Menu
Capital Chrysler Jeep Dodge
Capital Chrysler Jeep Dodge Customer Service Phone, Email, Contacts

Capital Chrysler Jeep Dodge
reviews & complaints

Learn how the rating is calculated

3.0 2 Reviews

Capital Chrysler Jeep Dodge Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While Capital Chrysler Jeep Dodge has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Capital Chrysler Jeep Dodge has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Capital Chrysler Jeep Dodge. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Capital Chrysler Jeep Dodge reviews & complaints 2

Sort by:

Newest Capital Chrysler Jeep Dodge reviews & complaints

ComplaintsBoard
M
11:17 pm EDT

Capital Chrysler Jeep Dodge service department

On July 20th 2018 I brought my 2014 Jeep Wrangler in to capital Chrysler Jeep dodge fiat in Edmonton, AB to install aftermarket headlights. When I picked up my vehicle and drove it back to my hotel (I'm not from the area) I had noticed that the signal lights had not been re-installed and left hanging, a few days later while driving I noticed that the headlights had not been aimed properly and were shooting directly down about 5 ft in front of the vehicle. When I emailed to complain about the service I received I was told that the service manager would call me to resolve the issue. He called 2 days later and spoke about how his service technician was very good at his job but did not reinstall the signal lights or aim the headlights. I was offered no resolution for the issue. The reason I am writing this is out of anger honestly Ive paid my hard earned money for goods and service which I did not receive, as they have set me up with not one but two major road safety concerns.

Read full review of Capital Chrysler Jeep Dodge
View 0 more photos
Hide full review
ComplaintsBoard
V
6:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Capital Chrysler Jeep Dodge Excessive overcharge for hourly rate.

Vehicle brought in for service. Charged $1656.00 for 6 hrs. labour. Hourly rate is not $276/hr. Service dept. mgr, General Mgr, Owner contacted. Unwilling to provide explanation or resolution.

Read full review of Capital Chrysler Jeep Dodge and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
Robin Zelych
,
Sep 26, 2008 11:48 am EDT

Vehicle brought in for service. Charged $1656.00 for 6 hrs. labour. Hourly rate is not $276/hr. Service dept. mgr, General Mgr, Owner contacted. Unwilling to provide explanation or resolution.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Capital Chrysler Jeep Dodge customer service

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Capital Chrysler Jeep Dodge?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Capital Chrysler Jeep Dodge Customer Service. Initial Capital Chrysler Jeep Dodge complaints should be directed to their team directly. You can find contact details for Capital Chrysler Jeep Dodge above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Capital Chrysler Jeep Dodge. Discuss the issues you have had with Capital Chrysler Jeep Dodge and work with their customer service team to find a resolution.