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1.4 675 Reviews

Chrysler Complaints Summary

72 Resolved
603 Unresolved
Our verdict: With Chrysler's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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10:32 am EST
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Chrysler RAM 1500 5.7

Engine failure due to PO303 misfire.camlobe failure, lifter failure, this is disgraceful.

Desired outcome: Fix it!

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3:05 am EST
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Chrysler Dodge dealerships

I am not able to purchase a Dodge Charger using the affiliated program without a dealer trying to mark up the cost of the vehicle and ignoring the affiliated pricing, what’s the point of offering it? All these dodge dealers are so dishonest and unethical, not sure how corporate will keep tolerating these non compliant dealers. Affiliated program offers factory pricing, when we built my vehicle it provides Msrp, the dealer made me sit for over 30 minutes playing his game to give me a price on the vehicle $2000 over msrp! I provided the idiots the program details in which it states factory pricing plus take off an addition 1%. How did a $56,000 msrp come out to $58,000? Dodge please help!

Desired outcome: Allow customers who are provided the affiliated program to take advantage of the offerings instead of trying to scam them by offering something that they really will never get. Please reach out to me to discuss

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5:38 pm EST

Chrysler Service at a dodge dealership in Alabama

This complaint is concerning a Dodge dealership in Bessemer, Al, namely, Brady Kilmury, located at 5080 Academy Lane, Bessemer, AL 35022. Our complaint is that when my husband took our Dodge Journey in for an oil change, he brought a coupon for the Service advisor, Michael Violett for a $100 Diagnostic to be done. We needed the dealership to reset two warning indicators, the ABS and traction control, displayed on the dash panel.
However, only the oil was changed and no mention of the two red indicator lights on the dash was even addressed. I had my husband return to this dealership to get the warning panel lights cleared, but he was told he had to reschedule for another day. On the third attempt, on Jan. 25, 2022, he was charged $140.00 for a diagnostic check, but the advisor, Violett still couldn't find a code to solve the problem. After my husband asked questions, Violett passed the invoice to another advisor, who simply wrote down what they thought was the problem, airbag wiring for another cost.
My husband told them he wasn't going to pay more extreme cost when they really didn't know how to repair the warning indicators.
We are very dissatisfied with this dealership through all of the trips that have been made without solving the problem. My husband asked about whether the airbags were on the list to be replaced were Takata, and was told they were not and all cars used the same airbags. So far we lost $140 paid today because he didn't get the $40 discount on the diagnostic that we were supposed to get the first time. In addition, to this complaint, a good advisor/tech should have noticed the lights without being told to address them.
Rose & George Armstrong

Desired outcome: We would like our $140.00 returned for the diagnostic check due to guessing what was needed to repair/reset lights and the 3 trips that had to be made.

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8:02 pm EST
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Chrysler Local Service Department

I took my 2017 Ram 1500 to Dave Dennis CJD on December 13, 2021 because I my check engine light was on and there was a message stating to have the gear shift checked. I had to drop it off because they couldn't ensure that they could look at the same day, which I didn't like, but I did it anyway. I was called the next day stating that the gear shift needed to be replaced and I was told that it would be $560 and some odd dollars and that it would take 7-10 days before it would be complete. I didn't hear back from them so I called around the 9th day and Jason the customer service rep said that he would call me back and never did. I called back on day 10 and was told that they had just pulled the part off the shelf and that the truck would be ready by the time I would arrive. Once I showed up it still wasn't ready and I had to wait another 25-30 minutes before I was checked out. Jason saw that I waiting to be served and he ignored my wife and I walked to the back while the other customer service rep looked at him with a puzzled look and asked us was Jason helping us and continued to look puzzled. Once I finally got my truck back I got down the street and the check engine light came back on. I was so frustrated that I decided that I was going to take it somewhere else to be evaluated due to the treatment that I was given. Then around Janaury 8th or 9th the truck started doing the exact same thing again. I was on my way out town for work so I couldn't contact the dealership before I left. I came back and was able to contact the dealership to let them know that the issue hadn't been resolved and felt that they didn't have any care that the issue hadn't been resolved. I am taking it back only because I already paid for it to be fixed. Once it is fixed (if it is fixed) I will not be patronizing Dave Dennis again and I'm not sure if I will keep the truck or purchase another Ram ever again.

