Captain Mike's Newport Day SailSunset Cruise misrepresented

S
This review was posted by
a verified customer
Verified customer

I charted a 2 hour "Sunset Cruise" that turned out bad. After waiting at the dock for over 30 minutes, after calling him, Captain Mike sailed into the dock and informed us that he couldn't start his motor. Upon inspection of his cabin that was trashed out, my wife inquired about the bathroom only to be told that the head was not functioning. This was the last straw for my crew of 3. Captain Mike refused a full refund and only after much complaining agreed to refund half of the $200 charter fee. To avoid a total loss, I agreed to go. During the 2 hour cruise I was offered a bag of peanuts and some trail mix. There was no ice or water on board. INSPECT THIS BOAT BEFORE PAYING FOR A CHARTER. Otherwise you'll probably be as disappointed as I was.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.