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Canada Post Customer Service Phone, Email, Contacts

Canada Post
Customer Service: Phone, Email, Contacts

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1866 607 6301
Go to website
www.canadapost.ca
sellonline@canadapost.ca
2701 Riverside Drive, Suite 1200
Ottawa, Ontario K1A0B1
Canada

What are Canada Post phone numbers?

  1. 1866 607 6301
    1866 607 6301
    Click up if you have successfully reached Canada Post by calling 1866 607 6301 phone number 28 28 users reported that they have successfully reached Canada Post by calling 1866 607 6301 phone number Click up if you have UNsuccessfully reached Canada Post by calling 1866 607 6301 phone number 53 53 users reported that they have UNsuccessfully reached Canada Post by calling 1866 607 6301 phone number
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What is Canada Post website?

www.canadapost.ca Canada Post website

What is Canada Post's email address?

What are the social media accounts of Canada Post Company?

What is Canada Post address?

2701 Riverside Drive, Suite 1200
Ottawa, ON K1A0B1, Canada

What are Canada Post working hours?

Mon 8:00 am - 6:00 pm Tue 8:00 am - 6:00 pm Wed 8:00 am - 6:00 pm Thu 8:00 am - 6:00 pm Fri 8:00 am - 6:00 pm Sat Closed Sun Closed

What category is Canada Post related to?

Canada Post is related to the Courier and Delivery Services category.

Additional information

Locations





Postal Address



Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8

About Canada Post

Canada Post is the primary postal service provider in Canada, responsible for providing mail and parcel delivery services to Canadian residents and businesses. It is a federal Crown corporation, meaning it is owned by the Canadian government and operates as a self-funded entity.

Canada Post offers a range of services, including letter mail delivery, parcel delivery, and direct marketing mail services. The organization operates a vast network of post offices and retail locations across Canada, providing convenient access to its services for customers.

In addition to traditional postal services, Canada Post has also expanded into e-commerce and logistics services. It offers parcel pickup and delivery services for online retailers, as well as custom packaging and fulfillment services.

Canada Post is committed to sustainability and has implemented several initiatives to reduce its environmental impact, including the use of alternative fuels in its delivery vehicles, the installation of solar panels on its buildings, and the reduction of paper waste.

Overall, Canada Post plays a vital role in providing postal and e-commerce services to Canadians, and has been a trusted institution in the country for over 150 years.

Canada Post information: contacts, address, founders, CEO, services, and products

Canada Post is a multinational company founded on July 1, 1867 with its headquarters located at 2701 Riverside Drive, Ottawa, Ontario K1A 0B1 and key people behind it being Doug Ettinger(President & CEO), Filomena Tassi (Minister) and Jessica L. McDonald (Chair of the Board). Canada Post currently employs approximately 70,000 people . Canada Post deals in a variety of industries, such as postal service and courier and offers products such as Courier express services, Freight forwarding services, Logistics services According to the latest report, Canada Post has generated $8.2 billion (2017) and net income being $144 million (2017)
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When was Canada Post founded?

Canada Post was founded by July 1, 1867.

What industry does Canada Post compete in?

Canada Post competes in a variety of industries, such as postal service and courier.

How to write a complaint about Canada Post?

To write a complaint about Canada Post and get an answer from the officials of Canada Post, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Canada Post can be filed via the specific Canada Post complaint section.

Frequently asked questions (FAQ) about Canada Post
What does Canada Post do?

Canada Post is a mail company and the primary postal operator in Canada.

How to contact Canada Post?

You can reach Canada Post by phone at +1 416 979 3033.

Where is Canada Post located?

Canada Post is headquartered at 2701 Riverside Drive, Suite 1200, Ottawa, Ontario, Canada - K1A0B1. You can mail them at Canada Post Customer Service, Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8.

What are the Canada Post delivery times within Canada?

The delivery time is 2 working days for local mail, 3 working days within the province, and 4 days for national mail.

What are the Canada Post delivery times to the U.S.A.?

The delivery time for regular mail sent from Canada to the U.S.A. is between 4 to 6 business days.

What are the Canada Post delivery times to an international destination?

The delivery time for mail sent from Canada to another country is up to 7 business days.

Why can't I track my items on Canada Post?

Sometimes when items are being processed, current or past tracking is unavailable.

What can I do if my parcel was delivered late by Canada Post?

You may ask for a postage refund if you added an On-Time Delivery Guarantee service, you are the sender, and you have a copy of the mailing receipt.

What if the parcel I sent by Canada Post arrived damaged?

As a sender, you can start a claim if you use trackable services. If your item was not tracked, it is not eligible for a refund.

What can I do if Canada Post delivered mail to the wrong address?

If you receive someone else’s mail, you should fill out a form on their website to create a service ticket.

 

Why hasn't my letter been delivered by Canada Post yet?

If your waiting time is longer than should be, Canada Post can investigate your case provided you have a tracking number for the letter.

What does providing proof of age upon delivery mean?

Some shipments may require the receiver to provide proof of age. If the recipient seems younger than 25, the delivery agent can ask for a photo ID and a signature to confirm the age. The age requirements vary depending on the sender and the contents of the shipment.

What if Canada Post tracking shows my item is delivered but I have not received it?

It is possible that the parcel was delivered to your community mailbox or an apartment mailbox. You should also remember to check with everyone who lives at your address.

How do I report a damaged or vandalized Canada Post mailbox?

You should contact Canada Post at +1 866 607 6301 if you see a damaged or vandalized mailbox.

Is Canada Post trustworthy?

Canada Post has mostly low reviews across multiple platforms online. Customers encountered issues such as failed deliveries, wrong address delivery, and generally poor service. Consider this when using Canada Post.

Ratings on other sites
Trustpilot
Trustpilot
1.2
5818 reviews
Overview of Canada Post complaint handling

1109 Canada Post reviews first appeared on Complaints Board on Oct 18, 2006. The latest review Mail carrier was posted on Mar 29, 2024. The latest complaint Mail Delivery was resolved on Apr 26, 2021. Canada Post has an average consumer rating of 1 stars from 1109 reviews. Canada Post has resolved 66 complaints.

Is ComplaintsBoard.com associated with Canada Post?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Canada Post Customer Service. Initial Canada Post complaints should be directed to their team directly. You can find contact details for Canada Post above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Canada Post. Discuss the issues you have had with Canada Post and work with their customer service team to find a resolution.