Menu
Credit Bureau Collection Services [CBCS]
Credit Bureau Collection Services [CBCS] Customer Service Phone, Email, Contacts

Credit Bureau Collection Services [CBCS]
reviews & complaints

www.cbcsnational.com
www.cbcsnational.com

Learn how the rating is calculated

3.2 16 Reviews

Credit Bureau Collection Services [CBCS] Complaints Summary

9 Resolved
7 Unresolved
Our verdict: While Credit Bureau Collection Services [CBCS] has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Credit Bureau Collection Services [CBCS] has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Credit Bureau Collection Services [CBCS]. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Credit Bureau Collection Services [CBCS] reviews & complaints 16

Sort by:

Newest Credit Bureau Collection Services [CBCS] reviews & complaints

ComplaintsBoard
L
8:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Credit Bureau Collection Services [CBCS] Credit Bureau Report Error

Hello

My name is Lorna Deygoo and I had my credit bureau report done for a financial application.

The report is showing a reliance debt that was sent to a collections agency. I have never had any accounts with Reliance for any products. Please provide all relevant information pertaining any agreement you believe I have. I have attached snippet of the credit report.

I contacted Reliance Customer Service and the were not able to provide me with any information. I can be reached at this email or by phone at [protected].

I would appreciate your assistance in this matter.

Desired outcome: To have the error corrected and removed from my credit bureau.

Read full review of Credit Bureau Collection Services [CBCS]
View 0 more photos
Hide full review
ComplaintsBoard
J
2:09 pm EST

Credit Bureau Collection Services [CBCS] christ hospital, incontinence test, january 3, 2017-deductible and charge amount

Christ Hospital scheduled an incontenence test Jan 3, 2017 advising patient did not have coverage insurance and charged in excess of $5000 for this test through Dr. Shau. Charges were considered under Aetna and everything paid except deductible of $1500. Yet, CBCS is attempting to collect $1576.82 (excess of deductible). Patient was billed varied amount by Christ Hospital ranging from $5000.00; $3, 800, $1840.00 to $1576.82. Because of the inconsistencies in billing and because other services were added to this deductible, it is apparent Christ Hospital is not posting payments correctly, consistentlyr in proper order. All other services have been reconciled, yet Christ continues to bill for over deductible amount $1500 to tune of $1576.82 acknowledging that $305 was received by Christ from patient. Patient asked for review of charges (not provided) based in inconsistencies in billing and misinformation about no insurance coverage beginning 2017. Patients with no insurance receive greater cost services than those with coverage. At one time CBCS alleged compromise offer to pay $1276 which is actual amount owed considered $305 in payments if in fact the original charges are correct based on knowledge of no insurance and not overstated charges based on no insurance. Services should not have been provided if patient did not have coverage. Provider and Attending Physician should suffer fine of $500 for scheduling non-approved services. All odd outstanding amounts owed by patient Juanita B. Thomas for year beginning January 2017 have been satisfied to other providers other than Christ Hospital, Robinson, Mercy Health, Tara J. Adhikari have been paid and should not be added to this deductible of $1500. Patient still feels 'pee test' was overcharged and similar services should have been researched by other providers before Dr. Shau ordered such an expensive tests.

Read full review of Credit Bureau Collection Services [CBCS]
Hide full review
ComplaintsBoard
G
1:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Credit Bureau Collection Services [CBCS] I am complaining about service

I've been called numerous times stating my account was in arrears by your legal team ... I was told in November 2017 that when my account is settled in will receive a certificate to indicate so ... I am still waiting, this would be my 5th email requesting this to be sorted as it is affecting my credit score stating I'm in arrears for 8 months with you...

Have this sorted out asap
[protected]

Read full review of Credit Bureau Collection Services [CBCS]
Hide full review

Is Credit Bureau Collection Services [CBCS] legit?

