Celebration Cruise Line / booking staff over telephone

1 United Kingdom

We have the Russia cruise booked in may and wanted to upgrade to a sky suite our travel agent rang this morning and was given an upgrade price of £1300 we currently have booked a concierge suite. My husband went in to pay only to be told by another member of the booking team that no it was £3500. This is our first cruise with celebrity as we usually cruise with RCC. Is there any thing that can be done we are happy to pay the lower price. This is a special trip for my husband who's father passed away recently.
Many thanks

Apr 05, 2019

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