The complaint has been investigated and
resolved to the customer's satisfactionResolved Carolyn Gillen Hardwood — Craftmanship
resolved to the customer's satisfaction
https://www.youtube.com/edit?ns=1&video_id=CNwWGizoRT4&o=U Please copy and Paste the link
This contractor has no integrity does not stand behind work uses unqualified installers . 10k floor installed incorrectly, contractor walked on the job, yelled at my client doesn't return phone calls took advantage of my clients was paid more than half the project cost as deposit 5000k cheated on material cost and labor.
We had 4 other contractors look at the ruined newly installed floor all documenting the new floor needs to be replaced. Gillen doesn't pay her employees, used under age workers, had no when insurance at the time of the project (claimed that she did for three weeks)
We received a document for insurance purchased June 18th 2013 they day they were trying to get a final payment Owner never showed up to address any of the issues was never present on the job left us with a total inexperienced new hire to deal with all her issues.
This job was totally ruined requiring a new floor Gillen Hardwood. Insurance wont cover poor craftsmanship Liability only. ( Does not carry proper coverage) The matter is now going to court the contractors inexperience and unprofessionalism and lack true customer service is worth warning fellow individuals.
If you are considering this contractor get references, ask for valid insurance ask how many claims have been filed against them They offer a warranty which is no good and they do not stand behind.
As General Contractor myself, I know projects can run into exceptions and I would never blast a fellow sub, were all trying to do the best we can, but this narcissist, should never do business with the public. Buyer BEWARE BRPR Productions Inc