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CBS Sports / CBS Interactive
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3.7 624 Reviews

How responsive is CBS Sports / CBS Interactive's customer service?

5 Resolved
201 Unresolved
Very poor 🤒
We don't know much about how CBS Sports / CBS Interactive handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with CBS Sports / CBS Interactive and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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CBS Sports / CBS Interactive reviews and complaints 220

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Newest CBS Sports / CBS Interactive reviews and complaints

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6:42 pm EDT

CBS Sports / CBS Interactive network tv being denied to directv

I tuned in to watch a regular show to find out CBS has denied rights to direct tv. CBS is a broadcasted network that is free if you receive it by antenna. I now will miss the rest of the shows I watch because of greed of CBS. It's free in the airwaves but over priced for someone to rebroadcast it. I will boycott CBS and will have a neighbor get me list of advertisers to contact and boycott as well. I will be pushing friends and family to do the same. If i am paying for your greed i will do everything i can to make it affect the greedy network as well.

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8:58 pm EDT

CBS Sports / CBS Interactive the questions

I'm an individual not a company just wanted to say this is not a family show anymore. Every show has questions that are sexual or about strippers or body parts or cheating. No child should be watching i'm shocked the people writing the questions can't do better for us out here that prefer to keep it clean please make a change. I want to keep watching the show but your about to lose a viewer. I'm shocked that steve the christian man doesn't put his foot down. It's gone too far and you would have even more viewers if you would appeal to everyone.

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3:21 pm EDT

CBS Sports / CBS Interactive mens golf

Would you please get rid of "Dottie"! There are plenty of womens golf tournaments she can narrate. Her mono-tone voice and lack of knowledge of the game is sickening. Whenever she is on I watch the match with the volume muted, no [censored]! It's a shame to ruin such a great sport letting a woman in to voice her very unprofessional opinions. I don't know where she came from but she can go back! I am not alone in this request, just ask any male golfer.

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10:26 am EDT

CBS Sports / CBS Interactive lost cbs on directv

I strongly suspect you are going to lose the PGA and NFL contracts at the very least if you do not fix the broadcast stoppage dispute with Directv. Hockey still has not recovered from its lockout nonsense and it has been well over a decade. The american people will organize and your UN-American position will lose you Billions and eventually sitcom, drama series viewership and the actors interest in working on your shows/projects. Wake up because a viewership Armageddon is on its way.

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4:24 pm EDT

CBS Sports / CBS Interactive service

It is a shame that CBS has dropped its service on Direct TV. I live in Rural America and satellite TV is the only way to get the local stations. It is really bad customer service and then you have the nerve to say if you want to watch us you will have to pay for streaming. That costs more money. People out here are poor or on fixed incomes or they have to drive an hour or more to work.

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2:41 pm EDT

CBS Sports / CBS Interactive tv access on directv

It has been more than a week since cbs stopped being available on direct tv. Apparently cbs wants us to buy into cbs all access for a fee, or miss all their shows. Due to my vision, I can't really watch tv on a tiny computer screen, so I am forced to miss all my favorite cbs shows.

Why is cbs refusing to be seen on direct tv? According to direct tv, it's because cbs has raised their rate, wanting to be paid more than any other network. They also say cbs refused the rate that direct tv offered.

When will this be resolved, and is direct tv going to be forced to charge us more, in order to keep one network happy?

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7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CBS Sports / CBS Interactive all access chat room (private chat *is chat room name)

some one mentioned TRUMP 2020, and I stated I was not a Trump fan and lets keep politics out of this room please. Thats when the moderator sent me a private message that said "if I continue to do that I will be banned from chat for good. Now I pay 10 bucks a month to cbs and am respectful in my chats. I would be glad to stop payment and quit if this is the kind of moderating thats going to continue. This is the 2nd time in this same room that happened to me. Both times because of me disliking TRUMP. Neither time did I swear or say anything to offend anyone. Maybe time to find a NEW moderator. Shouldnt matter who I like or dislike. This really fired me up!

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12:50 pm EDT
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CBS Sports / CBS Interactive the code

Please don't cancel The Code! It is my favorite show right now! I love the characters and the stories. I was so disappointed to hear that this week's show was the finale!

There is so much junk on tv, and finally a really good quality show comes on, and it's gone. Maybe you didn't advertise enough so people got a chance to see it.

Please rethink this! I hope you will be getting thousands of letters for its return!

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12:57 am EDT

CBS Sports / CBS Interactive bullying on bb2019

Producers, I have been a fan from season 1 but you better remind everyone in the house gang bullying is not a game strategy. Bullying is a national tragedy and you should put the brakes on it. There is a life outside the house but a person can be emotionally affected and who knows what can happen. This needs to stop! This is very sad what is happening with Nicole

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6:19 pm EDT

CBS Sports / CBS Interactive peter kostis needs to go

Peter Kostis has been around for years and instead of growing as a golf commentator he has been in a steady state of decline for at least six or seven years. How can you, Frank Chirkanian, watch your golf broadcasts and not call Kostis on the carpet for the litany of misinformation and mistakes he makes as a rule, not an exception. It would be different if you had no alternatives. Even if you cannot replace Kostis with your budget, either get a budget increase or give him his walking papers. Nothing personal, he is probably a nice guy and it can be hard to part with a long-time family member but why would you let yourself and your broadcast team be dragged down in the name of sentiment and loyalty? I'd itemize the blunders Kostis has made but then I'd have to send you an invoice for doing your job for you.

