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CBS Sports / CBS Interactive Complaints Summary

0 Resolved
92 Unresolved
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2:41 pm EDT

CBS Sports / CBS Interactive tv access on directv

It has been more than a week since cbs stopped being available on direct tv. Apparently cbs wants us to buy into cbs all access for a fee, or miss all their shows. Due to my vision, I can't really watch tv on a tiny computer screen, so I am forced to miss all my favorite cbs shows.

Why is cbs refusing to be seen on direct tv? According to direct tv, it's because cbs has raised their rate, wanting to be paid more than any other network. They also say cbs refused the rate that direct tv offered.

When will this be resolved, and is direct tv going to be forced to charge us more, in order to keep one network happy?

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6:19 pm EDT

CBS Sports / CBS Interactive peter kostis needs to go

Peter Kostis has been around for years and instead of growing as a golf commentator he has been in a steady state of decline for at least six or seven years. How can you, Frank Chirkanian, watch your golf broadcasts and not call Kostis on the carpet for the litany of misinformation and mistakes he makes as a rule, not an exception. It would be different if you had no alternatives. Even if you cannot replace Kostis with your budget, either get a budget increase or give him his walking papers. Nothing personal, he is probably a nice guy and it can be hard to part with a long-time family member but why would you let yourself and your broadcast team be dragged down in the name of sentiment and loyalty? I'd itemize the blunders Kostis has made but then I'd have to send you an invoice for doing your job for you.

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6:21 pm EDT

CBS Sports / CBS Interactive ncaa mens tournament

How is it you have a panel of four African American announcers at half time of the Michigan State / Duke game and they cut over to the white guy who has a scripted joke about coaches telling him they will win the Tournament and hes says one must have lied to him... so the four African Americans have an intellectual conversation about the game then turn it over to a white guy and he comes off as stupid and out of touch about the game.. in my opinion this is racist! Reverse racism if that helps define it. Makes me sick to see this. If this situation was reversed it would have been all over the media as racist... CBS needs to understand this is offensive..

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9:29 pm EST
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CBS Sports / CBS Interactive the best dancer was voted off last night in which I disagree

My mother n laws funeral was today. She would always watch Dancing with the Stars and call my wife to discuss the show. Tonight we all sat down to watch the show in her honor. Imagine our horror when Juan Pablo was voted off with two perfect scores. Without a doubt the scoring should immediately change to 2/3rd's judges & 1/3 nation. Wow, I am embarrassed for your show & feel you may have lost your base viewers with stuff like this happening. Why have judges if stuff like this happens. Please reply. Very unhappy viewers! Len Lovel Tulsa

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Sherry Svoboda
, US
Nov 20, 2018 12:35 pm EST

Being an avid loyal watcher of Dancing with the stars I am totally shocked over the winner Bobby Bones and Sharna
who clearly did not deserve to win. All remaining couples except Bones deserved to win because of their excellent
dance skills. My jaw dropped when the winner was announced. Have I been a loyal fan in vane and the winner is
chosen because of popularity? I have suspected this for a long time but continued to watch until last night. As for
being so wronged and shocked I intend to forgo watching and voting in 2019 when season 28 begins. They have lost
my viewership.

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Jeanne Dimidio
, US
Nov 16, 2018 6:22 pm EST
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I cannot believe that Juan was booted off the show. What a disgrace. Obviously, the people who vote, don't vote for talent, they vote for their fans. Wake up, people, this is about talent, not popularity. I am so angry.

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5:46 pm EDT

CBS Sports / CBS Interactive gary danielson

I am a Tennessee fan and have been my whole life and I know we are in a rebuilding period but I am so sick of the announcers on CBS sports 3:30 game putting us down. Especially Gary Danielson, if you are going to let people be announcers they should have the decietcy to be neutral and not show disrespect for any 1 team. He continuously puts TN down especially when he is falling one of our games. You are need to reaccess your announcers because so TN folk are tired of being put down and we are on our way back up thanks to Coach Pruitt. There are other teams besides Alabama and your announcers need to realize that and be professional enough to show respect to both teams.
April Steele

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Big fan
, US
Sep 14, 2019 4:44 pm EDT
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Get rid of Gary Danielson! What in the world will it take to get rid of him? He is the most one sided announcer there ever was. I’m sick of him picking a team and cheering for them. Just put a survey out there and find out just how hated he is.