Our verdict: Credit Bureau Collection Services [CBCS] has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Credit Bureau Collection Services [CBCS]'s position as a benchmark of trust and quality within its industry. Users and clients of Credit Bureau Collection Services [CBCS] can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Credit Bureau Collection Services [CBCS] earns 100% level of Trustworthiness

Perfect Trust Endorsement: Credit Bureau Collection Services [CBCS] achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Credit Bureau Collection Services [CBCS]. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cbcsnational.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cbcsnational.com you are considering visiting, which is associated with Credit Bureau Collection Services [CBCS], is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Cbcsnational.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Credit Bureau Collection Services [CBCS].

However ComplaintsBoard has detected that:

  • Cbcsnational.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cbcsnational.com may offer a niche product or service that is only of interest to a smaller audience.
  • Credit Bureau Collection Services [CBCS] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
8:41 am EST

Credit Bureau Collection Services [CBCS] debt from hospital. I do not owe

Letter was stating I owed 88.34 for a hospital service on 6/25/2015. I paid the balance. I do not owe this amount. I called the hospital. They stated there was no balance due, it was paid in full for that date of service. The hospital service was for surgery on my knee. I had to pay $345.00 out of pocket before the operation could be done. This was my portion of the bill that insurance would not pay. So how could I still owe $88.34

Read full review of Credit Bureau Collection Services [CBCS] and 1 comment
Hide full review
1 comment
Add a comment
S
S
Shirley A. Temple
, US
May 02, 2018 12:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm having the same problem with a hospital bill. Being billed for hospital debt I do not owe. I was approved for one day of Inpatient care by my insurance company. After eight months the hospital changed to outpatient and now say I owe the $75.. My copay was $250, which I paid. They are claiming I owe the extra $75 because the copay for outpatient was $325.00. This was turned over to a collection agency CBCS in Columbus, Ohio. I am appealing this amount since I have a statement of proof that I was approved as being an Inpatient for one day. Why should I be responsible for this amount when I was approved for Inpatient care at time of discharge from hospital?
Shirley Temple, 17935 W. Deneen Way, Surprise, Arizona A/C [protected]-416 Abrazo Arrowhead Hospital, Peoria, Arizond.

ComplaintsBoard
R
10:57 am EDT

Credit Bureau Collection Services [CBCS] fraud

Received a letter dated August 21, 2015, sayiing I owed $26.84 for an old Baltimore Gas and Electric bill. Logged on to pay at cbcspayments.com and after typing in the access code, the next thing that was asked of me was my entire social security number. I then googled CBCS and saw that they are a scam.

Read full review of Credit Bureau Collection Services [CBCS] and 5 comments
Hide full review
5 comments
Add a comment
P
P
PlbmMjcd
, US
Jan 25, 2019 6:27 pm EST

Llegué acá en el 2016 tuve un problema de salud el cual lo pagó el medicare pues tenía ese seguro por ser cubano pies secos establecí un crédito y ahora 2019 dicen que debo casi 5000 $ haré una demanda porque es ilógico traté de entrar a la página que dice la carta y me devuelven la llamada en inglés para enredar al consumidor es una estafa y con ese dinero contrato abogados pero no pueden afectar un crédito para ganancias de ellos

M
M
Molly Judge
, US
Sep 04, 2017 2:57 pm EDT

I have good credit and pay my bills. They demanded payment in full on a bill that I have never seen before. This demand comes after very serious illness and extend hospital and at home care. I really am frustrated by the lack of information and the demand for money without proof.

M
M
Molly Judge
, US
Sep 04, 2017 2:54 pm EDT

They demand payment in full. This was the first time I had even seen or heard about this bill. I just don't trust them.

T
T
Tmcd
, US
Apr 25, 2016 12:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am tired of them sending me the bills saying I owe 175.00 there is no way I owe anything to this crap and don't even know who in the world is this program I want them stop sending me bills

J
J
Judith ribic
, US
Feb 06, 2016 5:08 pm EST

This company sent us a bill. I called and set up a payment plan. Every month I would make a payment on line. I made one in January. I checked my bank account and this company had the audacity to take a payment out of my account WITHOUT MY PERMISSION. If necessary I will change my account. The nerve of this company.