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12:11 pm EDT
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CBS Sports / CBS Interactive complaining about tv show "love island"

I am complaining about the new show "Love Island." How can a show like this replace good down to earth shows. Our world is in bad enough condition without encouraging promiscuness. This is on at family time so needless to say you have lost us as a consumer. I hope the show receives horrible ratings. Television use to be where you could sit down and enjoy. Now we have sex shows.

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5:24 pm EDT
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CBS Sports / CBS Interactive not a family oriented show as the title suggests

I am so disappointed with this show. I thought this was a show to watch with family. I am sitting with my 7 year old son enjoying the show with steve harvey. I haven't watched in years. Today I decided to watch it. Big mistake. First, the questions and the answers are not for young children to hear. It asked something like "what do you do if your girlfriend tells you that they have a crush on your husband". The #1 answer was "slap the ho". Then I heard something about a threesome. So now I have my child asking me what a threesome is. I was mortified, embarrassed and confused. I will never watch this show again. They should change the name of this show... Seriously. I had to turn the program off immediately. It made me angry because there are already massive amounts of sexually charged shows/scenes to the point where we cant watch regular tv. The commercials, the shows, are too sexually explicit. So I thought watching family fued would be a nice fun show to watch with kids. We even have the game at home. I was sadly mistaken. I am so disappointed at the direction of the show. I hope that the content can be more family friendly in the future. I personally will not be watching this show anymore.

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7:01 pm EDT

CBS Sports / CBS Interactive programing

are you getting me?
jeff glor is as close to walter cronkite as anyone in the 21 st century. You will continue to lose viewers while forcing viewers to trust anchors unknown, untrusted .
Trust takes time. You did not trust glor or your viewers. Shame on you and the unfortunate choices you have made in program and executive officers (les mooves). Stupid. I will watch abc tv

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6:58 am EDT

CBS Sports / CBS Interactive jeff glor

To CBS, My husband and I have watched your news programs for many years, and this means watching Jeff as well as Nora on your morning and evening programs. So I will not list my likes or dislikes of either of these prodcasters, I will simply say that you can hear Nora read the news, but you can feel the news with Jeff. I will join my husband in the protest of Jeff's removal and cease to watch any of the CBS news programs .And we are certain he will appear with one of your competitors and so will we. Good luck JEFF.

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10:14 pm EDT

CBS Sports / CBS Interactive the replacement of jeff glor

To whom it may concern. I have been a loyal CBS news follower for most of my life and seen many great a anchors over some 50 plus years, and Jeff is one of your best.The so called shuffle is a mistake that I strongly feel will hurt the morning and or the evening programs .Note, this may be the wrong forum to leave this complaint, but never doing anything like this before leaves me at a disadvantage.Still I feel very strongly about this and will choose another network to follow in the future .I'm sure that you are thinking of the larger picture, and this will not be read by the people in charge of this action.No matter, I feel need to state my feelings and opinion.
From a former CBS news follower

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7:57 pm EDT

CBS Sports / CBS Interactive planned removal of excellent jeff glor as anchor for cbs evening news

Dear sir/madam:

I was outraged to read that you are planning to replace jeff glor as anchor for the cbs evening news! Mr. Glor is an outstanding professional and a great, honorable, compassionate, empathetic, and ethical family man! He is the primary reason that I view the cbs evening news! I read that you are planning to replace him with a woman! Is this a sexist action on your part? If you remove jeff glor as anchor of cbs evening news, I will cease to view that news program! I promise! I hope that most of your viewers depart.

Sincerely,

Richard shannahan
Veteran

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Lee Drannan Smithson
, US
May 10, 2019 2:13 pm EDT

I have been watching CBS evening news virtually every night for 60 years.

I have been so impressed by Jeff Glor, I was thinking about writing CBS a couple of weeks ago to tell you how much I like Jeff Glor.

Jeff is a wonderful News Anchor. He is professional, down to earth, believable, compassionate, and I can't imagine a more likeable, nicer person.

I love the inspiring stories broadcast on CBS evening news that tell emotional stories that bring tears to Jeff's eyes, and Mine, Too. I will miss him.

As far as CBS trailing ABC and NBC news in viewership, I have watched CBS news for 60 years, and I have never been polled.

In the computer age, social media age, and hundreds of TV channel choices, most people are NOT getting the news from TV nor from newspapers anymore.

