and complaints

I was an employee at circle k for 3 years one more and I got let go of a situation that I was going through and I asked for accommodation I called all the right numbers that I needed to call and nobody has helped me out with this situation or gave me any information it is wrong how they give you all these numbers to call to get help and it seems like everybody is in cahoots with each other and it's not fair I am ready to get a lawyer to go against circle k for all the things that they are taking their employees through and I am not the only one that been through this stuff with circle k

I called the payroll department about my last couple check stubs and the woman Sherry would not let me finish my sentence and hung up on me. I worked for this company for 7 years to be treated like that. It's pathetic the people that just sit at a desk all day treat others like trash. All I need is my last 5 check stubs. I've faxed the number that was on the automated voicemail twice and still no response. What can I do to get my check stubs? Does anyone know? I actually quit because I found a way better job with pay and benefits.

The circle k employee working at the Northern Ave and 21st Ave store at 11:42 pm 10-07-2019 was very rude to me, rude enough for me to set the items I was buying down inform the employee that I no longer wished to purchase any of these products, at that point he started shouting obscenities at me. I could not believe the vulgar language he was using. I'm at the point right now where I would almost rather drive the mile to quick trip then to stop at another circle k. And I'm positive that if I should happen to share

I have been visiting this store since 2 years, but never had this excellent experience before. The customer servuce is the best i have ever got. The guy currently managing the store is very friendly and helpful. He helped my kids and also gave them candies. Such a kind and sweet person! I feel very much overwhelmed wheneve ri go there . So I'm takimg a bit time to give review of the staff. I'll keep visiting this store more often now. Thanks.

Today I went in for my morning Polar pop refill. When I went to the counter to pay, the cashier rudely told me that I need to inform her as I'm coming in the door that I have a refill, otherwise I could just be saying that.

First, if that is the policy, it should be posted somewhere that you first have to go to the counter and tell the cashier before you can get a refill. Second, I have probably visited 30 Circle K stores in my 20 years as an Arizona resident. This is the FIRST time anyone has ever told me this was the policy, so it obviously is not being enforced.

I am trying to reduce waste by reusing my styrofoam cup. I don't think making me feel like a criminal is the way I should be treated.

Ok I understand there is a law and some need to show I'd but this store since becoming a circle k has gone so far downhill that all the whites left only blacks work there with the exception of 1 person that I know of anyway this store is less then a mile from my house we go in there 3 to 4 times a day manager knows us very well, we'll this new black kid started other night my husband goes in there to buy cigs this kid ids him he don't have a I'd but here is where it's so stupid it's not even funny my husband is 50 yrs old we have grandchildren and trust me he don't look younger then 21 age in Texas you have to be to buy cigs well that's not the worst part this kid was rude and very ugly then proceeds to sell cigars to a black person who looked like a kid and never I'd him every other worker knows us we do not look young so he was not just doing his job he was straight up being a jerk to us we have never had problem in fact one of the managers had my husband build some things for their house so it's not like he could have just mistakenly done this and he has been told by other employees that we are good no need to I'd but yet he refuses to sell us cigs which is costing y'all from making money from us and god knows who else probably anybody else that's white we will not go back to that store nor will over half of our neighborhood because of the way it's become blacks hang out in parking lot all hrs line is constantly backed up because employees care more bout talking to each other then waiting on customers and number one they are plain rude they let you know they don't Like their job and have no problem voicing it please do something about that new kid and store in general please

I stopped in yesterday at the Circle K located at, 7510 W Peoria Ave, Peoria, AZ 85345. He time was approximately between 6 anf 6:30 p.m.That will be the last time I step into that store for a few reasons. First, the soda section was dirty and not maintained. Second, I was not impressed with the two employees behind the counter. The male employee was loud and made a comment to the female employee and I quote, "welcome to hell". I would assume the male employee was referring to the line of customers. It appeared that the female was perturbed that I wanted cash back along with my purchase. She didn't even smile when I got to the counter. Next time, I will be going across the street to am/pm. Really bad experience. I will need to make sure that none of my friends go as patrons to this Circle K.