ComplaintsBoard
A
7:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] debt collection

I alfredia started reciving, collection letters from CBCS around the end of 2011, stating i own AT&T $3537.04. i asume it is for a cell phone i never applyed for. I am currently using a Metro PCS, thats been in use for the last five years. i have no plans, or had any plans to pay for a contract phone. To me the only way this could have happen is apone moving, mail with information could have been tampered with.

Read full review of Credit Bureau Collection Services [CBCS]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
2:33 pm EDT

Credit Bureau Collection Services [CBCS] illegally taking money from my account

CBCS illegally took a total of $358.92 electronically from my account on 2/17/2011. How they got my account number is beyond me. I called numerous number trying to contact the company and failed with everyone. I did some research online and found out that CBCS works for Verizon. I called Verizon and got their number. They asked me for an account number... I don't have one.

They had no way of pulling up any information about me. They were extremely rude to me. Trent the first guy would not even transfer me to a supervisor so that I could get more information about this EFT. After threatening with a lawyer I finally was transferred to Maria who was yelling at me to fax my banking statements and my voided checks to them. She also told me that there were pages of people with the same name as me and they probably had charged my account for someone else's debt. I have a hold on my account and my bank is holding all money coming in or going out. I am getting married in 8 weeks and am now out almost $400.

Looking back at my bank statements this is not the first time they have done an EFT on my account. They total $1789.59. They didn't have permission for a single penny.

My next step is to lawyer up and handle this in court.

Read full review of Credit Bureau Collection Services [CBCS]
Hide full review
ComplaintsBoard
B
1:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Credit Bureau Collection Services [CBCS] fraudulent collection notices

They sent me collection notice and called me about owing 1300.00 to an old Verizon account from over 12 years ago which I never had. I called Verizon to check and they said that there was no such account of mine from that time. In PA where I live the statute of limitations for bills like these to collect is 4 years.

http://www.fair-debt-collection.com/SOL-by-State.html#39

This company has been doing this to others it appears. I am going to report them to both the PA and Ohio AG office. The address they listed on their letter they sent me is

Read full review of Credit Bureau Collection Services [CBCS] and 2 comments
Hide full review
2 comments
Add a comment
A
A
Angry D
, US
May 15, 2011 9:22 am EDT

I get a call at least 10 times a day. It is always to a different name. I plead every single time that it's the wrong number and every single time they courteously apologize give me their name and promise me it will never happen again. Invariably within the hour I get one or more calls.

Is their a way I can sue these ###? Can anybody help me? Lawyers, brain surgeons( I am going insane)

The calls always go ...hi this is Erica if this is ...

Also I tried talking to couple of supervisors - courteous but to no avail.

F
F
Fr. Allen
Winnemucca, US
Sep 18, 2009 5:18 pm EDT

RECEIVED 3 CALLS FROM THIS NUMBER IN AN HOUR. It is a computer generated call. It said to wait, an agent will be with me shortly as all other agents are currently busy. I do not wait for someone who calls me. I only wait if I make the call. Is this type of calling legal? I am on the do not call list. What can be done to stop these types of calls?
I have traced the number [protected] back to this company. I guess I'll have to check my credit report and see if they entered anything on it.

Fr. Allen

ComplaintsBoard
A
11:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] illegal attempt to collect a debt

This company sent me a collection letter for a debt that has been DISCHARGED in a Chapter 7 bankruptcy. This has been going on for 3 year despite sending validation letters and cease and desist requests. They are reporting this collection on my CR, as both in collections and Discharged which is seriously hurting my credit rating

Read full review of Credit Bureau Collection Services [CBCS]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
1:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] repeated phone calls

I continue to get phone calls from this collection agency even though when I was finally able to talk with a person I told him there was no one by the name they were asking for at my address, nor had there ever been. I asked them to stop calling me. The next call I got from them was very nasty telling me the calls would continue until I responded and talked to them about the debt I owe and there was nothing I could do about it. Call was very threatening.