I don't trust polls. I don't trust Nielsen ratings which are used to set advertising rates. I predict the viewership of CBS Evening News will plummet after Jeff Glor leaves. Jeff Glor, per se, had nothing to do with CBS' decrease in viewership. His presence was an asset, not a liability. Changing the host will not do anything to increase membership, but changing the host, I predict, will decrease viewership.

In protest, I will start watching ABC or NBC news. I don't even know who hosts those shows, but I will find out on Monday.

Lee Smithson

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7:29 pm EDT

CBS Sports / CBS Interactive television programming

I was finished with all but one of your programs - family feud. It has so quickly, viciously, obnoxiously and *offensively* become an obvious political vehicle that I have sadly watched it for the very last time.
Your network is one of egregious hatred and you did not do yourself or your country, or your world, any favors with any of your righteous ignorant and utterly despicable displays.

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6:21 pm EDT

CBS Sports / CBS Interactive ncaa mens tournament

How is it you have a panel of four African American announcers at half time of the Michigan State / Duke game and they cut over to the white guy who has a scripted joke about coaches telling him they will win the Tournament and hes says one must have lied to him... so the four African Americans have an intellectual conversation about the game then turn it over to a white guy and he comes off as stupid and out of touch about the game.. in my opinion this is racist! Reverse racism if that helps define it. Makes me sick to see this. If this situation was reversed it would have been all over the media as racist... CBS needs to understand this is offensive..

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8:51 pm EST

CBS Sports / CBS Interactive unethical behavior

I am complaining about your Family Feud Game show. I have been watching
Family Feud for many years, and for the last year, I have only seen blacks and whites,
an occasional asian family. Surely there are hispanics that have tried out and you seem
to ignore them. I know they cannot be as bad as some I have seen on the show.
You need to look into this matter as there has to be something going on. Who makes
the decisions on who goes on or not. I feel there is discrimination on your part for some reason. You cannot say that there are not hispanics trying out for the show,
because surely there have been some. They cannot be as bad as some I have seen who
come out on the show. What I am asking is why is there mostly blacks and some whites and no hispanics.

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11:00 am EST

CBS Sports / CBS Interactive s.w. a.t. (2017 tv series)

Season 2 Episode 6
"... Character Christina "Chris" Alonsos contemplates an unorthodox proposition from the new woman she's dating: a triad relationship with her boyfriend.
The American public has endured the insertion of homosexual relationships into almost every plot of almost every TV series. Of course part of this ploy is to make the public see the homosexual relationship as part of the norm of American society and consider those relationships equal to heterosexual relationships. If you are going to watch most any TV series the public has to allow for this. Now with the S.W.A.T. their writers have inserted a threesome relationship as acceptable. Well that is where I turn off the S.W.A.T. and share this on social media to get as many people as possible to do the same. You have gone too far in your desire to expand the sexual perversion envelope.

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CBS Sports / CBS Interactive In-depth Review

Website Design and User Interface: The website design of CBS Sports is clean and user-friendly. The interface is intuitive, making it easy to navigate and find the desired information. The layout is well-organized, allowing users to quickly access different sections of the site.

Content Quality and Variety: CBS Sports offers high-quality content with a wide variety of sports coverage. From major leagues like NFL, NBA, MLB, and NHL to college sports, the website provides in-depth analysis, news, and updates. The content is well-researched and written by knowledgeable sports journalists.

Sports Coverage and Analysis: CBS Sports excels in sports coverage and analysis. The website covers a wide range of sports, providing comprehensive coverage of major events, games, and tournaments. The analysis is insightful and offers a deeper understanding of the sports world.

Live Streaming and Video Highlights: CBS Sports provides live streaming of various sports events, allowing users to watch their favorite games in real-time. The video highlights section is also impressive, offering quick recaps and key moments from games.

Mobile App Experience: The CBS Sports mobile app offers a seamless experience for sports enthusiasts on the go. The app is well-designed, with a user-friendly interface and easy navigation. It provides live scores, news updates, and video highlights, making it a must-have for sports fans.

Fantasy Sports and Betting Options: CBS Sports offers a robust fantasy sports platform, allowing users to create and manage their fantasy teams. The website also provides betting options for those interested in sports gambling, with a variety of betting markets and odds available.

Community and User Engagement: CBS Sports has a thriving community of sports fans who actively engage with the website. The comment sections and forums allow users to discuss and share their opinions on various sports topics. The website also encourages user engagement through polls, quizzes, and interactive features.

Advertising and Pop-up Frequency: While CBS Sports does have advertising on its website, the frequency of pop-ups is relatively low. The ads are not overly intrusive and do not disrupt the user experience. Overall, the website maintains a good balance between content and advertisements.

Customer Support and Responsiveness: CBS Sports provides excellent customer support and is responsive to user inquiries. The website offers a comprehensive FAQ section and contact information for users to reach out for assistance. The support team is prompt in addressing any issues or concerns.

Pricing and Subscription Options: CBS Sports offers a mix of free and premium content. While some features are available to all users, certain premium content may require a subscription. The pricing options are reasonable, and the subscription provides access to exclusive content and features.

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