Chowking
reviews and complaints

Hi, I kinda get offended with the cashier here at Chowking Robinson's Imus. My boyfriend already ordered and showed his vaccination card so he got a discount. Suddenly, I decided to have an additional order (ofcourse, I also have a vaccination card, under my name) she kinda got pissed when I asked her why I din't get my discount. She murmured "ten pesos lang naman" So I told her, "Ano yun miss?"

Ten pesos is just a small amount, but what pissed me off is the attitude of the cashier.

Ps. They are doing tiktok while working

Date: July 13, 2021
Time: 7:28pm
Branch: Chowking EP Housing Taguig
Order (thru GrabFood):
1 Fish Fillet Lauriat
1 Pork Dumpling
1 Egg rice
Complaint:
Buchi was missing from the Lauriat.
I don't want to get the missing buchi delivered its such a small item. I just want to emphasize to the crew to be more diligent next time in making sure the order is complete. I order from this branch often at night. I don't want a repeat of this incident.

I ordered yesterday at chowking fishermall malabon, im so disapointed sa service nila sobrang tagal almost 20 mins na akong naghintay, then tinawag ako. Grabe wrong product pa ang sinerve sakin. After 10 mins tinawag ulit ako at iseserve sakin ulit yung wrong product twice?

Paki ayos naman po ang service almost 40 mins bago ko nakain ang order ko. : (

CHowking Tanza

I just ordered today july 4, 2021 via grab in your branch located at Chowking City Mall Pavia Iloilo. I was very very very disappointed with the taste of the fish! It tastes like expired! I called the chowking city mall pavia regarding this matter but she insisted that the fiah is new. So how come it taste like this?! As a valued customer of yours, this is not the exact taste of your sweet & sour fish! I hope you can advised all your branches here in philippines to check once in a while your food safety to avoid food poisining with you customers! Hoping for your fast response with this concern!

Goodday,

Goodday, I would like to complaint about the milk tea in chowking sta, rita pampanga highway. I order a meal and also a milk tea last monday june 28 around 1-3pm. They gave me a milk tea with a full of ice, I spoke to manager regarding to tea I explain it's full, full of ice he told me that there's standard size for the milktea and I fully understands but if you can see the tea that they give is a full of [censored] ice!. I thought your priority is a customer satisfaction! But im not totally satisfied!.. The manager he's not attentive, proactive to the customer... I was totally disappointed to your store!..👎👎👎

Siopao bola bola ang isa sa order namin, we understand na ang asado ay no need na ng sauce pero bakit naman hot sauce ang ibibigay nyong sauce? Bago na? Hindi kami na orient! Maliit na bagay lang ito "true! Pero the point is kaya nga kami nag online transact kasi may trust kami! Then now ganito ang mangyayare! Lutang ba ang kitchen or nag aassemble o si counter!

Goodmorning this is Lj Lising nagdrivethru kami kanina kulang po ng Chicken Lauriat at choco pao yun order namin. Wala din kaming receipt na natanggap from window 1 please pakinotice

crew are very rude, they keep you waiting for almost 1 hour from 11:42am-12:42pm without giving a folluw up. my mother cannot wait for more since she notices that other customer already got their orders she ordered first than them. my mother is hungry that time she was given a 20 mins promise time but it took almost an hour without a follow up... when the crew gave the order he just left it on the claiming table without even saying sorry.. she was about to complain but the crew left and they did not listen to my mother when she is about to say something..i understand that they are busy but why did they do that ..why did they treat my mother like that as if she is not a customer..when my mothers went home her blood pressure went up and she was attacked by asthma. i hope you will take action in this matter...we reach you first before posting on socmed since we are professional..hope that you are professional too

Goodmorning Chowking Gil Fernando Marikina City,
Around 11pm June 30, 2021 wednesday
Nagdrivethru kami ng boyfriend ko, Yung receipt ng order ko wala and also hindi rin complete yun order namin. Kulang ng Fried chicken lauriat at ala carte na Pork Chao fan with steam siomai. 1k yun pera na binigay namin sa window 1, dahil tig 3 orders yan lahat. Nagulat kami pagdating sa bahay kulang ang Binigay samin ng taga serve nyo. Pleaseee paki notice naman ito. Lalo na sa mga crew nyo everytime na lang super bagal ng service nyo