I've never been behind in a payment of any kind to any person so these nasty calls upset me.

I might add I am 74 and don't need to be harrassed by CBCS. Latest call today was from a James at [protected]

Read full review of Credit Bureau Collection Services [CBCS] and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Cheryl
Vevay, US
May 31, 2009 8:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My mother had a similar problem with the exact same company, they were calling her for my brother. My brother had just got his phone and even though my mother had it programmed into the phone she can't remember it, the phone is a cheap one, you cannot check the calls recieved or saved numbers while you are using the phone. When my mother told the woman that it wasn't my brothers # and to please stop calling the woman said "We will call you as much as we want, you can't stop us." Then she got a call from James and when she said that that wasn't my brothers # he asked her for the number and she said that she wasn't sure what it was because it was programed into the phone and she couldn't check it and he told her "If you don't know your sons phone number then you must not love him" these people need to be stopped.

ComplaintsBoard
E
3:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] fraud and harassment

I get frequent calls on my cell phone and home phone from "Bob Jones" of CBCS. I had a small (less than $100) debt for medical services that apparently got sold to this company. Long story related to moving and mail being sent to the wrong places. Anyway, I paid it in full shortly after I learned that it had been sold. Yet they (CBCS) still call, and call, and call.

I don't know what they think they're going to get out of me. Even if I DID still owe the money, I'd pay it directly to the medical practitioner because I will NEVER give any money to a collections agency, on principle. CBCS, I hope you enjoy wasting your time and resources calling me ten times a week... you'll never get anything other than hung up on. *click*

Read full review of Credit Bureau Collection Services [CBCS]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
8:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] terrible company

From what I've read, many others have received a phone call similar to the one I just received. Not only was the woman ignorant, but she couldn't even get the information correct! She said she was trying to collect on a PECO bill from Nov 2005 for an address where I had moved away from in Aug 2005. Then she would switch the year to 2004 (if I hadn't paid a bill in 2004, there's no way PECO would've continued to provide service to me through August '05). I still don't know to which year she was actually trying to refer!

Then she said I need 3 pieces of mail from [protected]) - sure, I keep mail laying around for years, 2 copies of personal ID with my picture & my social security number. Are they nuts? Sure, let me just throw all of that personal information in the mail right now for you! I don't think so. She said I have 45 days to take care of this. And I'm just hearing about this now, in Feb '09? Something just doesn't sound right. She also said I needed a police report if I'm saying that I didn't live there.

This is crazy, but I don't know which course of action to take - certainly don't want my credit to be affected, but are these calls even legitimate? What is everyone else doing? Help, please!

Read full review of Credit Bureau Collection Services [CBCS]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
6:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] fraudulent activity

I have no idea who CBCS corporate is...but I have received bills from them for quite a long time. I of course chuck them in the shredder as there is no identification with them. No explanation of whom or what their bills are related to. I too have received numerous phone calls as well as messages left on my machine from 'Steve' and 'Chad'.

The worst message I received was coming home to find a note on my door from our next door neighbor which read... my name and my husband's name...Steve has been trying to contact you...it is important that you call and then the note had the ph. number. which of course was toll-free.

I called the number...asked for the name and was told he is not in. I was asked my ph. number - I would not give it and followed by saying you obviously already have it.

I then said to give 'steve' a message for me. Told them that I did not know if they are an actual collection company for a debt owed by me to anyone else, but that I was certain their practice of looking up people's neighbors and calling them to leave notes was illegal and that I would consider any further contact from them be it through neighbors, family, friends - to be harassment and would take any steps available to me to get them in court. While telling the person this, he was shouting to me that what they did is perfectly legal and then began demanding to know if I screen my calls as well as cussing at me. The only thing I responded to was when I said yes indeed I screen my calls because of bogus thieves like you.