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Magman
, US
Nov 03, 2018 9:07 pm EDT
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Gary Danielson is the most negative pompous quasi announcer on earth. He takes all the fun out of the game.
Nothing is ever a good play..Its always a mistake someone made either by player or coach. Im an Alabama fan big time. He has always been this way, yet you guys keep wanting him to call the bigger games. He takes all the excitement out of the game. He keeps coaching instead of calling 'color'. That color is DARK and bitter.
Please listen to him or take listener survey. My guess is that NO ONE likes him.
Magman from KC

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4:14 pm EDT

CBS Sports / CBS Interactive cbs tv spirts re 9/30/18 ny giant game

This game has been advertised as starting on your network at 4:30. It finally came on at 5:05 and is halfway they the 2nd quarter! I called your NYC office and was told only NYC had a "pull out" so we got 3-4 other games including an OT game. This is totally unacceptable! I live in the Capital Region of NY and this is nonsense. I have CBS streaming and will be disconnecting it today because CBS obviously has no use for its customers! Sincerely Mrs Loretta Versaci, Clifton Park NY

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3:35 pm EDT
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CBS Sports / CBS Interactive cbs sports

I'm filing a complaint against commentator Tony Romo. He was IN Foxboro MASS as a commentator FOR The New England Patriots and through out the ENTIRE game he was rooting for the opposing team! That is EXCEEDINGLY FRUSTRATING to a Patriots fan because we are FORCED to listen to him upset because the opposing team is losing and he bad mouths THE PATRIOTS! IF your going to have a commentator commwnting FOR The Patriots then for God sakes let them be FOR the Patriots NOT the opposing team! Get rid of Romo commenting for THE PATRIOTS PLEASE!

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2:20 pm EDT
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CBS Sports / CBS Interactive draft kits

I have been in Cbs fantasy football league for 15 years now with multiple teams. This year they have not sent out the draft kits ordered months ago and I cannot get a reply on email nor when I tried the Cbs customer store #. I will not be paying 170$ per league next year any longer if this isn't resolved ASAP I'm now having to spend more outta pocket! I need my draft kits within 7 days or I will be cancelling further ties with Cbs sports fantasy football. They cost 45$ on amazon to replace and it's the only avenue I have at this time because no one is willing to correct the error on cbs side.

I have my confirmation #s 6222023 and 6222019 that we're purchased on may 3rd of 2018, I feel I should get a refund from this now that I have to pay for something I already paid for through your site.

If I can get a reply today or tomorrow and get these things overnighted it would be greatly appreciated

My email is [protected]@hotmail.com
And address is 271 Andrea ave linden mi 48451

I need 2 fantasy football draft kits sent to me preferably overnighted because they are needed in 7 days

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itch10251972
, US
Aug 27, 2018 7:21 am EDT
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Jwells04 -

We're having exact same problem - we renewed for $170 months ago and still waiting on the draft kit. Have you heard back from CBS on this?

itch10251972, CT

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9:48 pm EDT

CBS Sports / CBS Interactive commentators

Listening to the broadcast of the Kentucky versus Kansas State game. The commentators are clearly biased against Kentucky. I don't think the official Kansas State radio broadcast would be any more lopsided with Pro Kansas State comments. From bragging of Grant Hill on a cell phone text about how great Kansas state is to the multiple clips of Kansas State players parents in the stands.
If you want to have one sided commentators, at least have an alternative channel for those that don't want to hear their crap

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4:03 pm EST

CBS Sports / CBS Interactive golf

How many people have complained about Gary McCord? Time and again, he makes this great sport of golf unwatchable. Blubbering [censor]! I want to vomit every time he opens his mouth. So do the rest of the sportscasters...Flaldo, Dotty, Naztz. It's so obvious they can't stand him.

How can you possibly continue to renew his contract?

As much as I want to see the end of this tournament, I turn the channel now because of his insesent blathering.

Unwatchable.

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4:33 pm EST
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CBS Sports / CBS Interactive tv coverage of 11/25/17 iron bowl on cbs sports, specifically gary danielson's comments

esterday's Iron Bowl coverage with Gary Danielson was so critical of Auburn and coach "Gus Miles", that I had to spout off. The game held in Auburn, AL, on 11/25/2017, was SSSSSOOOOOO exciting that I don't remember all of the unprofessional comments made, but here are a few. Danielson called Auburn's coach "Coach Miles"...what? Danielson commented on the fact that Coach Kirby Smart reported so many complaints regarding Auburn's defense during the Georgia game. Whether or not plays from two weeks ago from the losing coach should not be brought up. Toward the end of the game when AL was desperate, Danielson commented "Coach Malzahn needs to call a time out! His defense is gassed!". Obviously not as Hurts was desperate and lost even more yardage. Then, he made a comment about what Coach M. had said after the GA "upset", that "we just beat the dog blank outta' them", alluding to MILLIONS that Coach had said"s[censor]" instead of "crap". I agree that the words are synonyms, but why bring it up? He has never been an impartial commentator and I HATE seeing Auburn on CBS SEC games. Todd Blackledge, and other ESPM commentators are so much more professional and UNBIASED.

