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Cascade Receivables Management
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3.0 2 Reviews

How responsive is Cascade Receivables Management's customer service?

1 Resolved
1 Unresolved
Somewhere halfway 🌗
Cascade Receivables Management definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Cascade Receivables Management needed to resolve them.
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Cascade Receivables Management reviews and complaints 2

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6:38 pm EDT

Cascade Receivables Management fake debt call

Received unsolicited call for fake debt asking for ssn. Employee stated that they could not access account without social yet, noted account to Put number on do not call list. The employees just use Any thing to try to get your ssn. will send debt confirmation request letter. Any additional calls will be recorded and submitted to bbb. Never pay a debt without it.

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7:41 am EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cascade Receivables Management Collection Tactics

I received a collection letter from Oxford Law, LLC, for their client Cascade Receivables Management, LLC. This law firm is demanding that I pay the balance of the listed 'debt' in full because "I've had ample time to pay"... This was the first contact from either Cascade Receivables Management, LLC, or Oxford Law, LLC, as illustrated by the 30-day validation notice on the letter that is required on the initial collection letter, per the FDCPA. The 'debt' listed as, originally, a Bank Of America account (type of account not stated), along with the original BOA account number...I've never had an account with BOA, A fact I verified by simply using the 'BOA Account Number" provided.

The FDCPA is interpreted using the 'least sophisticated consumer' standard of reasoning, when it comes to what is considered a violation of the FDCPA. The letter I received, on the law firms letterhead, demanding payment in full, looks, to the unsophisticated consumer, like (A) the debt is valid, and (B) the agency listed has a legal right to demand payment from them, and (C) they are about to be sued if they don't pay up! Devious ploy to bilk an unsuspecting person to pay a debt they may not actually owe? You decide...

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Update by Always be alert
Feb 22, 2013 7:35 am EST

UPDATE: I responded to the collection letter with a validation request. Since I know the debt isn't legitimate, I requested two pieces of information that I know doesn't exist. I requested proof that the 'debt' was valid, and proof that Cascade Receivables Management, LLC has legal standing to demand a penny from me. Within a few days, I received a letter from Oxford Law, LLC stating that they deleted the account from their records. Know your rights, and you can beat dishonest ### debt collectors!

Resolved

In this case, the 'debt' wasn't real, so, I asked for two pieces of information I knew wasn't available: 1. Proof that the 'debt' is real. 2. Proof that Cascade Receivables Management, LLC has legal standing to demand a penny from me. Do NOT sign the letter*, type it. Keep a copy for your self, and send the request certified mail with return receipt requested. That way you have proof that they received the request. Without the above information, there is no case. They know that, and when you ask them to provide it, it tells them that YOU know it too. When they don't have the proof, they will slink away, which is what they did here. Note: When dealing with a debt buyer, if you recognize the debt or not, do the following, in order, upon first contact by the debt buyer: 1. send a letter stating that they are not allowed to contact your by any other means other than the U.S. postal service. Provide your physical mailing address. Do not sign the letter* Send the letter certified with return receipt. 2. Send a demand for validation letter asking for the two things I listed above. Do not sign the letter* Send the letter certified with return receipt. 3. Become familiar with the Federal Debt Collecting Practices Act (FDCPA). Just because you recognize the debt does not automatically mean the debt buyer has a legal right to your money! Doing these things tells the debt buyer that you know what you are doing and will usually look for another target. *There have been cases where debt buyers use your signature on demand letters, etc to 'proof up' their claim by unlawfully create fake documents and 'paste' your signature (from your letters) on them. This is why you NEVER sign correspondence with a debt buyer.

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Is Cascade Receivables Management legit?

Our verdict: Cascade Receivables Management has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Cascade Receivables Management's position as a benchmark of trust and quality within its industry. Users and clients of Cascade Receivables Management can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Cascade Receivables Management earns 100% level of Trustworthiness

Perfect Trust Endorsement: Cascade Receivables Management achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Cascade Receivables Management. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cascade Receivables Management has registered the domain name for cascadereceivables.com for more than one year, which may indicate stability and longevity.

Cascadereceivables.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Cascadereceivables.com you are considering visiting, which is associated with Cascade Receivables Management, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Cascadereceivables.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Cascade Receivables Management.

However ComplaintsBoard has detected that:

  • Cascadereceivables.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cascadereceivables.com may offer a niche product or service that is only of interest to a smaller audience.
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