Checkers & Rally's reviews and complaints 1
View all 675 complaintsCheckers & Rally's - I believe the employees are stealing money from the customer
My husband and I went thro the drive thru at the location listed above..
Date:11//08/2019 @ 7:42 pm
Check number:40205
We ordered, the oily steak combo
2/$6 big buford
And and med fry..
Our total came to $20.31
Which at that point I thought was high but being in a hurry we just looked at my receipt this afternoon
Not only was I charged for those items but items we didn't get or order (1-am fry & 1- am coke). The receipt does not have the cost of each item on it or beside the items..
Tried to call and talk to manger but no one answers the phone. I am pretty sure the location has cameras so you can see what was handed to us out the drive thru window..
The food we received. The 2- big bufords was good
But the philly steak sandwich was the worst sandwich I have ever ate from any of your locations the grease was so bad it made the bottom of the bun so soggy, the red onions was old and soggy some of the onions didn't even have the red on them
The frys tasted like they was cooked in dirty old grease..
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They just opened a new Rally's in Maple Hts Ohio 44137, today.I ordered two big Bufords @$6.00 for 2.When I got to the window, they charged me $6.48. These are non taxable items.I made the manager aware of this and she said it was a city tax.NOOOOOO!