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10:29 am EST
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CBS Sports / CBS Interactive gary danielson iron bowl coverage

Disclosing Kirby Smart's league complaints about AU holding was bush league. I mean really? A losing coach sent complaints? Have any of bama's opponents ever sent complaints?

Also, crapping all over an amazing victory with talk of Gus going to Arkansas showed some real, personal reluctance to acknowledge the win and give credit. Especially given you had zero knowledge of any such possibility.

Awful broadcast. If only I could get Bramblett's radio call synced with CBS video.

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3:36 pm EDT
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CBS Sports / CBS Interactive chargers on my tv.

The chargers "home" market don't care about them, why would you think ANYONE ELSE would. Piss on the chargers and urinate on CBS sports for attempting to shove them down my throat.
If KC @ Chargers is the best the NFL can provide you, take them to court for breach of contract, because a non competitive game in an apathetic market is business suicide. I hope you lose money on your NFL contract big picture, as well as this specific time slot.

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4:30 pm EDT
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CBS Sports / CBS Interactive biased coverage of americans on pga

Myself and several friends who watched golf are furious at the favouritism Americans receive on camera. Several times over the past year players who have higher scores or routine shots are bumping Canadian pro coverage even when Canadians have a better chance to win or are making better shots. I'm using the world golf bridge stone as an example. If you want to keep Canadian viewership your coverage better improve.
Your sincerely

Frustrated Canadian

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12:53 am EDT
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CBS Sports / CBS Interactive The Judges offensive comments

My husband and i have been a fan of dancing with the Stars since the get go. It is suppose to be a good, clean family show. However the judges comments last night were crude, hurtful and demeaning to the Stars. The Stars each year devote their precious time to the show. Time away from their families and careers. Insulting them will only lead to the demise of the show as no one will want to volunteer to dance in years to come. The comments in relation to Brynne's chest were very distasteful and went on way too long. Sonia was just as bad with her "speak before you think" comments and the judges cruelty was uncalled for. Brynne deserves an on air apology. It was the first night and my husband and i thought they all did a fantastic job under the pressure and all looked fantastic.

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Britain Pavlic
Chicago, US
Jan 08, 2024 3:26 am EST

Please remove Tony Roma as announcer. He talks way too much and makes watching football miserable. If I hear his voice I refuse to watch NFL football. Please remove him from at least key games so people can enjoy football again. Please! 12/31 Kansas City game.

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Scott Dalton
, US
Dec 02, 2023 12:31 pm EST

Come on CBS

Tony Romo twice in the same week.

Thanks for ruining my holiday.

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Michael Boyles
, US
Dec 02, 2023 3:55 pm EST
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ROMO SUCKS YOU GUYS! You are not as good as Sunday night you would be cause SNF has Chris who is annoying as hell

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Keith Marsland
, US
Nov 25, 2023 8:12 pm EST
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Tony Romo was a pretty decent NFL QB, but serving in his capacity as the color commentator for CBS’s NFL game coverage was a mistake. He is irritating and annoying in every respect. I could and would say more, but I realize these complaints fall on deaf ears, if they’re even read.

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C jonesey
, US
Nov 26, 2023 3:12 am EST

Tony romo does not shut up. He doesn’t give stats about the game he’s supposed to be announcing . The Buffalo bills jets game had a quarterback change and two downs later he announced the change. He talks incessantly about nothing to do with the game. Please do not have him announce any more Nills games!

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Replace Romo
, US
Sep 23, 2023 3:34 am EDT
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I can't stand listening to him as a commentator. Please replace him.

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Dockboy10
Cartersville, US
Sep 24, 2023 1:54 am EDT
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Rejecting a Super Bowl commercial that extols patriotism made by Nine Line Apparel really shows how woke CBS has become. I will be skipping all future shows on CBS and your affiliated networks. Your un-American stance will no long be tolerated in my home. Time for CBS to join Bud-Light...Go Woke- Go Broke!

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Jim Haderer
, US
Apr 11, 2023 2:34 pm EDT
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The sound mix for this game is horrendous. I cannot hear the announcers. All I hear is the crowd background noise.