I always order chic n sauce with updgraded rice. But for the nth time, di nanaman naupgrade order ko. Ilang beses ng ganito. And everytime na magorder rin ako ng Asado Siopao, palaging walang asado saaauce. :(

The wonton they serve has insect legs in it, if I'm not mistaken its a leg of a cockroach, this store needs to do General Pest Control.
Then the crew just told me that it come from the things they use, are ther immune to this kind of complain? I didn't took a picture of it but you can ask the crew on duty about it he even called the attention of the manager but he didn't showed up.

Bumili ako ng pearl milktea large size for take out mga around 9:27pm (June 21, 2021) sa chowking edsa central branch. I requested less ice pero ang laki ng nabawas sa drink. Then pag inom ko nung drink, sobrang tigas ng pearls. First time ko bumili sa branch nila and I'm very dissapointed. Compare sa ibang branch, ngayon lang ako naka encounter ng ganyan.

Ive order 1 pcs chicken with wonton soup and large coke.. But she punsh 1pcs chicken large cook only.. Then I ask her. Why is it there is no wonton soup.. The cashier is not in focus. She punch ala cart wonton soup instead of 1pcs chicken with wonton soup...

And one thing she gave me #36 butthe number in receipt is #22

Date : june 21, 2021 10:31 am
Address: chowking marymart center iloilo city
Company: summerlin center food corp.
Pos #: 5
Or#: [protected]
Cashier name: rem

Omorder kame chaofan, may sinerve namang chili oil. pero everytime kumakaen kame sa branch ng soutway lage wla ang soy sauce. so humingi ako ng favor sa staff ang sagot saken is sa counter daw. which is dating or the way he deliver is not good at all, sabi ko nlang dapat nga everytime nyo binbigay ung food is kumpleto na para di maabala.

For me ang worst ng Chowking Malabon, Bayan.Sa food and service na nangyari samin kanina lang nakakabadtrip nagiwan nalang ako note yung wonton noodles parang lucky me lang, yung dumplings hindi pa luto yung loob esp yung soup ng wonton noodles malamig pa sa ilong ng pusa pinag awayan pa namin ng partner ko na wag nako mag reklamo buti nalang tinignan ko yung receipt para makapag complaint. Sabi pa ng isang crew walang sauce pero nung nagpunta ako sa counter meron naman pala honesty naman po yung halo halo buo buo pa yung yelo pinilit ko nalang haluin ng haluin pero meron padin natira.nakakadala kumain dyan sa branch nila.buti pa yung sa ibang branch ng malabon di ako naka encounter ng ganyan

Grabe ang noodles nila..you'll pay worth 100+ instead of eating mami sa streetfood pero ang food na sineserve nila is good as "Lucky me INSTANT NOODLES!" Sobrang nkakadisappoint ang noodles nila..sana ngpares nlng ako sobrang nkakahinayang..kung meron lng sana northpark dto banda sa imus I will never eat again sa chowking hayzzzz! Sana naman ayusin nyo yang pagkain na sineserve nyo sa mga tao..

My partner from UAE place an order to Grab, the food arrive 11:30am when we open the tub there is a scrap from pancit canton the vegetables is fully not cooked and there are scrap of vegetables cabbage vegetables the noodles are like instant noodles they dont have the quality anymore. I reach out the customer service for couple of times still we doesnt hear from the Manager on duty please take care of the issue.

I've been waiting for almost 30 mins before I received my order. I told them to have my egg cooked as well done. But when I received it it's still not cooked. I returned it again and waited for another 5mins just to have my egg cooked well. This is a poor customer service.
Chowking Choice Market Ortigas.

I order 8pcs bucket chicken plus 2 gravy. I received chow fan and chicharap. The grab driver came back and gave the right order 8 pcs bucket however the gravy that I pai for 2, I only receive 1 then there is no free gravy. In addition, it seems that they did not make sure that the chicken is crispy. All the 8 pcs of chicken that I ordered is not crispy. I am so disappointed with the fcm branch.