Chrpay.com / Eurosoft reviews and complaints
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Fraud transaction - Credit card charged
A page popped up saying that my computer was in danger that someone was trying to get my credit card and bank acct. and that i needed to sign up for the securtiy tool. I kept trying to delete it and it just kept popping up. i could not even go to my add or remove page. It put a block on every thing i try to do and changed my registry. I didn't get any software download.
I finally had to pay a local company $200 to fix my computer. I then found out the fake company charged my credit card $49.95. I filed a dispute with my credit card company, but the credit card company said they have to follow VISA dispute rules and can't contact the vendor for 30 days, so it could be 2-3 months before I hear anything back. By that time, this company will change names, phone numbers and do the same FRAUD to other people.
I tried contacting the phone numbers other people have tried and listed here [protected] and [protected]) NEITHER NUMBER IS A LEGITIMATE NUMBER and all you get is a recording in a foreign language then they hang up. My next step is to contact our state's attorney general (WI) and file a complaint with them.
SCAM
TO WHOM IT MAY CONCERN: The above company hacked into my computer with a security pop up. The only way to get rid of it was to install it. After speaking with Microsoft, I loaded Stopzilla which gets rid of viruses. As a result it deleted the security package. On my credit card bill is an amount owed to the above company for $49.95 plus an International...
Read full review of Chrpay.com and 2 commentsillegal transaction
On the 06/03/2010 an amount of AU $68.57 (USD $59.95) was withdrawn from my credit card account.
I only noticed this when my statement arrived on 18/03/2010. I have never heard of this company and have definately not purchased anything from them. I have contacted my bank and they are sending me a dispute application form.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately, my company is also called Eurosoft and recently we have begun to receive phone calls from individuals who have had a similar experience to the one described above. In some cases, they were given our telephone number by their bank or credit card company after they called to complain about the charges on their accounts.
Please be aware: Eurosoft, Inc. in Cary, NC, is NOT in any way, associated with this scam or the company perpetrating it. We do not receive any payments to our accounts as a result of the charges incurred by the victims of this scam nor are we responsible for the software or viruses that were installed on your computers.
If your bank or CC company gives you our number: 919 -468 - XXXX, please inform them that they should try a little harder than a simple Google search. We can not help you uninstall the virus/software or help you recover your payment.
We regret that you have become the victim of online fraud and we wish you the best of luck in recovering your money and restoring you computer's functionality.
Regards,
Roman Liedl
Assistant Dir. Sales & Marketing
Eurosoft, Inc.
cette compagnie a planter mon ordinateur jusqu'à temps que j'achète leur antivirus a 49.95 $, et sur ma carte de crédit je me suis fait facturé 99.90 $ + taxe, c'est une vraie escroquerie, comment puis-je entré en contact avec cette compagnie pour corriger l' erreur de ma facturation ?
totally agree withyou. I gotstuck wit a chrge of 69.95. n my bank is disputing the charge also I was told to give them a call . They don't even have a ligit. phone # on my statement. These cons should be put out of bussiness.
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They charge my company for a software that we never received $99.90 with no receipt or a phone number. I believe they are a scam artist.
I would like to know if any one has info on this software that is possible scam. It came on my computer and locked me out until i bought the download claiming that it would protect my computer from viruses.What i got was a charge of 69.95 and my computer now is in repair that will cost me even more. Has any one got there money back from these people or am i just out of luck.-any info please contact me at cmorrisnurse@yahoo.com.
this CHRpay.com/eurosoft charge me 49.95 but when it appeared on my card it was a charge of 51.45. Suppostly is an anty virus but I think is a scam virus because I can't find an icon for it and the only way to get it out off the way was to purchase it but guys don't do it get someone to clean your computer insted
This Chrpay.com/eurosoft scammed my son's computer screen with flashing message about antivirus expiring. Held his screen ransom until he agreed to $49.95 payment. Currently disputing with my credit card company.
Be careful, and don'y fall for this scam.
i want this charge of 99.85 reversed i never got this and i dont know what it is in the begining thanks
this is what shows on my bank card
03/05/10 PURCHASE 90630304032781144262401 ON 03/04 AT CHRpay.com/eurosoft [protected] -$99.85
Unfortunately, my company is also called Eurosoft and recently we have begun to receive phone calls from individuals who have had a similar experience to the one described above. In some cases, they were given our telephone number by their bank or credit card company after they called to complain about the charges on their accounts.
Please be aware: Eurosoft, Inc. in Cary, NC, is NOT in any way, associated with this scam or the company perpetrating it. We do not receive any payments to our accounts as a result of the charges incurred by the victims of this scam nor are we responsible for the software or viruses that were installed on your computers.
If your bank or CC company gives you our number: 919 -468 - XXXX, please inform them that they should try a little harder than a simple Google search. We can not help you uninstall the virus/software or help you recover your payment.
We regret that you have become the victim of online fraud and we wish you the best of luck in recovering your money and restoring you computer's functionality.
Regards,
Roman Liedl
Assistant Dir. Sales & Marketing
Eurosoft, Inc.
Go to your bank and explain to them what happened and they will help...
or call your credit card company...go on here make copies of complaints
where they have scammed others...
I got this on 3/8/10, locked up Explorer and had indications it was okay by Microsoft - even had a tech line e-mail (which I asked if they were actually MS or not - no answer). Couldn't go anywhere on internet; paid it and immediately couldn't do any administrator tasks (like firewall settings). Had to go to Safe Mode and System restore to the day before. Now disputing credit card charge. Definitely a scam.
Hi, i got caught with same scam. Made complaint to bank, and got money back today from these people.So thats the way to go i think.
Good Luck Steve.
They got me too! How in the world do i get my money back?
Semitra