Please change the sound mix

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WeinbigD
Dallas, US
Feb 04, 2023 11:30 pm EST
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Please tell him to stop his constant yelling. He is now officially annoying to the point we mute him almost every time. He has seemingly gotten progressively worse over time. He has become almost unbearable to listen to.

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Rich Vanni
Weed, US
Feb 04, 2023 7:18 pm EST

Can not hear announcers as background noise is turned up so high that audio dialogue is barely audible!

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11:17 am EDT

CBS Sports / CBS Interactive stay away

I have made several attempts to contact CBSports to let them try to resolve my complaint of non-payment for my winning the Basketball Fanasty League. CBSports does not seem interested in even returning my e-mails for request for payment, it leaves me with no other options but to complain publicly. Furthermore, I have filled out all documentation that is required by CBSports including getting my documentation notarized and I still get no response from CBSports.

So, if you're a fanasty junkie like myself I recommend using Fanball who has a much better record in paying their subscribers on a timely basics.

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akiji
, US
Oct 14, 2018 11:01 pm EDT

I tried to cancel my subscription. The cancel my subscription link doesn't work. I tried all available browsers, the link still doesn't work. I tried different computers, even my cell phone browsers, the link doesn't work.

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Pamela Griffin-Armstead
, US
Sep 06, 2018 3:30 am EDT

Who is the dummy that decided to switch the Eagles-Denver game for Baltimore-Tennessee? I live in Virginia but originally from Philadelphia.When I can see my Eagles play it is truly a great day.I don't care if they are winning, I WANT TO SEE THE ENTIRE GAME!

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Dr. Herb
, US
Sep 06, 2018 3:42 am EDT
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Last Sunday afternoon, my family and friends were enjoying the Denver Philadelphia NFL football game, when CBS seemingly randomly switched to a meaningless game. It appears that someone at CBS does not understand the NFC East fan base. We were extremely disappointed with the decision that CBS made.

CBS Sports / CBS Interactive Customer Reviews Overview

CBS Sports, a division of CBS Interactive, offers comprehensive coverage of various sports leagues, including the NFL, NBA, MLB, and NCAA. It provides live scores, in-depth analysis, and breaking news. Users can stream live events and access on-demand content through its website and mobile app. CBS Sports also features fantasy sports leagues and betting information. The platform caters to sports enthusiasts seeking up-to-date information and live sports entertainment.

CBS Sports / CBS Interactive In-depth Review

Website Design and User Interface: The website design of CBS Sports is clean and user-friendly. The interface is intuitive, making it easy to navigate and find the desired information. The layout is well-organized, allowing users to quickly access different sections of the site.

Content Quality and Variety: CBS Sports offers high-quality content with a wide variety of sports coverage. From major leagues like NFL, NBA, MLB, and NHL to college sports, the website provides in-depth analysis, news, and updates. The content is well-researched and written by knowledgeable sports journalists.

Sports Coverage and Analysis: CBS Sports excels in sports coverage and analysis. The website covers a wide range of sports, providing comprehensive coverage of major events, games, and tournaments. The analysis is insightful and offers a deeper understanding of the sports world.

Live Streaming and Video Highlights: CBS Sports provides live streaming of various sports events, allowing users to watch their favorite games in real-time. The video highlights section is also impressive, offering quick recaps and key moments from games.

Mobile App Experience: The CBS Sports mobile app offers a seamless experience for sports enthusiasts on the go. The app is well-designed, with a user-friendly interface and easy navigation. It provides live scores, news updates, and video highlights, making it a must-have for sports fans.

Fantasy Sports and Betting Options: CBS Sports offers a robust fantasy sports platform, allowing users to create and manage their fantasy teams. The website also provides betting options for those interested in sports gambling, with a variety of betting markets and odds available.

Community and User Engagement: CBS Sports has a thriving community of sports fans who actively engage with the website. The comment sections and forums allow users to discuss and share their opinions on various sports topics. The website also encourages user engagement through polls, quizzes, and interactive features.

Advertising and Pop-up Frequency: While CBS Sports does have advertising on its website, the frequency of pop-ups is relatively low. The ads are not overly intrusive and do not disrupt the user experience. Overall, the website maintains a good balance between content and advertisements.

Customer Support and Responsiveness: CBS Sports provides excellent customer support and is responsive to user inquiries. The website offers a comprehensive FAQ section and contact information for users to reach out for assistance. The support team is prompt in addressing any issues or concerns.

Pricing and Subscription Options: CBS Sports offers a mix of free and premium content. While some features are available to all users, certain premium content may require a subscription. The pricing options are reasonable, and the subscription provides access to exclusive content and features.

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