The store signage says for both Coors Light and Miller Lite that you can purchase two 16 oz beers for $2.50.
The woman at the Atkins, Virginia store tried to charge be full price for each. I pointed out what the store signage said, and she refused to adjust the price. I told her if she didn't believe me on the signage to please go look for herself.
She adamantly refused to do that, and told me should could not adjust the price of beer.
I told her that it was against Virginia State law to advertise a retail price and not honor it.
She didn't care.
I then returned to the store to ask to speak with her manager. That manager (which I'm still not convinced she was a real store manager) told me the same thing. That the signage made no difference; whatever price showed up at the register could not be adjusted.
The weird thing is, I have made this same purchase of two beers for the price of $2.50 numerous times at this very store.
So my complaint is that tonight, 10/4/2019, your store at I81 Exit 50 in Atkins, Virginia violated Commonwealth of Virginia law by not honoring the advertised in-store price of a retail item.
I would like a reply to this and an apology from the store clerk and the store manager.

You can reach me at [protected], or tim.[protected]@cox.net.

This is a serious matter as this store location has violated State law.

Thank you,

I have been a employee of circle k for 2 yrs. I was in the MIT program but never was able to complete it between staffing issues and then my mentor was taken 3 weeks early. That put me as the manager. Same week I met my new market manager Theresa Kimball. Her and I worked side by side weekly resetting the store and her " retraining me" I was the only manager for 2 months. No day off. Fixing numerous mistakes that were not made by me. Never hesitated. Tee (Teresa ) found a issue with lottery and in result found theft and made arrest. After a really bad audit. Tee decides to let me go because I didn't catch them myself after assisting any time she asked. Not receiving a write up, a day off or a chance to be retrained. When I asked her about retraining she claimed to have been doing so for a month but fact is she was not there daily. She investigated and found no theft. She even used people who were not employed to help us move shelves when resetting the store. She made me stay at work from 6 am to 10:30 pm... And double back the following morning and told me today I wasn't a good worker. I wrote up employees, I followed her rules and did all she asked. I didn't hire a single person I was staffed with she even had me on shift with her handling money and showing her things that she didn't know how to do. I'm warning anyone who believes like I did in a career this corporation DON'T DO IT! you'll end up over worked and wanting a lawyer.

I have won several food/drink items on circle k spin and win and scratch and win, but when I try to redeem them (I have tried at several different stores) the internet in the store is not working and I am unable to collect my prizes. One employee told me it had to do with the roof of the store. It would just be nice to have the option of having a paper coupon mailed to me so I can at least collect my prizes. My hotdog prize expires tomorrow. I've called the Florida regional office twice, still waiting for a call back. Thank you in advance for any assistance you could give me.

My wife and I worked for the same store at the same time. She was promoted to our lead customer service rep within her first 2 weeks. She was doing our manager's job as well as her own. She even did the hiring process for a couple of the newer employees as well. She never got the promotion in the system therefore she was never paid for doing the job she was doing. We ended up getting fired, both of us, the same exact day. I went into work one day (she was dropping me off and went in to get a coffee while I clocked in) I didnt even get a chance to clock in before I realized someone was there to cover my shift already. I asked the manager if I still had a job, she said no. I asked her if my wife still had her job. She said no. I was supposedly fired for "texting the manager on her off day" about a store related issue. She was at work the day I text her as well. She never gave my wife a reason for firing her. The district manager refused to transfer either one of us as it is against company policy for a married or even dating couple to work in the same store, instead she fired both of us and refuses to get us in contact with HR or to send us our separation notices. As a former employee I would not recommend this company to anyone. The management inside the stores themselves usually are not that great and its even worse when it goes higher up into district or regional. The manager at this paticular store is just terrible. The manager lets customers get things "on credit" without paying, she lets other employees take home scanned out merchandise that is supposed to go back to McLane. Things are utterly out of control and when brought to the attention of the district manager it gets ignored. Both of us would love the see this handled and the manager repremanded at the very least. We do not care to get our jobs back however I feel it was very wrong and unfair for my wife to have to do the manager AND assistant manager's jobs because they were too sorry to do it themselves and then her not even get paid for it.

This is the second time in the last week I stopped at this store and they have signs up advertising Froster drinks for 79cents, the same cashier insisted on charging 99 cents. Today I ended up walking out and leaving the drink because of this. If a sign is out advertising a price it should be honored, I ended up stopping at Speedway and getting my drink there.