CASCADE CAPITAL LIMITED
New Zealand - N/A
Recently I bought a 37.5 oz container of cascade dish washing detergent with grease fighting power of Dawn and have found that it is crystallized.
I cannot pour it out the small hole intended for that, so I have had to take of the inner lid.
I was talking to my son and daughter in law and they have had the same experience.
All have been purchased at WalMart, I don't know if that matters or not, but I am not buying any more Cascade until this problem is solved.
I´ve bought Cascade powder dishwasher for many years without a problem, until now that they´ve changed the formula, though the box says it leaves no residue, the dishes, everything I put in the dishwasher is ruined with a white residue that can´t be removed. I called the Call center in Canada, they asked me to add vinegar to the pre wash, even though, I can´t get things clean. All my new dishes, glasses, forks, knives, utensils is ruined.
I used to purchase cascade dishwasher detergent all the time. Since they have changed their formula with bleach and etc, the dishes are not washed and glass items get some sort of layer after the wash. I had to rinse it sometimes twice to make sure they were clean and shiny.
I tried to reach them thru their website but their site only accepts good reviews and promotions.They do not have any phone numbers or email to reach for any feedback.
I appreciate if I can be heard and how many other consumers have the same issues.
Cascade with dawn leaves a white residue on utensils and colored kitchen tools and metal pots.
It has left residue that can't be removed. I used a different product and the residue is not on the dishes or in the dishwasher.
cascade with dawn is a very poor product, will not buy any cascade product again.