Desired outcome: To have the truck fixed at no cost.

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9:52 am EST

Chrysler Vehicle service and customer service

Vance Motors & Kawartha Chrysler Peterborough
Time estimated and cost both exceeded estmiates and nothing resolved.
Vances not taken as appointment or delivered as promised cost double estimate.
Kawartha Chrysler in shop for 1 1/2 days problem not resolved actually worse and ended up stranded and had to call tow truck taken to alternet shop, previously purchased warrenty but work req'd never covered under warranty although was told it would be?
Purchased 3 vehicles from same dealership but my last.

Desired outcome: Some compensation $, incompetence unfortunately can't be resolved or rudness ved or rude employees

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2:14 pm EST

Chrysler Chrysler lifetime powertrain extended warranty

I purchased a2009 Dodge Ram 1500 truck new in 2009. I also purchased an extended warranty, at a cost of more than $2000, which I have used several times without issue, the last time being in 2019.
I had an issue come up in Jan 2022 and called the warranty number to verify it was covered. They informed me they had canceled my warranty because I missed a "required 5 year inspection" in July of 2019.
The dealer had apparently been doing these inspections for the first 10 years, but failed to perform this one even though my truck was at the dealer during their so-called 60 day window of the every 5 year anniversary date. I supplied them the receipt of the visit where they did warranty work at that visit.
However the people at Chrysler warranty tell me I must bring my truck in, have them do an inspection and repair any covered repair at my expense before they will reinstate my warranty.
The dealer failed to inspect the truck while it was in the shop, at the proper time. Nobody informed me, or warned me they were canceling my policy. I should not have to pay for a repair that is covered by a warranty I already paid for.

Desired outcome: Reinstate my warranty

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4:11 pm EST

Chrysler Fiat customer care... Case # 81453058

January 3, 2022

To:

FCA Customer Care
FCA US LLC
P.O. Box 21-8004
Auburn Hills MI [protected]

Chrysler Customer Care
PO Box 21-8004
Auburn Hills MI [protected]

Jeffrey Kommer
Vice President US Retail and Fleet Sales Operations
1000 Chrysler Dr.
PO box 21-8004
Auburn Hills MI [protected]

Steven Beahm
Head of Parts and Service, FCA - North America.
1000 Chrysler Dr.
Auburn Hills MI [protected]

Michael Manley
CEO and Chief Operating Officer for NAFTA
1000 Chrysler Dr.
Auburn Hills MI [protected]

Subject: FCA / Dodge / Chrysler Customer Care / Customer Service Centers.
Phone lines [protected] and [protected].

From: Henry J. Trojan
8933 Glade Court, Huntersvllle, NC 28078
[protected]
[protected]@gmail.com

To Whom It May Concern:

What follows comes to you under the heading of "you can't fix it if you don't know about it". At issue, in my recent experience, is FCA Customer Care policies.

I have documentation of all that follows in the form of emails, photographs and service reports, some of which is attached. I also have service records for the car dating back to 2009, which are not attached but available.

On November 2, 2021 while on vacation, 500 miles from home, my 2009 Dodge Charger started to run poorly. While searching for a quality service shop which had a national "system wide" warranty, I found Dayton Dodge in St. Petersburg FL as an authorized Dodge service center.

I arrived unannounced, explained our dilemma and they responded very professionally and quickly. The engine needed a new timing belt and associated hardware. I gave them the ok and they proceeded to do the work. 4 days and $3082 later we were on our way north. Attached you will find invoice # 581328.

While we did make it home, the car was not running smoothly. I took it into the Lake Norman Chrysler Dodge authorized service center, north of Charlotte on December 17, 2021.They determined that the Dayton repair was inaccurate - that the belt had been misaligned at assembly and there was an inappropriate sealant used to connect the air inlet to EGR system. See attached invoice CHC546419 for $214.45 the fee to determine the issue. Lake Norman said they would not honor the warranty stating bad workmanship and I would have pay $1700 for the corrective work. I asked if they would communicate with Dayton for reparations or compensation, they declined saying I needed to do that. I contacted Dayton, providing a copy of the Lake Norman report.