This month I get a bank statement. There is a charge off of my account to ----CBCS. What do you make of that! How did that happen. I am stuck on what to do.

Read full review of Credit Bureau Collection Services [CBCS]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
11:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] unauthorized charges

CBCS attempting to collect debt for Alltel Communications, however, cannot produce evidence that I owe the money. Contacted Alltel and verified debt was sold to CBCS. However, Alltel cannot provide proof that I owe the money either. This harassment has been going on for 4 years. Has negatively affected my credit score (784 to 654). I did get the credit report corrected after several months. I believe this is a scam for the following reasons. Collection agency contacts me I dispute the debt and ask for proof of debt. Never hear from that collection agency again. However, a few months later a different collection agency contacts me. I have reported this to the Attorney General and Better Business Bureau of Ohio. Next step is to file complaint with Florida my home state.

Read full review of Credit Bureau Collection Services [CBCS]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
V
6:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] fraud and cheating

These guys have been calling me for a month, out of the blue demanding payment for a Bell South account. I did have one on my credit report years ago and paid it off, and still have the letter to prove it. It was held by an entirely different agency at that time, and I can't imagine why BEll South would be forwarding it to them for collections again.

I didn't ask any details because I thought I knew what account they were referring to and I said that it was paid off. They asked me to produce a cashed check from way back, or pay them within 45 days. I take my credit very seriously. I have no way of knowing if they are legit, but there are a lot of accusations on the web, that's for sure. I will mail them a copy of the letter, it has no personal info on it.

Read full review of Credit Bureau Collection Services [CBCS] and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
J
J
joe 1212
, US
Mar 16, 2010 9:41 am EDT

CBCS corporate phone number [protected]

E
E
Eve383
Indianapolis, US
Mar 05, 2009 11:01 am EST

I owed Bellsouth YEARS AGO something like $500. CBCS continued to send letters, no calls. The most recent cut the payment in half. I gave in and wrote them a check. After doing some research and pulling my credit report, I fined that I do not owe anything like what they were saying. I tried to stop the check but they got their money anyway. Come to find out they illegally collect debt that is over 7 years old! They buy old debt and make profit IF they collect. I explained all this to my bank and even though we closed that account and went through tons of trouble - THEY GOT THE MONEY! Now I can't do anything about it because they have my check! I'm so angry!

ComplaintsBoard
V
3:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Credit Bureau Collection Services [CBCS] terrible scam

I received a letter stating I owed $81.99 for a bill from 1997 from AT&T broadband. They were willing to settle for $41.00. Imagine my surprise! All of our bills have always been under my husbands name. I did some research and found this site. I am glad I did. I wrote CBCS a letter telling them this was fraud at my expense, and would not tolerate it. I told them to cease and desist their criminal harassment, and if they did not I would contact the Attorney General. I sent the letter today by certified mail, so we will see what happens. I feel that a class action civil suit is in order!

Read full review of Credit Bureau Collection Services [CBCS] and 19 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
19 comments
Add a comment
V
V
Vernon Van heerden
, US
Feb 12, 2020 9:14 am EST

Hi, I have been trying to get a credit profile since late november 2019, I keep calling the company, emailing the organization, I have send my details and documents to the agency, what else must I do to get a credit profile?

J
J
Jana McCutchan
, US
May 02, 2019 3:02 am EDT

My bill was paid by my insurance company and now I am getting harassing phone calls and letters in the mail to pay this bill. Apparently this CBCS has a history of fraudulent activity. I will not be paying this bill. I have contacted my insurance company and my doctor and it appears this amount has already been taken care of #[protected]

J
J
Jana McCutchan
, US
May 01, 2019 12:36 pm EDT

My bill was paid by my insurance company and now I am getting harassing phone calls and letters in the mail to pay this bill. Apparently this CBCS has a history of fraudulent activity. I will not be paying this bill. I have contacted my insurance company and my doctor and it appears this amount has already been taken care of #[protected]

C
C
Carolryann
, US
Jan 05, 2019 1:11 pm EST

I received mail from this company trying to collect on zombie debt long fallen off my credit report, now they're calling my husband.

