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1.1 675 Reviews
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Checkers & Rally's complaints 675

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S
2:16 pm EDT
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5/13/2020 @ 1:41pm Drive-thru Kevin DS270 Check: 40063 #[protected] Requesting a refund for this meal: Big Chicken & Lg fires I went to your location for lunch and I did not get what I ordered. because it is my lunch break I can not go back to get my order corrected. I can not eat this meal as it is not good at all! the chicken looks old or over...

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S
12:31 pm EDT
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Called in spoke with manger about my food been wrong an she told me she can only replace 2 of my sandwiches she wasn't trying to hear nothing I had to say an I could understand her with the heavy accent (New Orleans talk) but instead of her ghetto self hanging up phone she continued talking about me to another manger saying they bet not replace it etc...

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B
7:23 pm EDT

Checkers & Rally's Food and worker

Food and worker I went to the store number 6210 at 2:48 PM I ordered a chili cheeseburger and medium fry and a funnel cake fries after waiting in line for 15 minutes that they no longer sell them at the location I've had this problem before but I tell her the manager told me when people say that they no longer sell them just look under the cheeseburgers it was under there and then she argues me for five minutes and then she finally found it then didn't apologize when I get to the window she still didn't apologize she made the chili cheeseburger wrong she put like a tablespoon of chili sauce on there no cheese it was Sloppy and cold really messy my fry was super cold no salt and soggy like they set there a good two hours And my I funnel cakes fries had hardly any powdered sugar on it and they were cold she was really rude never apologize she snatched the money out of my husband‘s hand and she made another guy give us the food because she knew she was being rude I just want the stuff taken care of like a replacement order someone needs to talk to her about her working skills being rude to customers I go there like three or four times a month I love rally's and with her working there Being so rude it would definitely make me not ever want to come back

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Z
5:22 pm EST

Checkers & Rally's All the above

After sitting at speaker for a few min a woman laughing says can I take ur order and keeps laughing finally I ask do u have the 4 for 4 still she keeps talking and talking then says can I take ur order I say do you still have the 4 for 4 ahead says 2 for 4 go ahead and keeps talking I say no do you have the 4 for 4 still she says 2 for 4 go ahead so 5th time I ask she says nah we ain't got that so I say finally thank you can i get the new steak bacon fries sandwich meal no onion she replies what u want again i say steak bacon fries sandwich and meal no onion she said drink medium or large I reply small sweet tea no ice I get my total and drive through . After waiting forever I pay and get my food I have to ask for my drink . I ended up getting not a small tea no ice but a large coke with ice which I dont drink so that was thrown away I got cold fries and I got a steak sandwich with one piece of bacon on it and no fries on it and it had onions so not a thing I ordered 12 times was right pretty sad

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V
2:41 pm EST

Checkers & Rally's not paying for the payroll checks

I owner of Manmit Check cashing inc located at 2762 Mt. Ephraim av Camden
NJ 08104 . cashed employees checks $ 560.79 and $290.20 . The checks were returned for not sufficient funds. WE tried to contact checkers store and franchisee but they did not cooperate at all.

I am demanding $853.99 + $70.00 returned check charges . Total of $923.99
ASAP.
Tony Chheda
MY phone # [protected]
Hope to here from you soon

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C
5:47 pm EST

Checkers & Rally's the service!

There is a woman in there that is absolutely as rude as you can get this is the second time she is absolutely horrible I am a kind hearted person and believe in second chances and understand if someone is having a bad day but enough is enough i have a video that's not so great but you can atleast see her face I couldn't hear her over the Intercome so she was rude as can be back to me but was just rude from the very start when I got to the window she never made eye contact just facial expressions like I was the worst human being in the world she also told me there wasnt something that would order witch is the second day in a row that they were out of something... I didn't here her and after she read the order back to me I said agin that I wanted the food that wasnt said and then she basically scolded me like I has her child telling me they were out and there is just so many things I could say anout her actions toward me and about the experience. If she doesn't like her job that much she needs to get another one everyone in the community was so glad about this checkers opening but all we do now is try to avoid it and talk about how horrible the staff is . The food is amazing but not that amazing to have to deal with this all of the time. So sorry to complain and I hope you have a nice afternoon

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J
4:56 pm EST

Checkers & Rally's food

I was standing waiting in line 2 hours and a women ask me what I wanna order I said 2 burgers and 2 chicken box boxes then I came to window and she told me she couldn't serve me at window I ask her why she didn't say close window while I was talking so when police got there they told me called coprated she calling me [censored]es and being very disrespectful she told cops I was being rude I wasn't

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C
5:09 pm EST
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I agree with the last complainant that the young lady that works there is management. On my receipt the name is Kaniya. I asked if they had the 4 for 4 and she had no clue. I proceeded to inform the individual what it was and she stated that they did have it only to receive the wrong items. She has no listening skills and was quick to tell me what she...

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L
9:36 am EST
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My name is Liset Quinones an employee at Store 5334. The DM is not doing his job. Myself and the other team members have complained to him bout our pay not being on time. We gets no response from him at all. My GM hasn't been paid in 3 weeks. He took it upon himself to do the schedule and only scheduled me for 2 days totaling 8 hours. I don't know how he...

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L
1:51 am EST
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I worked an 11 hr shift got to the Ralley's near my house around 1 am, which it open till 4 am. I was told very rudely they were not taking orders because they were making a postmates meal. I told them I could not back up because I had two cars behind me. The person decided the best idea was to yell at me just backing up. I told her I could not. She then...

