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Children's Place

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Customer Service

1877 752 2387 (United States)
+1 204 272 8312 (International)
+1 800 501 3232 (Gift Card Service)
+1 855 793 8451 (Cash Star For eGift Card)
500 Plaza Drive
Secaucus, Virginia
United States - 07094
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 8:00 PM
Wed9:00 AM - 8:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 8:00 PM
Sat9:00 AM - 5:30 PM
SunClosed
Payment Address
Comenity Capital Bank, PO BOX 659820, San Antonio, TX 78268-9120

Overnight Payment Address
Comenity Capital Bank, 6550 North Loop 1604 East, Suite 101, San Antonio, TX 78247-5004

All Other Correspondence
Comenity Capital Bank, PO Box 183003, Columbus, OH 43218

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Complaints & Reviews

Jul 12, 2020

Children's Place — A staff

Hello, My name is Niamey Diawara. I have been a loyal customer for well over 10 years. I do all my "Back to...

Children's PlaceProduct never received

I placed an order back at the beginning of may using awards cash I received pajamas I ordered but never have received the rest of my order which is a 3 pack of different t-shirts for my grandson. I was supposed to have received these on 5/10 and here it is a month later and no t-shirts and I keep getting hung up on when I call customer service tracking number and item numbers are messed up on this now also. I have never had a problem with this company until now I want my 3 shirts tracking #is 92748963438470573061707082 my name is sandra neatherlin [protected]

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    Children's Place420195089200190211417731005496 tracking number for an order I never received

    I am very annoyed with the purchase I made and never received over a month ago. I still havent received it or gotten a refund. I will never order again from you guys. I emailed you multiple times with no response and I called over a dozen and it just hangs up after "we are experiencing a high call volume" this is unacceptable!

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