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Chase Bank / JPMorgan Chase Bankcustomer service

1
B Aug 13, 2018

08- 13-18 Chase 5601 N 10th st. Mcallen Tx. I went to get a medallion signature to transfer my stocks. I showed up to Chase 4203 S Mcoll Edinburg Tx around 330 they told me they did not have a manager to do that procedure. They suggested I go the the mcallen location. I arrived there at 4pm waited for about 30 to 45 minutes for them to tell me i needed statements to show proof my stocks belonged to me. I left came back within 20 minutes arriving at 5:20pm. Waited on the lobby till 6pm for them to tell me they couldn't help me because it was a long procedure and they closed at 6pm. I let them know it was not my fault. That I arrived before closing time. They suggested I come back another day. I work Monday thru Friday 9 am to 8pm. I only had today off that's why I went in. I asked to speak ro.the branch manager and they said to have a seat and she will be right with me. I waited another 10 minutes. She never showed up to speak to me. I just left l.

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