Chartway Federal Credit Unionfees

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This review was posted by
a verified customer
Verified customer

I cannot believe more people are not disgusted by the fact that we are charged for their employees to do the job they are paid to do. $6.00 to withdraw money at the teller, $1.50 to call and speak to someone about your account, $15.00 check card replacement fee even if it is not lost just worn out... those are the only ones I have had to deal with I am sure there are many others!! WE HATE THIS BANK and will be closing our acct ASAP!!!

Responses

  • Ch
    CHARTWAY SUCKS May 19, 2013

    Chartway is fee driven. I have also experienced depositing money into my checking and it goes into my savings and when I used my card it would ad an additional $6.00 fee for transfering the money into the account it was supposed to be in, in the first place. They have a fee for everything, they are the worst bank ever. They bounced my earnest check when the money was in the account. They also sent me letters that check number 0 in the amount of 0 was returned for NSF and charged me the $38.00 fee. This happened constantly. I left the bank for 8 years. A friend of mine told me the bank had improved so I have been back with them for about a year now and I have had nothing but the same problems. WORST BANK EVER!

    0 Votes
  • Cw
    CW SUX Oct 31, 2012

    Chartway is a terrible credit union-they try to act like a bank by charging you fees for any made up reason under the sun. Any one see any minorities in management over there? No -they are racist

    1 Votes
  • Pr
    preatygirl75 Apr 28, 2012

    I was a customer with Chartway Federal Credit Union for over 10 years. During this time I had nothing but headaches! Starting with wanting a vehicle loan, After 5 years of being a customer in excellent standings, I was told I had to have a co-signer! But when I went down the street to AB&B (never had an account there) I got approved on the spot! About a year ago I had my check card visa# stolen and over $900 was taken out of my account. My credit card NEVER left my wallet! They gave me back the money but the damage was done. Since then I've had 3 friends with Chartway have similar things happen to them, Makes you wonder how secure is their network over there?? The last straw came when I was purchasing a house (from Suntrust) and I went INSIDE chartway to get a certified check for $6000 to cover my down payment, The lady didn't even check my ID or ANYTHING! All I gave her was my acct# and she gave me the check. That was it for me... I've never had any issues since I switched

    2 Votes

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