I understand mistakes happen, and it is what organizations do to correct the mistake that define them.

I asked Dayton to work with Lake Norman to correct the issue. Dayton scrutinized the Lake Norman report and found it to be, in their opinion, faulty.

Meanwhile, I contacted other independent mechanical technicians and they concur with the Lake Norman report, especially since there is visual evidence of the misalignment. I reported this back to Dayton. The negotiations are ongoing as of January 3, 2021, with no resolution in sight. The entire "string" of emails is attached.

Essentially, I am stuck in the middle of two Dodge authorized service centers who are pointing at each other with accusations of poor workmanship and poor investigation.

Here is my concern and disappointment with FCA Customer Care:

Frustrated with the infighting between these two authorized service centers, I called the [protected] Customer Care explaining the situation and requesting some assistance from a higher authority. While I offered to send the documentation of photos, emails, and service reports, the customer service agent declined to accept those data. The agent "opened "case file #81453058, and promised a course of action by December 28. That did not happen. The agent also recommended I contact the Dayton General Manager which I did, with no response.

Since I did not receive a return call from Customer Care as promised I called the same Customer Care number on December 30, 2021, but was told that since I had a case number I should call [protected]. Doing so, that agent said, yes the case was "documented". I asked if any action was pending. The answer was no, Customer Care "just" documents complaints, and further stated that I could start legal action if I wished. What an astounding statement from the corporate "care" agent!

Taken aback, I again asked if I could expect some action - even if that action determined that there wasn't enough data to pursue a corporate resolution. The answer was no. That Customer Care (both agents used "care" and "service" interchangeably) would not pursue this in any way.

This series of events with Fiat Chrysler corporate indicates to me that the process in place is not "Customer Care" by any stretch of the imagination….. I fully expected to be asked to document the issue, to get a return call defining some action or intervention from your corporate organization. Not a phone call, not a request for data, and then a statement that I should seek legal action.

This is so disappointing in so many ways.

My very specific request is for FCA Customer Care to work with these two authorized service departments to correct the issue that Dayton, an authorized service center, created. Surly the FCA has the authority, resources and means to provide true customer care.

I expect a report of a resolution by FCA Customer Care by January 11, 2022 via any means you see fit to use. I will also be contacting my local news outlets, other customer care advocates, and of course - legal counsel - which by the way was the very suggestion the customer care agent recommended -an astounding recommendation from an organization that supposedly values a customer in need of help.

In the meantime, seriously consider a review of the FCA Customer Care procedures…… at this moment they are very deficient compared to others in your industry and in most other businesses that place a value on their customers.

Stay Safe

Henry J. Trojan
[protected]
[protected]@gmail.com

Attachments:
• Dayton Andrews Service Invoice with complete explanation of issue and work # 581328
• Lake Norman Service Invoice with report of poor workmanship # CHCS546419
• Emails from Dayton disputing Lake Normans analysis.

Desired outcome: Fiat Chrysler arranges a repair to my car between these two repair shops

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11:41 am EST

Chrysler 2007 town and country van - 88,000 miles broken at dealer, can't fix it.

The DeLand Jeep and Chrysler dealership in DeLand, Fl has a manager who hates senior women. It's obvious he needs customer service training as his disrespect is unmistakable.
According to him, it was just coincidence that my 2007 old van's cluster got broken while at his service department. He offered no solution to the problem, nor was willing to negoiate a remedy. Mostly, he was mad.
The van has been in their care for over 2 months now, and at no point did they contact me! Three times I had to initiate contact.

Desired outcome: The van is old, almost worthless, but it's my back up. They did do work on the van. I'd be happy if they removed those charges and give my van back.

