Captain D's reviews & complaints 2
View all 602 complaintsCaptain D's - fish and shrimp dinner
I ordered crispy fish and shrimp dinner from large board out side; cashier replied 9and some cents after asking sides. I told him I wanted the 4.99 one he said fish and shrimps were 8.99, I backed up and quoted price which was 5.99 cents. He said " you want that one" what's your sides. He charged me 5.99 cents for one tiny piece of fish and 6 shrimps that was the size of little bugs, and 149 cents for one Okra and 1.49 for one corn for a 5.99 meal. The fish was not cooked; when I put malt vinegar on it taste like raw cornmeal, the okra was burned rather taste like it was cooked in burnt grease and so did the hush puppies and he kept asking me if I was the one with the okra and corn. Needless to say I threw it away; all of it it killed my appetite. All of this I feel because I questioned my total and evidently he didn't know what was advertised. Captain D's 3503 Order# 0140.
The complaint has been investigated and resolved to the customer's satisfaction.
Captain D's - raw food & unsanitary workers
My Name Is Sade' Rembert and I Visited The Five Points West Location On Saturday April 6, 2019. I Ordered A Grilled White Fish Meal With Double Broccoli and Lemon Pepper As My Seasoning For The Fish. When I Got My Food It Incorrect. It Wasn't Blackened. Once I Told Them My Meal Was Incorrect They Literally Gave Me My Food Within 5 Minutes Which Let's Me Know That My Fish Wasn't Fresh. Ok. So As I Get In The Car & Proceeded To Eat My Fish Was Still Raw In The Middle & My Broccoli Was Burnt. Not Only Was I Not Satisfied With The Food But Also I Wasn't Satisfied With Them Putting My Lemon Pepper Fish In The Same To-Go Plate. I Knew It Was The Same Plate Because The Inside Of It Still Had Blackened Seasoning On The Inside. After That I Didn't Have Time To Go Back In So I Just Finished Cooking It At Home.
The complaint has been investigated and resolved to the customer's satisfaction.
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