The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Carolina West WirelessThey Lie Cheat and Steal.

Carolina West Wireless has cheated me out of my cellular contract. They are not a good company to do business with. DO NOT USE THIS SERVICE. The salesperson lied. When confronted with this, they cancelled my contract! Now I have to proove that I didn't ask for the disconnect or they will ruin my credit. They went from an unlimited plan for $120 a month to $350 a month. If you are thinking of buying this service, DON'T. Don't say I didn't warn you.

Responses

  • Sa
    samphillipssr Aug 28, 2015
    This comment was posted by
    a verified customer
    Verified customer

    Yes, they keep going up on my bill and I use the same every month. I started on a contract with them for 74.00 dollars monthly with unlimited calling and text. They sent me my first bill which was 8 dollars more than agreed contract. When I called them they said Gov. regulations required them to go up 8 dollars. Each month they have added a bit more until now they are charging me 118.65 dollars monthly and I am using the same amount I started with. What can I do to break my contract with them without having a bad record? They are cheating me willfully, but will not fix it. Can they be allowed to continue doing this, without making their agreement good?

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