Carl's Jr.

We went into store 8055 and ordered the guacamole beacon wrap that clearly has an ad behind the counter for 6.19. Well we order and are charged 7.89 the burger price that says low carb we ask why the price is wrong and are told they don't have a button on the register for the wrap and that is the price. The manager Jennifer was a snotty younger child. We paid the extra and waited 15mins then we went to the counter and asked for our money back and the kid at the register gets an attitude and says we are busy they had 6-8 orders in the 15min so I demanded the manager come give me my money back. Finally got my money refunded to my card and left to go have a meal at a more enjoyable atmosphere. They had the food sitting behind the counter and people that ordered after us were being served the same items we ordered. This store has ruined me going to Carl's Jr. if I ever go again.

Sure you guys have heard it all... this is the final straw for me. Ordered a #12, advertised as a chicken sandwich with bacon and cheese etc. When I got home, it was not the sandwich I ordered. It was a chicken sandwich, however, the crispy patty was no bigger than that Froot Loop doughnut you guys advertise. It was a small piece of s*** that looked so unappetizing. At this point I've come to learn that I never got a receipt. Great...
Upon driving all the way back and waiting 8-10 min in the drive-thru, I finally get up to the window. The cashier tells me he cannot perform a refund until his manager gets in at 6am. So I asked him what am I supposed to do with the food? He literally walked away. I took a photo of the "how are we doing" sign and he came back. I asked his name, "Jack" he said very hesitantly. regardless I'm going to have to go back in tomorrow just to tell this story again just so they can give me my $$$ back. This is not the first time They've messed up my order. I can't believe he couldn't give me a refund. This is a massive inconvenience!