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Chem Pro Carpet Care

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Chem Pro Carpet Care reviews first appeared on Complaints Board on Oct 28, 2009. The latest review Bad Business was posted on Oct 28, 2009. The latest complaint Bad Business was resolved on Oct 28, 2009. Chem Pro Carpet Care has an average consumer rating of 5 stars from 1 reviews. Chem Pro Carpet Care has resolved 1 complaints.

Chem Pro Carpet Care Customer Service Contacts

15880 Wagon Trl
Peyton, Colorado
United States - 80831

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Chem Pro Carpet Care Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Chem-Pro Carpet Care / Kevin CouncilBad Business

Chem-Pro Carpet Care out of Colorado Springs and Denver, owner Kevin Council, is NOT legitimate. He advertises by flier and his fees end up quite a bit more expensive than advertised. He actually did an OK job cleaning the carpet, but his guarantee is a HOAX and he refused to come out and do the final follow-up work without additional payment. When I reported him to the BBB, I found out Kevin Council has been "flying under the wire". He moved and reported his business closed so that his business does not show up on the BBB website and they are unable to track him. When I contacted the BBB and informed them he was, indeed, in business, they reported that there were "multiple" current complaints (all 2009) against him but they had no valid location for him and could not post the complaints online due to his "closed/out of business" status. They, of course, release the info if you call, but most of us check online these days. After doing some investigating, I found both State and IRS liens against his business so I would be surprised if he is operating in any legal way. There is no recourse with Chem-pro Carpet Care or Kevin Council. Consumer Beware!

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