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J
10:22 am EST
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I have been complaining for 2 yrs. Driveway to drive thru has 2 large holes in asphalt. Car or a person is going to get heavily damaged or people will get hurt. There's going to be a lawsuit. No one to date has helped me. I've spoken to a number of people in corporate and no one wants to help me. Rick silva won't even return my call. Do something please. Checkers us my favorite fast food restaurant. Help!!!

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C
5:09 am EST
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Checkers & Rally's the employees

I'm very dissatisfied I just visited your 2842 Greenbriar location Store 1144: at 3:45am 15 minutes to 4am after a hard nights work and also being that I was VERY HUNGRY ONLY to stand at your walk up window along with several more customers and more than 3 cars in the drive thru being totally ignored. While one gentleman a black guy ignored me looking at me the entire time only to keep turning his head away for the entire 15 minutes almost. Then at 3 minutes until 4am to have another employee a manager I presume a young lady a black female to finally come to the window and address my presence but only to inform then that they were closed I stated to her I had been waiting there since 3:45am and the young man kept looking at me but never greeted me or acknowledged me at all.. Then boldly she said to me that there was no way I was standing there she was just up there which was untruthful and insulting to myself as well as the three or more customers whom had been waiting in the drive thru and blowing their horns over and over and by this time had pulled in front of the walk up window wanting to know same as myself why we were not being served.
Im sending this email to inform you that I didn't appreciate the rude and insulting behavior of your employees.. I almost never ever want to visit any of your establishments again in my life and if I do it most definitely won't be that location and I most certainly will not recommend any checkers to anyone I know if it was the last place open late on earth by far most horrible and the worst experience I have ever had at any restaurant..
I feel totally unappreciated I usually eat at this particular location twice a day 3 or more times in a week.
Please do better with your choices and hireing of your employees for the sake of every fast food lover in the world... Bad job checkers shame on you! My photos are of receipts from today and yesterday to show I frequently support your business and my second photo is what I had to settle for as my dinner due to the unexceptable and poor service I received

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D
8:13 pm EST
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I have ordered three big bufords two chilli dogs and three fry lovers frys and had three large drinks and two chicken sandwiches we left and got on the inter state with only two medium frys and two big bufords and two chickens sandwiches I want what I pay for I was upset with this two people didn't eat on the way out of state we was running late for a...

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J
5:35 pm EST
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This was the worst experience I have ever received at a checker's. I walk up to the counter and the cashier walks up and asks me what did I need? She was as rude as rude can be. She was friendly with the black customers, but I guess my white skin offended her. She took my order and walked off, I then waited 20 minutes for my order, I would give you a...

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K
9:52 am EST
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November 22, 2019, at 11:06 p.m. I received an order via Postmates from Checkers Drive-in Restaurants/Rally's located at 6041 Oxon Hill Road, Oxon Hill Maryland 20745. When I arrived, the Postmates dashboard alerted me that the order was prepaid and ready. I can not disclose the customer's personal information i.e. name, address, or phone number but all wa...

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M
1:13 pm EST
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The manager that claims her name is Bella is very rude. She has customers standing outside waiting for 15 minutes before she tells another worker to let me know they are only working drive thru. But yet they took tje order in front of me. It was 11:20 a.m. and she walked right past me at 11:10 but did not say anything to me herself. When I asked her name, she act like she did not want to give it to me at first.

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K
10:37 am EST

Checkers & Rally's employee complaint

Im currently employees at rallys/CHECKERS in Saint Louis Missouri and im looking to speak with someone whose above my manager waketha duff at rallys on north grand. Having too many issues and showa favoritism with other employees who are close friends with her and family. Please contact me back asap trying get the help needed
[protected] Keona Joiner

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C
3:03 pm EST
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My husband and I went thro the drive thru at the location listed above.. Date:11//08/2019 @ 7:42 pm Check number:40205 We ordered, the oily steak combo 2/$6 big buford And and med fry.. Our total came to $20.31 Which at that point I thought was high but being in a hurry we just looked at my receipt this afternoon Not only was I charged for those items but...

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B
8:32 am EST
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I am sending this complaint after attempts to contact the store has failed-phone just rings, nobody answers-my last attempt was today at 2:58pm. On the 4/11/2019 i bought a red pepper-on the shelf it was advertised for r7.00 each, i went to the lady at the scale to ask her about the price, she was on her cellphone, i waited and when she helped me she told...

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K
2:48 pm EDT
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I went to Checkers today and had a bad experience. I went through the drive- thru and ordered. When I got to the window, the girl told me how much and I gave her my debit card. She then asked me to pull forward to the red poles and back up. I did that and when I backed up she handed me my card and I asked her why I needed to do that and she never answered...

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Overview of Checkers & Rally's complaint handling

Checkers & Rally's reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Wrong food giving to me and waited 27mins for it was posted on Apr 2, 2024. The latest complaint food and drink was resolved on Jul 14, 2017. Checkers & Rally's has an average consumer rating of 1 stars from 675 reviews. Checkers & Rally's has resolved 18 complaints.
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  1. Checkers & Rally's contacts

  2. Checkers & Rally's phone numbers
    +1 (800) 800-8072
    +1 (800) 800-8072
    Click up if you have successfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number 0 0 users reported that they have successfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number Click up if you have UNsuccessfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number 0 0 users reported that they have UNsuccessfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number
    Customer Service
  3. Checkers & Rally's emails
  4. Checkers & Rally's headquarters
    4300 West Cypress St., Suite 600, Tampa, Florida, 33607, United States
  5. Checkers & Rally's social media
Checkers & Rally's Category
Checkers & Rally's is related to the Fast Food Chains category.

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