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Caribbean Airlinesbookings

Good day,

I contacted caribbean airlines on Monday the 7th October at around 12:05 pm, using contact numbers 625-7200. I inquired about leaving the ANR Robinson international Airport at 9:30pm with my destination being Piarco International Airport that said night. I was told a 9:30 flight was available and it would be booked for two passangers ( Myself and my daughter) and got my travel itinerary via email which states the following: EPARTURE: TOBAGO, TT (A.N.R. ROBINSON INTL) 07 OCT 21:30
ARRIVAL: PORT OF SPAIN, TT (PIARCO INTL) 07 OCT 21:55
FLIGHT BOOKING REF: BW/S4G64V
RESERVATION CONFIRMED, ECONOMY (W) DURATION: 00:25
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
BAGGAGE ALLOWANCE: 23K
MEAL: NO MEAL SERVICE

NON STOP TOBAGO TO PORT OF SPAIN
AIRCRAFT OWNER: CARIBBEAN AIRLINES, BW
EQUIPMENT: AEROSPATIALE/ALENIA ATR42/72

GENERAL INFORMATION

I arrived for my 9:30pm flight only to find out that the 8:30pm flight was just about to depart and it would be the last flight for the night. I was also told that there would'nt be any flights out of Tobago after 8:30 pm for a while.

Why are they booking flights that are a no show?
Why i had to pay $100 TT to change our tickets for a fault that was NOT mine?

Ni
Oct 08, 2019

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