SUBMIT A COMPLAINT

Chen Jianreceived incorrect item

1
J Jul 04, 2019

Saw an advert for on Google for sale of Radley bags etc.
Purchased 3 items - 2 handbags and one purse.
Stupidly didn't take note of exact date or cost...was approx. £40 (over the amount to get free postage and packaging!!)...
Received package on Friday 28th June and instead of the handbags there was a pair of 'gucci'??? sunglasses.
I received an email after ordering advising me of tracking number...delivered via Royal Mail.
From address on the package is:- chen jian, GZSWL, SGJ-YD No.3 YUNXIAO Road,
GuangZhouShi GUANGDONG.
No sign of advert and no other info or means of contacting company.
Please can you help?
Just want correct goods or refund.

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