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Cash Crusaders
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Cash Crusaders complaints 341

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10:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cash Crusaders sold my laptop!

i went to cash crusaders on the 27th july 2010 and made a buy back with my notebook that had a market value of R9500.00, i took R1300.00 from the which i was to return as R1500.00. i went there two days after the expiry date and i was told it was already sold without running a query on the system. they judt pushed my money back to me and i could not even speak to the manager. i lost data worth R250 000.00 on that notebook. i could not collect the unit on the exact expiray date as i woke 45km away from their business meaning i cannot get to them during the week on weekends. first thing saturday morning i went there and was told sorry its sold.
funny how fast they sold it within a day and their branch in Northmead square did the same thing, the agent told me on the sport that he will buy it if i was late for the payment, so i fetched it very early before the expiry date.

i will make sure that they get the same unit as mine as it is very scares from HP. this is pure fraud...

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Jabulani Mthombeni
, US
Mar 23, 2024 10:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

not happy with the sevice i got from welocome in pretoria north branch

did not assist me when i brought back a laptop with speakers that are not working it was exactky the senth day

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Desiree Le Roux
, US
Dec 18, 2023 12:44 pm EST
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Manager at steeledale store (jaco) doesn't know customer service , He needs to go get Training. Idiot

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Portia Pheladi
, US
Dec 03, 2023 5:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

My husband and i bought a 50" Dixon TV at cash crusaders at pretoria west february ..its been giving us problems since ,it switches on and off on and off all the time .We no longer watch Tv because of this problem,We even tried to check the settings but the problem still persist .

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Lucky Chabalala
, US
Nov 13, 2023 2:00 am EST
Verified customer This comment was posted by a verified customer. Learn more

Poor customer service 10 days ago I bought a broken computer and I still don't have my money or another one

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Gift92
Nigel, ZA
Sep 23, 2023 2:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a wireless keyboard and mouse around August and last week and this week cash crusaders has been deducting money on my account without my permission

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Aden Veldsman
Cape Town, ZA
Aug 24, 2023 2:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I made a back loan on 23 May 2023, using various assets at the Rosmead Ave Kenilworth CT shop.

Each loan allows for multiple extensions which I did using my ID number with the staff on duty.

Needless to say, two of my items were sold with no warning sms and contract not flagged when I went to extend loans. System is flawed for sure.

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MelissaAJ
Johannesburg, ZA
Aug 15, 2023 12:46 am EDT

My ps4 was opened and my power cable was changed.

I pawned it and when I went to take it out I noticed a screw missing. By the time I reached home my ps4 would not do anything after pressing the ps4 button - the whole hard drive is crashed .

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Kwabbie47
Kimberly, ZA
Jul 01, 2023 9:53 pm EDT

The 1st of June,I went to cash crusaders in need of a phone..I saw a Samsung s21 Plus on display and I was interested,so I bought the device...after using it 4 like 3 weeks I then realized 1 camera lens is old and it's not actually a Samsung s21 plus with 256Gb but the normal S21

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Thomas Jacobs
, US
Jun 04, 2023 11:27 pm EDT
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Hi put my xbox one buy back with one of my games with wen I came to fact it my game is gone wen I fone and ask them about my game that is not with it they say they that persone who's name is rameez that dont work there anymore and that they didn't capture is now my problem what [censored] is this

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Wayne Grobler
, US
Apr 23, 2023 3:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a fridge from the secunda store and it started to trip the power, a technician came out and removed the water dispenser, needles to say I'm still waiting for the replacement part. Now the fridge won't switch on. I need this problem solved ASAP

About Cash Crusaders

Screenshot Cash Crusaders
Cash Crusaders is Southern Africa's largest secondhand retailer with 207 stores nationwide.

Overview of Cash Crusaders complaint handling

Cash Crusaders reviews first appeared on Complaints Board on Aug 30, 2010. The latest review Laptop was posted on Apr 10, 2024. The latest complaint Warrantee was resolved on Feb 06, 2019. Cash Crusaders has an average consumer rating of 1 stars from 343 reviews. Cash Crusaders has resolved 2 complaints.
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  1. Cash Crusaders contacts

  2. Cash Crusaders phone numbers
    +27 217 879 800
    +27 217 879 800
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    Western Cape (Head Office
    +27 413 977 100
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    Port Elizabeth
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    9%
    Confidence score
    Durban
    +27 112 440 600
    +27 112 440 600
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    Gauteng & Franchise Inquiries
    More phone numbers
  3. Cash Crusaders emails
  4. Cash Crusaders address
    № 1 Lakeside Place Capricorn Business Park Prince George Drive, Muizenberg, 7945, South Africa
  5. Cash Crusaders social media
Cash Crusaders Category
Cash Crusaders is related to the Mobile and Cell Phones category.

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