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10:43 am EST
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Chrysler Recall

I took my 2021 Chrysler 300 into Southfield Dodge Chrysler for service on the windshield recall, my windshield was cracked during the repair and has been sitting in the dealership garage since Oct. 19, 2021 because of not being able to get a new windshield. I have no date as to when my vehicle will be ready and all I'm getting is the run around. I have made 3 car note payments since my car has been trapped at this dealership and see no end in sight. I'm a Chrysler retiree and thought I'd be treated better but I guess it doesn't matter.

Desired outcome: I want my car back and repaired

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Update by fred0149
Jan 03, 2022 10:46 am EST

The only comment I wish too make is please repair my vehicle and you won't have to worry about servicing me aqain.

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4:06 pm EST

Chrysler 2020 jeep wrangler

Jeep "death wobble issue "

-vehicle is unsafe and unfit to drive due to safety concerns
-three attempts to repair by replacing parts (with original factory parts )but to no avail; at this point I believe the vehicle now falls into lemon law status

- this is a 2020 Jeep and research shows there are at least two class action lawsuits against Chrysler since 2010 addressing this death wobble issue, and to present day, the issue has NOT been remediated . The most recent lawsuit was filed in California and specifically addresses the [protected] Jeep Wrangler, of which my vehicle falls into that category

I can be reached at [protected] (CELL), or my office number, [protected]

Desired outcome: return/buy back the vehicle

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Update by angelo polli
Dec 31, 2021 4:08 pm EST

I have researched similar complaints from other Jeep owners and have spoken to a few expressing the exact same concern

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PaulaReneeSmith
, US
Jan 15, 2023 9:34 am EST

I have a 2019 Jeep Wrangler Unlimited. It has been to the dealership 6 times in the past 2 years for this "death wobble" issue. Most of those visits were covered under warranty, but now that my warranty has expired, I'm looking to get into something different. I'm convinced the issue cannot be addressed.

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Chrysler Town and Country Wheelchair Modified Van

I took my Town and Country Wheelchair van in on Tuesday, December 21, Tuesday. I asked Frank, the service rep, to fix the sunroof leak, which I've taken there so many times before because it's a manufactures design flaw of this particular Chrysler Town & Country. The sunroof always leaks. In the past the service manager has blown out the tubing for free because they get clogged and then cause a leak inside the van. This is how they chose to address the issue with the defect. Unfortunately, it was raining so hard, and the water was going into the car, and I couldn't stop it, and it caused major damage to my interior.

So I went to Home Depot and got some silicone gel to put it around the opening, and it solved the problem until I could bring it to the dealership. Frank said that he wasn't sure he could remove the silicone to fix it and as it was not guaranteed to not damage the paint. I said it was simple don't worry, I'm not going to hold you responsible for it being perfect, but it Has to be done. What choice do I have?

He also said the "sunroof guy" would not be in till Thursday, and again I said no problem, you can check out the rest of the van with inspection until then.

His first and only call to me was on Dec 23rd with a voice mail to Update me on the vehicle. Today is Tuesday, December, and after trying to reach Frank, leaving voice mails daily for days leaving messages, he now tells me that they are not able to fix the roof as it was "modified" and that there are no other findings. That he DID NOT in the one week he had van, check the van for any other reason as requested.

He's refusing to let me know of any issues on the van, leaving me to come have to pick it up, wasting a week and my work time, and having to get someone to help me because it's an accessible van and there's no way I can take a regular car to pick it up as a wheelchair user.

After being with the dealership for probably over 10 years, I am left without any assistance. They're just having a difficult time removing some silicone gel and tape and fixing the issue for me. They also took no responsibility for any inspection which was asked for. They simply refused to take responsibility and left me again with no sunroof and now trying to go somewhere else to find a solution for the problem that they caused.

The service manager Frankf was difficult from the time I brought it in. He acted like he didn't want to take the van at all, didn't want to bother with it. It was too negative, and he acted as if I was an inconvenience from the beginning. Apparently, because it was the holidays or before the holidays, he didn't really want to take the car at all, even though I said I didn't mind if it waited till after the holidays. His attitude now is one of "oh well, I told you we wouldn't be able to fix it, " basically too bad and no accountability for not looking at the van and its entirety and doing an inspection to make sure that it was safe for me to drive. So now I wasted 8 days waiting for them to correct the problem when he really never had any true desire intention to do it and basically said "I told you so". With an attitude, I might add.