M
M
marlunatic
, US
Nov 12, 2015 7:23 pm EST

My hospital bill was $1000.00 and being on a fixed income I agreed to pay $10.00 per month. Now I am getting a bill for over $2, 000.00 with a different account number, company name, and same basic billing address. First it was Mich Healthcare Collections Inc, now it's CBCS. The phone rep said it's the same business, different name, different phone# but with a different account for the same bill! WTF? Does anyone think I'm not pissed? BTW, I am a senior (68yrs) and I feel that might be the basis of their thinking they can pull this off.

L
L
L. Cruz
San Ramon, US
Sep 08, 2009 11:52 am EDT

Sent me (86 year old) a bill to settle on a capital one account. I never had a captial one account and I don't owe any money. When I called them the telephone number was disconnected. I found another number on the internet and they wouldn't tell me anything. I don't know who to complane to?

K
K
ksmcquain
Cambridge, US
Jan 10, 2014 4:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I received a phone call from CBCS this morning, which I am extremely suspicious of. I was asked to verify my home address and employer, but the information they asked me to verify was incorrect. I have not lived at the address or worked for the employer that they have on record for almost 10 years. They said that I owe $180 to a doctor that I have never heard of, for services I supposedly received in September 2012, and that the claim had been denied by my insurance company. I did not have insurance in 2012, and I have never had insurance through the company that supposedly denied the claim. The representative asked that I pay the bill by credit card over the phone, which I refused to do. I did give my current address so that CBCS can send me an itemized bill. I suppose I will have to get a copy of my credit report and spend time (and possibly money) that I don't have to resolve this.

I
I
Invapd
Bainbridge, US
Dec 25, 2012 8:06 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just received a bill dated 12/20/2012 for two separate charges of $16.85 from Date of Service 8/23/12. I am very ANAL and keep all my Insurance Companies Explanation of Benefits. Low and behold I OWE NOTHING! A total scam. On your Explanation of Benefits at the bottom of the last page you can find a Claims Fraud Number to report issues like this. Excellus Blue Cross Blue Shield Number is [protected]. I will be calling them tomorrow. Please also be advised that Companies will try and bill you for the amount of money they are suppose to write off, which is illegal and a violation of their contract with the Insurance Company. My Sister is a Medical Officer Manager for over 18 years. This is NOT legal, however most people do not keep the proper paperwork!
Hope this help, Allen in NY

H
H
hateCBCS
Yellow Springs, US
Oct 12, 2010 12:03 am EDT

These "people" are the rudest A-Holes in the business. I used to work there and they are abusive to the employees too. especially the MGR who hits on the female subordinates. What a disgrace!

Karen

G
G
guest6983
Shelton, US
Jul 15, 2010 1:10 pm EDT

I got a collections notice for these guys earlyer, i sent them a letter stateing provide me proof of the bill and stop contacting me by phone, under the faire collections act, ever since i sent the letter haven't heard from them BE carefull becasue i sent the letter 3 months ago haven't heard anything since, and BE carefull scammers get personal info easy on the web or your trash can, make sure you get anti malware software like malwarebytes, and a good antvirus software even your e-mail account can get spoofed, (steal your e-mial or screen name on aol or hot mail)

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Credit Bureau Collection Services [CBCS] contacts

Phone number

+1 (855) 202-0113

Website

www.cbcsnational.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Credit Bureau Collection Services [CBCS]?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Credit Bureau Collection Services [CBCS] Customer Service. Initial Credit Bureau Collection Services [CBCS] complaints should be directed to their team directly. You can find contact details for Credit Bureau Collection Services [CBCS] above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Credit Bureau Collection Services [CBCS]. Discuss the issues you have had with Credit Bureau Collection Services [CBCS] and work with their customer service team to find a resolution.