Chowking
reviews and complaints

CK1506

Or # [protected]

Missing orders no drinks was served on my delivery. I’m way too far on the branch

This happens yesterday May 19, 2022 in Chowking Kalaw branch beside Amber. I ordered chao fan for take out. I waited for almost an hour to get my order after reminding the crew several times. All of the crew including the manager is just walking around chatting except the cashier who is also serving other costumer. That time they only have not more than 5 costumers including me so how come they cant process the order as fast as they could? This is soooo disappointing. Please discipline your staff in Kalaw Branch. Everyone is pissed off waiting for their orders that time but no one is paying attention. I will never go to that branch ever again!

'Am here right now at Chowking Cap Crame. So many unbussed tables upon entry. Only 1 cashier on duty and line was so long (8pax deep). I noticed the Guard also already inside the kitchen area assisting!

5/16/22, 9:27PM. Ordered 2 SSHH Med @ Chowking Camins Zambo City Via Food Panda, very disappointed po sa order ko ung Super Sangkap na tag line nila sa HH parang hindi po ganun, na oorder na po kami ng SSHH first time na experience na halos wala pong sangkap, saging at iilang gulaman lang po ang nakain ko, even redbeans wala po. Sa 1scoop po ng ice cream I understand na nalusaw na, pero po ang other sangkap what happened? Letche Flan Nalulusaw na din po ba? Ganun na po ba ang serving ng HH niyo pag 30mins before closing time? Sana di niyo na lang gi take ung order namin kung ganito lang din ang pag serve niyo, inform your customers please pag close to closing time nag oorder ng HH Walang Sangkap na instead na Super Sangkap. Sarap I return ng serving niyo CK Camins.

Yung chowfan lasang sunog yung pancit canton sunog din. Ano ba nmng klaseng pagluluto yan. Nkaka disappoint talga di worth it yung byad.

Date : May 11, 2022

Time: 10:27am

We are about 6 persons 2 kids 2 seniors

I informed ms. Abby

-puede po ba pakilinis un dulong table (don kasi un maluwag kasya kameng six)

She said: okay daw sabay turo kung kani kanino

Then, ilang minuto na lumipas nkita ko papa ki at mama ko nagllinis ng table habang hawak un kids kinausap ko ulit sya sabi ko,

-miss palinis nmn un table (nahhirapan n lasi un parents ko may baby pa silang hawak)

-abby opo inutos ko na sandali lang (sabay irap sakin)

Me: nag tatawanan lng naman kayo dyan wala nmn kayong ginagawa (with other manager)

Okay lng mag tawanan sa work pero diba nsa food industry kayo need nmin ma feel n comfortable kame habang kumakain.

Huwag nmn sana prng nababalewala kme over their kwentuhan na puede nmn mamayang break puede din nmn siya na mag linis di naman kabawasan sa pagkatao nya un at ayoko n iniirapan ako (customer po ako)

Sana po mabigyan niyo ng action un issue ko regarding sknya.

We order 5 pork chow fan, 1 platter of siomai, 1 platter of Shanghai, 1 platter of buchi 4 halo halo.

Lagi lagi ako kumakain sa chowking Peru sa chowking kabihasnan iba ang lasa. Ang tabang Malayo sa ibang branch na nakainan ko

im grabfood delivery rider here in tagaytay as the grabfood service start last year 2021 the Chowking Tagaytay olivares has a poor services for food delivery like grabfood and food panda, Please take note to this report & change the slow management of the said merchant pls make it fast for delivery. thank you

Good day! Just ordered from Puregold Tayuman branch (5/11 12:10pm Order ID 172) - 1 sweet and sour fish fillet platter but "with no sauce at all?" Only fish, pineapple, and bell peppers. First time to encounter such (used to order this because it's my daughter's fave

😔😔😔

Missed out product no drinks

They want to charge extra 5 pesos for cups that are for take out. My grandmother was disappointed with this since she didn’t order drinks with it since she has diabetes and wants water and ice only. But they wanted to charge extra 5 pesos each

I want to complain about what i experienced lately this evening. I ordered a one piece friend chicken with rice and drinks as i was eating the said chicken i noticed there's some red color appeared inside the meat of the chicken i was disgusted that it wasn't cooked properly i told the cashier and showed to her i was embarrassed but held my composure as the cashier saw what I've shown she hurriedly replace it with a new cooked one but my appetite was lost already. Attached here is the photo of the chicken. I hope you'll get some attention to this matter. It happened around 730 to 8 pm today unfortunately i didn't get the receipt

My order kangkong was not included in my take out item.

Date purchased: May 6, 2022

Time: 6:54 pm

Chowking Sta. Mesa

Operated by: Akle Food Inc.

OR # [protected]

Total Billing: P604.00

Order grab food around 6:40 and then it's arrive 7:00 my order id is GF-674

Sm taytay

Chowking

Grab food 674

299 pesos

Always waiting my order 30 t 40 mnts... The crew is busy to talk each other..

May 4 2022 nag order ako sa abc guadalupe chowking ng 3:19 pm hanggang ngayon wala pa yung order ko.

May nagtext saking panda rider ang sabi hindi na dedeliver yungorder dahil hindi sakop ang area. Sa mobile app ako nag order bakit panda ang maghahatid?

Naka ilang update na ako wala pa ring sumasagot sa mga follow up ko. Palpak na nga kayo sa dine in at take out pati pa rin sa delivery. Ano ba yan!

FYI hindi ako pumili ng store na yan kusang nag pin yan sa store nyo.

This is to provide comment as a customer that the upgrade on the rice to make it 'smokeywoktaste' is getting negative feedback on the consumers. Instead of actually tasting the smokeywok, it tastes like the rice is stale. Chowking is our go-to food for cravings but it changed when the upgrade happened. Usually we order chowking once a week - right now I cant remember when we had chowking.

Hopefully you consider this as feedback. I'm working on a manufacturing company and I know that these comments are meant to improve the services we provide to our customers. Thank you.

I just ordered a meal from chowking Matina davao DT. and hoping to have a better meal. Upon receiving my food, its almost just a fried rice and fried soimai. I don't see any beef on my fried rice like I usually have. What's wrong with this branch? Like I am very disappointed. I should have just bought siomai then fried some rice. Its a waste of money and my time waiting for more than 50 mins. just to wait for this food. Very disappointing with this branch. I am so tired today and hoping to have a good food from your store but received this kind of food. It even says best seller! Like? are you kidding me? Gosh! I can't believed my night got ruined even more!

FOOD PANDA #3832 6:28 PM 05/01/2022

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We would like to place our concern towards this specific branch on how they consistently disappointed me and my family everytime we order from them.

The latest incident happened last night were in our orders came incomplete; we tried to contact the call center and the branch several times regarding our concern but they continuously ignored our calls.

We were told that Andrew Magbitang was in charge last night, and as the manager, it should be his job to take care of any untoward incidents.

It was only this morning, that Jay Aguilar listened to our complaints and took immediate action.

Good day, I ordered a while a go from Chowking mc Arthur hi-way, im so disappointed! Kasi yung chowpan THE RICE hindi ko ksi maintindihan yung lasa, hindi ko alam kung malapit na ba mapanis or over cooked lang. Madalas naman ako mag order kaya napansin ko talagang iba sa panlasa ko. Sana mapansin nyo ito, at magawan ng paraan ksi ang order ko is naka platter pa pero halos hindi makain.