I want them to fix the sunroof for free, water damage to the interior, and provide needed service inspection as requested.

Desired outcome: I want them to fix the sunroof for free, water damage to the interior, and provide needed service inspection as requested.

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Chrysler 2021 Pacifica Hybrid Limited

Hello,

We purchased a pacifica hybrid limited on December 11th, 2021. The vehicle was brand new, only have been driven as a demo by the owner of the dealership's sister. Since then, the vehicle has been in the shop twice and seems to be defective. The transmission seems to not be working and there are problems with the computer system as well. While driving, it feels as if the car is trying to shift gears, but cannot. The battery drains much faster than it should. Once in hybrid mode, the gas is being drained as well. The van is showing that is it getting around 9MPG when it should be 30+. ALso, the radio system will freeze occasionally and the sensors will go off saying there is a vehicle in the blind spot, when there is no vehicle there. We have driven our neighbor's identical van on numerous occasions, and know this is not how this van should be performing.

Desired outcome: We would like the van to either be running as it should, or we would like a brand new vehicle.

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3:45 pm EST

Chrysler information regarding recall denial

On November 22nd 2021 I was driving my 2010 ram 1500 Laramie in between Vernon B.C. and Lake Country B.C. when I noticed a "whirring" sound coming from beneath my truck. I slowed down as it got worse then felt something dragging on the ground and banging around. I got out and looked underneath to see my driveshaft had separated from the rear axle. Upon further inspection I noticed that the pinion nut came off to cause the driveshaft to separate.
I then went into Kelowna Dodge and they informed me that there was a recall for the pinion nut which came off.
I had my truck towed to Okanagan Dodge Chrysler Jeep Ram and they informed me after an inspection that the axle housing needed reconditioning. They also informed me that some of the parts were discontinued and there has been too long of a time period for the recall to be completed. They did however give me a phone number for FCA Canada Customer Care to take this issue up with them.
I then contacted FCA Canada and spoke with an agent about my issue with the truck but they had said to me the same thing as the Okanagan Dodge dealership that it has been too long and some of the parts are discontinued.
Now, there is no "time peiod" for the active recall N08 which pertains to my vehicle.
I am looking to have this issue resolved according to what the recall states. I quote from the recall letter :
"What your dealer will do :
Chrysler will service your vehicle free of charge (parts and labour). To do this, your dealer will inspect the rear axle pinion nut and install a pinion nut retainer ring. If required recondition the rear axle."
To resolve this issue I would like the dealership to grant me a truck of equal or greater value, order parts from 3rd party sources or reimburse me for the cost of purchasing any 3rd party parts. Basically this should not be at my expense since it is their product that failed and there is an active recall for this exact problem.

Thank you

Desired outcome: Complete the recall according to the document. Including reconditioning of the rear axle.

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Chrysler Second replacement of sliding door actuator lock in 16 months

I purchase a 2016 Dodge Grand Caravan (2C4RDGCG6GR21965) from a dealer in May 2020. A few days after the purchase my minor daughter opened the sliding door when the vehicle was supposed to be locked. The vehicle alarm sounded. I returned it to the dealer and they replaced the door actuator with and aftermarket (Dorman) part. It failed again in October 2021. The dealer charged a $99 fee to confirm what I told them was wrong with the vehicle. The quote to repair was $504.00 using a Dodge OEM replacement part.

The dealer manager agreed to pay half the cost even though the part was still under warranty. I paid $254.22 to have the vehicle repaired. I also filed a safety complaint with the National Safety Traffic Board.

Desired outcome: I desire to have a total of $353.22 refunded to me. I should not have to pay for a safety defect.

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4:18 pm EST

Chrysler Dodge Ram 1500

I am attaching 2 email letters that were sent to Anderson Motors in Prince Albert Sask regarding being unhappy with their service.
I send the emails twice; one on 8 Sept '21 and the other on 10 Oct '21.
They have not even acknowledged my correspondence.

