Captain D's reviews and complaints 1
View all 604 complaintsCaptain D's - service and food
My husband and I have been going here for years to eat on Wednesday for Senior citizens discount. Well, you blew that! Now all you offer are three choices and they are all fried. I always ordered the grill white fish and the free drink is a nice perk. I felt you were honoring us senior citizens, not anymore. The customer service at this location is lousy to say the least. To much employee turnover. It used to be the employees got to know us as regular customers, but now each week you have different people who are walking around like zombies, no personality, whatsoever, not even a smile. The welcoming, personal touch really resonants with me as a customer anywhere I go. We have not been back in weeks and probably will not ever go back. Almost 19.00 for our meal would rather spend slightly more and eat somewhere else where the customer service and food is better. You really need to reevaluate your goals as a business.
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