The complaint has been investigated and
resolved to the customer's satisfactionResolved CCA Collection Agency — Phone Calls
resolved to the customer's satisfaction
Keep getting phone calls from this collection agency about an amount I owe Verizon, I cancelled my service with Verizon on 1/7/09. I called Verizon to ask what it was that I owed and they tell me I don't owe anything, in fact they owe me $12.55 credit for an overpayment. Not sure if this is a SCAM, the CCA people are obnoxious, they don't really care what Verizon is telling me because they have received the account for collection and if I don't want credit score issues, I need to have my credit card # handy next time I call. Any ideas what can be done, I plan on calling the state attorney general here in CA but other than that, any sugegstions would be appreciated?