I am requesting reimbursement for the poor service received on my vehicle. I am attaching the letter that was originally sent to Anderson's.

Could I please get some assistance with this matter.

I could not attach my document so will send it separately.

Kelly Woloszyn-Dreaver

[protected]

Desired outcome: Reimbursement

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Chrysler Employee Rudness

11/23/2021
San Marcos Dodge
San Marcos, Texas
While attempting to get an update on the service for my vehicle, an employee on who answered the phone hung up and upon call back transferred me to a bad extension while I was in the middle of explaining my situation. As a long time customer I felt very betrayed and I don't believe I deserve to be treated in such a manor. Administrative staff needs to take more time and consideration into hiring polite employees. I requested the name of the employee who was rude to me and naturally, it could not be pinpointed who it was. I challenge service manager Gilbert Figuera and general manager Randall Randoff to contact me and if nothing else, offer an apology.
At the time of this message, no upper level management has contacted me in an attempt to resolve this issue.

Desired outcome: Apology, Simple Respect To A Paying Customer

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3:20 pm EST
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Chrysler Dick Hannah Dodge Vancouver WA

Dodge Caravan delivered by tow truck to Dick Hannah's lot had a bad lifter.
This was approx. October 11th. Called on October 14th and I was told the van was not at their lot. They wanted me to come find it. Service Manager had told tow truck driver where to park the vehicle and just leave the keys inside.
The service department has totally torn down the motor, still today is not repaired and we can't get anyone to return phone calls.
An extended warranty was purchased that was supposed to cover every little thing which we found out it doesn't. We are a family of five still without a vehicle to drive and it is almost the holidays.
The fact that it has been six weeks and the van is still torn down and NOBODY at this dealer will call me back is maddening. I believe that it is time to contact an attorney and have someone else deal with the frustration we have been put thru.
Is there a reason that our service person or the service manager can't return calls? We call several times a day and the receptionist takes a message which I am sure just goes into the trash somewhere.
We need our minivan and we were not offered a loaner car maybe if we had a loaner at their expense our van would be repaired by now. I am sorry but this is total B#(( S#*$

Desired outcome: MiniVan repaired and returned to us ASAP

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Kevin Helminiak
Manistee, Michigan, US
Dec 03, 2021 1:55 pm EST

Don’t buy anything from watson. Manistee

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Kevin Helminiak
Manistee, Michigan, US
Dec 03, 2021 1:54 pm EST

2020 ram is a p o s

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Kevin Helminiak
Manistee, Michigan, US
Dec 03, 2021 1:53 pm EST

I have a 2020 ram it has been in the dealership 11 times and all they do is shut off the check engine light and say they will call me

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7:51 am EST

Chrysler Service Department

2021 Jeep Grand Cherokee at 17, 000 now getting error notice every time I connect my phone to the vehicle. I also received a notice that there is an upgrade to the Mopar system on the jeep with "instructions" to download.

The appointment to fix these two issues was made over two weeks ago since they had "no availability". My appointment was at 12 noon on a Saturday. It cost me $120 to get a babysitter to stay with my 2 and 3 year old while I drove into Warrenton for this diagnostic and download.

I received a notice from Safford at 10 a.m. that I could check in for my service. 10 am? My appointment was at 12. Did that mean they would take my car earlier and fix it earlier? No explanation, simply that I could check in.

When I arrived at the service department, the service manager told he he didn't understand why the appointment was made for noon as all of his techs were on lunch hour from 12 - 1. Additionally, he told me it would take a minimum of 2 hours for the diagnostic and asked me if I'd like him to call me when the car was ready. WHAT? So they make a 12 noon appointment knowing the car won't be looked at until 1pm THEN a 2 hour wait on top of it!? This is ridiculous, I asked for my keys back and left.

Jeep Service has been consistently horrible. Calls made to schedule service are routed through another location who has been ignorant of the other locations hours. This appointment was booked through the Safford location in Warrenton so why didn't they know the service department was "off" from 12-1 on Saturdays? So frustrated with Jeep. Disappointed that I'm having a problem this early in the ownership. (17, 000 miles).

