The complaint has been investigated and
resolved to the customer's satisfactionResolved Ceridian benefit Service — Mishadnling of billing-tries to cash check multiple times
resolved to the customer's satisfaction
I sent a payment by check number 1782 Ceridian cashed and then attempted to cash it again. Which I only the money to cover the nearly 500$ check once. They tried to cash this check multiple times at whic time I had the bank issue a stop payment on the check. Called to customer service named Jack who assured me he would look into and call me back. He did not. I received a invoice for the next months preminum. Then got another letter rebilling for first three months plus fourth. emailed Ceridian they show 487.32 still due even thoug thy have cashed check. I hae obtained letter from bank and copy of check shows they were paid. I fax that to them. I receive a letter saying they have reallocated the 487.32 does not say what for and states payment still due plus $25.00 fee. Realocated for what. Is this their way of saying they stole my money. There were no other preminums due.
Call Ceridian get put on hold for 15 minutes then it goes to voice mail by this time I am fuming. Their representatives do not call you back and do not respond to faxes or emails and do not answer any questions.
This is the lousiest company I have ever dealt. Reallocate the money they stole from me.