Circle K
reviews and complaints

Cashier is always rude has been brought to manangments attention plenty times but she still there same attitude came in 6 totes everything half off the totes that I got the tampons out of is the one with only sign on any n it clearly says everything half off not half off of priced marked so I grab 2 boxes which say 209 each box among other items when she gets to them she says that is the price there already half off n I clearly look at sign again n tell her that's not what the sign says it says half off everything so they should have been 105 she still is saying no I'm wrong so I told her put one box back n got one n still has attitude no smiles nothing so I told her I be talking to manger she said she be here at 6 her names Jenny if I dint need them in would have left everything but it's only store open shes also the same person that tells peoples business to her customers it unprofessional n gets mad because I wouldnt hurry up I was gonna get other things but that attitude I didnt just because someone else was behind me I believe if I'm there first I'm supposed to be her priority n nobody else I had this happen before my purse n all my stuff was on counter I was gonna look at ticket to buy n remember gas this lady told me I was skipping n my stuff was there n was not thru I'm furious about this if u dont like urbjob why be there no excuse for nothing im tired of all their excuses something needs to be. Done I want a phone call to my phone in the morning [protected] .n im still calling the manger she will be in at 6 Jenny this store is a joke now they hire anybody now so they don't have to work it this used to be the best store in town this is a joke for a store except for Michelle that works there shes awesome love her but sh cant qork 24 hours a day I dont know what's got into manger she not the same she stays out of sight now somebody needs to investigate this store the anna girl telling me n whoever listing she locked the lady I caught ride with that she had him arrested for advil first of all that's not her job to say nothing I've worked in retail since I was 17 n I'm 40 now I had no clue til she said something that store is going down with this kind of people n at night n over night they no nothing u can ask as many questions as u want they shrug their shoulders we dont know this the kind of people yall want working for yall if they new n dont know n ask but still cant get answer something needs to be done I'm furious I want a phone call [protected] I want answers

I'm complaining about mrs. Cassie I had to wait until today to talk with an manager about my wallet... On April 14, 2019 at about 3:15 or I purchased gas for 15.00 and my wallet was lefted in the store I asked the cashier have she seen my wallet they was rude about it... So on April 15, 2019 I called to speak with Ms. Cassie and she was rude also this not the 1st time my wife lost her money up there someone told her who took it and the person who did take said they didn't... She wouldn't try to be no help to her... Ms. Cassie is very rude and nasty please contact me Eddie McCray... I had money and my ID and SS card... My number is [protected]... Please help me...

This store in 24 hours. There was a sign on the door that said day close back in twenty mins. I waited 30 he still hadn't opened the door. When he did, I told him what happen to twenty mins. He then snaps. I snapped back. He then called me homeless and get out his store first. I'm not homeless. He always does this crap. I go in that store all the time. The other lady who works doesn't do that and is very nice about the process. He is rude as hell. He does this every time he works.

So how many more great managers does circle k need to lose due to a hostile work environment perpetuated by your market manager, Elmer Gomez? Constantly threatening store managers jobs, retaliating if they even mention HR, openly favoring "Applebee's" type looks, directing managers to only hire good looking employees directly saying in a meeting they need to hire "Applebee's " girls...just investigate you may be amazed. 3 managers currently in place without 1 day of MIT training, openly biased toward LGBT, tells managers they can't hire/promote someone due to looks.

Jay at lower circle k in Benson was rude and refused service to me.. shelves weren't stocked asked him to go into cooler and he refused.. he also accused my mom who was with me being drunk when she wasn't.. she was tired and had a bad couple of days.. this is not the first time he has treated his customers with disrespect.. he needs more training, and supervisor should be working on his shift with him..

My friend and I went to Folley Beach for a beach day and out first stop was this circle k location. We needed water and also we got ibuprofen because we both were having menstrual cramps. The line was insanely long we waited almost 30 minutes, and because of this we opened our waters while waiting in line. We happily waited and just chatted. When we got closer to the front of the line I realizes that it was going so slow for two reasons 1. there was only one cashier and 2. she was going incredibly slow. Thats fine though we were not mad or worried at all. When we got to the front of the line the cashier rudely helped us. She had an attitude from the get go. We put out waters and ibuprofen on the counter and she scanned them. A few seconds later my friend picked hers up to take another sip while we waited for the card to process. Apparently her water hadn't scanned properly, but instead of telling us this and asking for the water back or even politely asking us not to open the water until she was finished the cashier grabbed it open out of her hands with her hands touching the opening of the water. That happened several times over and over and she would give her a chance to put the cap on. We still were just letting it all go just wanting to get out of there. While this was happening my friend accidentally dropped something and said a cuss word to herself. The cashier yelled "Hey Now!" and my friend said "what?" She didn't understand why she was yelling she did not even know she heard her. I (being from the south) said to my friend "we are in Charleston". Meaning southern people are more polite and don't like cuss words. My friend then said "Whoops". Then the cashier yelled "Are you two okay?!" We still did not react to this and just said nothing. So at this point the water had still not scanned and the woman was still holding the open water bottle with her hand touching the opening and refused to let her cap it. My friend said "Can I please have the water back so that I can put the cap back on so that you do not touch the part where my mouth is going to be" The cashier scolded her for opening it and said no. Now I would totally understand if she would have politely said they prefer we don't open the water before we paid for it and politely let her cap it while she held it, but her attitude and rudeness was completely uncalled for and you cannot treat customers this way. Also when you wait in line for 30 minutes at a gas station I don't think we can be blamed for taking a sip in line. So when the water finally scanned and after we were yelled at for having an opened water bottle I decided I wanted to know the woman's name because her attitude had gone that far. I politely asked can I please have your name. She shoved a name tag in my face (which didn't have her name on it) and continued with her rudeness. It was not there so I said I don't see a name and she finally told me her name was Leslie and I said thank you. She gave us the receipt and my friend started to walk away. I hung back to select that "very bad" service option that came up on the screen that was asking us how our experience was. The woman then yelled at the top of her lungs "thank you m'am have a nice day enjoy your hangover". Now everything else was one thing but this is completely unacceptable. First of all we were not hungover as I mentioned earlier we were both having menstrual cramps. I don't even drink I am here in Charleston working and wanted to go to the beach, but even if we were hungover she cannot speak to us that way. It was some of the worst customer service I have ever received and she embarrassed us in front of the entire store because don't forget the line was 30 minutes long, and for what? because my friend said a cuss word under her breath accidentally in reference to accidentally dropping something or because we took a sip of a water bottle waiting in a 30 minute line. I feel extremely disrespected and honestly she should be fired. If she can't learn how to deal with customers then she should find a new job. Also she couldn't even do her job it was taking so long because she was able to properly ring people up. I will not stop until I speak to someone about this matter because it honestly ruined my day to be spoken to like that.