Desired outcome: New appointment with details of exact time of appointment, length required for the diagnostic and fix

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6:38 am EST
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Chrysler Jeep Wrangler Unlimited 4XE

Bought a new Jeep Wrangler on May 13 2021. Was hit by another driver, (their fault) 1 month later. Vehicle has been at the dealership ever since. Every month they say it will be repaired in 2-3 weeks. Opened a case with Chrysler a month ago and they have no answers either. Case number is [protected]. The dealer is Jerry Ulm in Tampa.

Desired outcome: Take the vehicle back and provide a full refund to be applied on a new vehicle

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Chrysler 2012 jeep wrangler 3.6 pentastar oil cooler failure.

The oil cooler in this engine is prone to leaking oil or antifreeze, because the seals shrink and the oil or antifreeze leaks out! Also the oil bypass spring seat gets brittle and the spring actually comes completely out! This failure should be covered for repair by a recall by Chrysler. This part is beneath the intake manifold and difficult to access. the estimate from Cape Coral Chrysler is over $1400 (with new spark plugs) I have at this time less than 90, 000 miles on the jeep and this failure causes undue expense for an engine this young!

Desired outcome: partial or complete coverage of the expense of replacing the leaking part!!

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Chrysler In-depth Review

Overview: Chrysler is a renowned automotive company with a rich history and a strong mission to provide quality vehicles to its target market. With a diverse product range, Chrysler offers sedans, SUVs, minivans, and electric/hybrid options to cater to various customer preferences.

Product Range: Chrysler's vehicle lineup is impressive, offering a wide range of models that excel in quality, performance, and features. From luxurious sedans to spacious SUVs and practical minivans, Chrysler's offerings are competitive in the market. When compared to competitors, Chrysler vehicles stand out in terms of design, technology, and overall driving experience.

Customer Service: Chrysler's customer service experience is commendable, with excellent pre-sales support, helpful dealership interactions, and efficient post-sales service. Customer satisfaction ratings and feedback reflect the company's commitment to ensuring a positive ownership experience. Additionally, Chrysler provides effective online support channels to address customer queries and concerns.

Reliability and Durability: Chrysler has built a reputation for reliability and durability over the years. Industry reliability ratings and customer reviews attest to the company's commitment to producing vehicles that stand the test of time. While there have been occasional recalls and known issues, Chrysler has taken prompt action to address them and ensure customer safety.

Safety Features: Chrysler prioritizes safety and equips its vehicles with advanced safety features. The inclusion of these features contributes to high safety ratings and impressive crash test results across different models. Chrysler's safety offerings align with industry standards and often surpass those of competitors.

Technology and Innovation: Chrysler showcases technological advancements and innovations in its vehicles. The infotainment systems, connectivity options, and driver-assistance features are well-designed and user-friendly. Chrysler is also actively involved in the development of electric and autonomous vehicles, demonstrating its commitment to staying at the forefront of automotive technology.

Pricing and Value: Chrysler adopts a competitive pricing strategy, offering affordability compared to its competitors. The overall value proposition of Chrysler vehicles is commendable, considering the quality, features, and performance they offer. The availability of financing options and incentives further enhances the value for potential customers.

Environmental Impact: Chrysler is committed to sustainability and environmental responsibility. The company ensures its vehicles meet fuel efficiency ratings and comply with emissions standards. Additionally, Chrysler actively engages in eco-friendly initiatives and partnerships to minimize its environmental impact.

Industry Recognition: Chrysler has received numerous awards and accolades in the automotive industry, highlighting its excellence and innovation. Industry rankings consistently position Chrysler favorably when compared to competitors. The company's reputation and standing within the automotive market are well-established.

Conclusion: Chrysler is a reputable automotive company that offers a diverse range of high-quality vehicles. With a strong commitment to customer satisfaction, safety, technology, and environmental responsibility, Chrysler stands out in the market. Potential customers can confidently consider Chrysler based on its strengths in product range, customer service, reliability, safety features, technology, pricing, and industry recognition.

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Phone numbers

1800 870 714 800 1692 1692 More phone numbers

Website

www.chrysler.com

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