Canadian Tire
reviews and complaints

I have purchased several airbeds and majority of them have been defective. Have thrown a lot of money away on substandard low-quality items at Canadian Tire. Not to mention, poorly communicating with customers and been just plump rude. I advise anyone do not purchase airbeds from canadian tire as they are not good quality and are defective and have leaks before you are even able to rest on them. A patch kit or repair kit is not the answer all the time after you have wasted so much of your hard earned money. Why would you want to get an exchange for the same low quality airbed. You can 't get a refund for hygienic reason I completely understand that. But, the manufacturer should be contacted to be told of their substandard airbed so that other consumers who purchase them won't go through the same disappointment that I have had. Shouldn't be allowed to sell them if they are that poor quality and consumers deserve quality and quality customer service at best. *don't buy them* not worth the time or the money... A disappointed customer

On December 24 2019 I came in to purchase a product at Canadian Tire and had to deal with an employee who was very rude, when I asked for his name of course he wouldn't give it (plus he wore no name tag - his picture is attached for being the WORST employee in the building)

When I called for the manager Joe Pereira and explained to him what was going one "he was even worse - very racist manager that should be hired"

Schocks bought april 19, 2020. Leaking today with 09;30 appointment. They have the shocks in stock and it is 11;00 and my vehicle has been sitting up on the hoist since 0:915. No one is working on it. Canadian Tire Beacon Hill Calgary

Bought this cordless self propelled lawnmower serial #CTN0680245, product # 060-2142-6 in mid summer of 2015, at Canadian Tire in Terrebonne Québec, for close to 500$. To function it needs a 24V 20Ah lead and acid battery.

I found out that these type of batteries are high maintenance and fragile. they don't keep their charge. Even if 2 batteries came with the lawnmower, one of them failed in 2016, this June, the other battery was not charging enough power to cut grass.

Shopping for replacement battery, I learned that they are discontinued. I phone Yardwork customer service / no help ans same with Canadian Tire who does not provide any alternative for this lawnmower.

The lawnmower itself is in very good working condition and was expecting a 10 to 15 lifetime of usage with replacing batteries every 5 to 7 years as I take care of equipment and cautious about spending.

Now I want an alternative to this discontinued battery, be it a lithium battery or a DC conversion kit or a credit representing 50 to 60% of the original value of the lawnmower.
Thank you
Bibiane
[protected]@gmail.com

Canadian tire stores are not accepting any returns completely contrary to their receipts and customer commitments in which they are committing fraud > by definition "fraud consists of some deceitful practice or willful device, resorted to withintent to deprive another of his right, or in some manner to do him an injury." they are accepting online orders and pickups at their stores, but not permitting any returns of goods therefor no monetary refunds or credits. Essentially they are taking people's money and refusing to honour their part of the contract as explicitly stated on the receipt, online refund statement and their explicit statement validating their claim on the customer commitment statement. All customer service, store phones and client relations reply with "sorry, regardless of what the receipts, etc, say, we will not be refunding anyone until the store closes... Even if they never open normal again? They need to be formally charged as with what is happening with ticketmaster. Consumers have not been formally notified and have been mislead that they can return goods for their monies back, when in fact they cannot.

Hello there,

I have recently bought a Three seater Patio Swing from a Canadian Tire store in Kitchener, ON. (Canada) Please find below attached Receipt and screenshots of the online order, that I placed.

Somehow, during assembling the swing, we observed that the seat part of the swing was not matching with other parts of swing body. It seems like the part was replaced by some other part, and finally we were unable to assemble the Swing set.

We have made a detailed video of this mis-matching and attached here to the email. Please find the attached video. I kindly request you to replace the part for me as soon as possible. I have mentioned my contact details below in signature section of this email.

I would like to mention that this swing set was a surprise gift for my wife's upcoming birthday, which is on April 13th, and now that is completely ruined just because of this carelessness from your end. I am highly disappointed with unexpected quality of this product.

Please get back to me as soon as possible as I need this replacement and compensation right away.

Thank you.

Sincerely,
Jatin Patel
Cell # +[protected]
Email: [protected]@gmail.com

On April 8th 2020 at about 8.00AM I try placing onine order but was not successful . I spoke with your employee the same date on April 8th, 2020 at 10:31 AM

This person was very rude and hanged up the phone. I would like you to review the recording and take action on this employee.

I can be reached on [protected]
K.Ladha

Called # [protected] and on Mavis Road and Matheson.