The employees and citizens are making drug deals right in the parking lot. I have witnessed it many times all hours of the day. Have watched employees set in their car and do drugs. Smoking something from a pipe and have seen employee set in a vehicle and ingest something up her nose. Could also see white substance hanging out of her nostril when she went back inside to wait on customers. A lot of drug activity is happening right in your parking lot by the employees while on the clock. Many complaints have been made to the store manager about this situation. I know I am not the only person who has brought it to her attention. I have seen other people even complain on social media about this drug problem in your store.

So I am a new mom with a small baby and I came to get gas and some candy. So I go inside and put $10 on pump 4. I pay and go on about my way to put my daughter back into the car and then pop my gas door to pump gas but nothing was coming out of the gas pump. So I look at the pump and it says "please pay cashier first" and it keeps beeping at me so I hit the "help" button a few times hoping they'll notice and fix whatever mistake they may have made by accident. Then I look towards the circle k building (the sun was out and the glass is crystal clear so I could see both cashiers through the window perfectly.) and they were literally laughing at me... So my initial thought is maybe the guy cashier put it on the wrong pump and she was laughing at him so I just kind of waited a few minutes by the pump for them to fix it again and nothing happened so I had to get my sleeping daughter back out of the carseat and close my gas cap to go all the way back inside and they were both just looking at me. And I was so confused holding my daughter I just asked them "what happened to my gas" and he continued to just look at me and said "what?" so I told him I paid for gas on pump 4 and he may have put it on the wrong pump because no gas came out. All he said was "well I put it on there"... So he continued to just not do anything so I asked him again to put the gas on the pump because I paid for it and he was just looking at me as if I was a liar? So at this point im just blown away by how terrible they are being to me for literally no reason and I ask him again to put the gas on the pump. He turns and doesnt say anything to me while he does something for a few seconds on the computer and then just says "ight its on there". So all I asked was "are you sure?" because my daughter is heavy and it is difficult to carry her in and out of the store multiple times and its also beating hot outside. And the female cashier is in the middle of helping a customer and snaps at me "um its not his fault though it happens sometimes so don't blame him" super rude, wasn't even nice about it at all. I literally just wanted my gas and a candy bar and these people played with my hard earned money, instead of helping they laughed at me while they seen I couldn't pump any gas, was extremely rude to me when I asked them nicely if they could put the gas on the pump, and all while I had my five month old daughter in my arms. I could hear them talking about me as I was walking out.. Completely uncalled for and I felt extremely uncomfortable, ganged up on, and discriminated against either because I was white and they weren't or because I was a single mother with my daughter just trying to get gas. Either way I hope they are fired or atleast retrained to be better to their customers. I work at wells fargo and circle k banks with us so I see the managers make deposits often, they are all very kind. I even used to work there myself so I know this isn't acceptable behavior for circle k employees. They really ruined my day and I don't think I will ever step foot into another circle k ever again.

Everything was fine almost seven months until the night before Thanksgiving when I was robbed for the money in the cash register and did not want to go back to work at that store I asked to be transferred and then they fired me and lied and said I did something that never happened and refused to show me the video they shorted me on my last paycheck instead of paying me $12 an hour they only paid me 1050 they locked me out of my work app and now they're refusing to mail me my W2 forms I want my W-2 forms I want all the games to stop and I want the money owed to me from my last paycheck people shouldn't have to beg you to do the right thing for your company makes me wonder why the stores get robbed so much and why your policy is the way it is maybe for the insurance money to keep your stores running I want it corrected and I want my money and my W-2 balaur copies of your store policy online stating you have a choice to get them electronically if you don't put in for it you will get the mail to you like there's your company realize that those are the rules so obey by them and send my