Checkers & Rally's
reviews and complaints

I am unable to use my coupons at the Cherry St store in Toledo Ohio. The cashier said that because you're offering the 2/$7 deal. Why bother to send coupons in the mail if the store is not going to honor them?

Trying to order and employees hat a radio on so laud that they could not hear me also they were dancing and there was someone else In there with sandals shorts and a tank top they got al the order wrong they also were very rude when we told them about are order they just looked at us and laughed and keeped on dancing and having fun. I work in restaurantes and i know about how a customer should be threaded not very good customer service

I was in checkers on 87th & Stony Island ready to order and was not able to because the employees were too busy ignoring the customers inside the restaurant. They were more interested in servicing the customers in the drive thru than the customers inside the restaurant. There should be more employees taking care of the customers inside and outside. Not just outside. I won't be back there.

I did not receive a receipt so I don't think you will do anything about this. I ordered a #1 medium and a #6 medium tomato and onion only both with a coke total $17.13. Date September 8, 2021at around 9:00 pm. We went to the Checkers on Harper Ave. Saint Clair Shores MI because there was a long line at the Burger King next door. The # 6 had everything on it and the #1 was cold. Worst fast food ever!

I ordered a big buford and recieved a plain chicken sandwich

I ordered the 2 for 6 double checker burger with cheese, upgraded it too a meal and a #6 medium . And what did I get 5 single checker burgers with 3 fries and 3 drinks. Please hire more qualified people to work in your place of business. I was so upset by the fact that I took time too go over my order and they still got it wrong and charged me for my order. This is why I don't like too eat here I never get the right order.

I went to checkers in Kissimmee Florida on 8 /29/2021 I placed an order for Fry combo two All American cheese burgers and a hot dog . The fries was cold un cooked .One of All American burgers look to have a bite mark and the top hamburger bun . The second All American Burger had lettuce stuck into the bottom bun . I took the food back to recieved a replacement of the whole order . They replaced the food with a missing burger went back again and they give me the other burger both of the All American burgers were cold and uncooked. After the third time of getting bad food I just left the place

Checker on 2695 north west Miami street Miami street Florida failed to give service before closure. The business is supposed to close at 4:00 am and they failed to render service at 3:13 am. Poor customer service and false advertisement of closing time.

Incomplete order- We ordered three combos, received two burgers and five fries.

They keep serving marinara sauce on their hot dogs they are not making traditional meat sauce I've asked them several time if they where using meat sauce they try to play it off like it's traditional meat sauce like pictured on your menu I've sent the pics of what they give me compared to the menu the place is dirty the walls and everything
henry

I got 4 6 peice mozzarella sticks and they only gave me 4 instead of 6 the guy didn't have a name tag on and was not nice I go there a lot and now I might never go back

Waited in lane several minutes to place order only to be directed to another lane that when drove up one car in lane. There were no cars in the lane I was in. Then directed to another lane, now there are two cars ahead of me. I asked the clerk for her name she said it was Kevin. After arriving at the window, I then asked to speak with the manager. I was informed that she was busy in the back and the person I was speaking with was a supervisor. Again, I asked to speak with the manager. The manager's name is Kimberly, she came over to explain there was a truck in the lane. I explained that there were no trucks in either lane until I drove around, now there is a vehicle and truck ahead of me. At the least the clerk should have told me that the lane was closed. A car drove up in the lane behind me and the order was accepted. I felt disrespected. Then another car pulled up and was taken care of.
I explained to the manager my concern and the clerk used inappropriate language, stating she was grown. I explained I hope her vocabulary is more extensive.

Thursday August 5, 2021 around 6 or 6:30 pm I pulled in to get a drink. I was asked how I was paying and upon telling them they stated for me to pull out of drive thru and come to window. Why would I come to window when I pulled into the drive thru this defeats the purpose me going to drive anyway I wanted to state the team member in drive thru was extremely rude and disrespectful. I will never come to your store ever again. Thank you

Since I moved to retire in Florida, in 2007, Checkers has been my go to for fast food. On an average I visit your drive thru at least once a week. Rarely will I go anywhere but here and when driving out of state, Checkers has been my welcome home gift. Quality/quantity, price, and service ruled every time.

Sunday, 8/8/2021, now was the FIRST and ONLY time I was let down with soggy fries, over cooked fish, and poor service.

Not a Happy Camper here.

So I get online to find out Riley's hours of operation they say they close at 3:00 a.m. I get down there at 2:30 a.m. and they're telling me they're closed this is the ongoing issue it's either they're only accepting cash they're only taking DoorDash or orders or they're closed and it's always happens around 1:30 2:00 a.m. on a daily basis you go down there to get something to eat cuz of the only place open and they want to talk about their clothes and we are and your website says they're not it's the Rally's on Vernon Odom boulevard in Akron Ohio