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1.4 147 Reviews

Campbell's Complaints Summary

14 Resolved
133 Unresolved
Our verdict: With Campbell's's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Campbell's reviews & complaints 147

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Newest Campbell's reviews & complaints

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11:02 am EST
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Campbell's Soup

My name is Sky Ross
The date is Nov 28th2020 but I bought the soup like one day ago at the Carrs grocery store off of Abbott Loop in Anchorage Alaska where I live and oh my gosh! 🤢🤮🥴🤒😷🤮 I just got done eating a whole bowl of campbells chunky grilled chicken and sausage gumbo and chunky chicken tortilla soup mixed together because I was planning on sharing with my boyfriend and on the last bite I was going to take because I was so full I saw something different on the edge of my spoon that didn't look like every other bite I had already took and I thought maybe it was like the shell of a bean or brown rice but I wiped it onto the counter and there was totally stripes down it and a little head and two little black eyes the size of a maggot I believe and i'm telling you right now i'm not done throwing up at all yet.. I'm so upset and traumatized and appalled right now I don't even have the words for the anger and disbelief that I just ate bugs from a can of soup that is the #1 name of soups in kitchens across america I am so sick right now..!

I have a few hundred friends just on my facebook and trust and believe I will be posting this and a link to every other campbell's soup big complaint I can find so that this gets out to everyone they know about this and just keep doing it... Oh no.. They did not.. They gotta go.. Im never going to be able to eat anything mixed in a can ever again!
I apologize for not being able to take pics of it but I just can not look at it again I will keep throwing up. I took a pic of the cans I threw away though! #ThisIsSoNotRight #NeverEverAgain

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7:11 pm EDT

Campbell's Soup

I bought a can of steak and potato soup but it should be called potato and steak. I found only three decent pieces of steak and a lot of potatoes. Listen the flavor was delicious but little steak. I'm quite upset over this minor problem! I would hope that you resolve this silly issue in the future because I'm a big fan of Campbell's soup but I will switch to another brand if I find this problem in the future!

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6:55 pm EDT

Campbell's Chicken & gumbo soup

I bought a can of grilled chicken & sausage gumbo and found bone's and what look like sticks I buy these all the time and has never found stuff like this in it so I want to make you aware of it. Note I tried to send you this thru website but it wouldn't go thru. This is the number off can [protected] also these numbers off bottom of can Jun 12 2022 BC 06120 P2039 1C B
.BC. 1430 I bought it from Smart & Final in Las Vegas NV.

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3:09 pm EDT
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Campbell's Tomato soup

Cockroach was in Tomato soup, cockroach was full bodied. Please do not ever ever sip this soup from the can. I heated in microwave in can then didn't put lid back on, Thank God. I didn't sip it but spooned it. There was a full bodied cockroach in the tomato soup. Seen it after I ate about 2 inches Of soup and stirred it... Was sick to my stomach. Threw up. Absolutely was identified as cockroach. No more Campbell's soup EVER, EVER, EVER.! EVER.

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1:14 pm EDT

Campbell's Spaghettio’s and franks

Found a bug in my spaghettio's and Frank's! Took pictures. Absolutely disgusting. This is one of my favorite things to eat and I'll never buy them again. Campbell's is starting to really turn into a disgusting, disappointing business! PAY ATTENTION. I almost puked! And it's absolutely stupid that you need to make this 350 letters. Figure your [censored] out.

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9:31 am EDT
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Campbell's Campbell’s chicken star soup

I Opened a can of chicken star soups gave to my 3 year old I notice a dark spotted carrot and I removed it...as he was eating it he said to his sister what is this. She then called me I removed it .. it resembled a worm of some sort. I then proceeded to smash it with a spoon and blood came out of it or some type of red fluid. Very Traumatizing and disgusted. I have thrown every can item in the house out.

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3:32 am EDT

Campbell's Homestyle chicken noodle soup

Bad flavor smells like nasty feet color looks off

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5:45 pm EST

Campbell's Split Pea with Ham & Bacon soup

on 03/01/2020 opened can, expires 1/23/2022 ESTAR CK [protected] 0 [protected] 2

I love campbells soup and eat it everyday for lunch. BUT I recently purchased a can of split pea soup which was absolutely terrible. I have eaten Split Pea soup hundreds of times.

The soup smelled and tasted like alcohol with some medicine in it. It was not edible. I had someone else even taste it and they agreed it was horrid.

This one can costs me $1.48 and I foolishly purchase 4 cans. I want my money back.

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2:19 am EST
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Campbell's tomato soup

I used to enjoy Campbell's Tomato Soup many years ago. It has been 15 or 20 years since I had a can of tomato soup. I found some tomato soup on sale and bought a can to enjoy with a sandwich. I was very surprised to find the soup had been sweetened so much that it was not very good. Please consider removing the sugar and going back to a standard tomato soup recipe. Thank you

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Update by Randall Rigsby
Feb 15, 2020 9:59 pm EST

How about them making a tomato soup that tastes good without so much sugar? Is that too much to ask?

Update by Randall Rigsby
Feb 13, 2020 10:30 pm EST

I had not tried Campbell's Tomato Soup for many years and decided to try one when I found it on sale. I was very disappointed to find that the soup had a very sweet taste. When did Campbell's start adding a significant amount of sugar to the Tomato soup? Please go back to the formula that I remember from years ago. Thank you.

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11:56 pm EST

Campbell's campbell's chunky grilled sirloin steak with hearty vegetables

Data from bottom of can: '"AUG 14 2021 ___ 08159 ... EST4R DG θ JT θ 2151
I purchased this can from Wal-Mart in Avon Park, FL today. I was a bit disappointed due to the fact that it mainly consisted of broth. At first I thought that it was a Steak & Potato Chunky Soup but then discovered about 4 pieces of corn. I did not find any carrots nor green beans. There were only about 10 pieces of potatoes and 6 small pieces of beef. I have always believed in the Campbell's products and I'm sure it must have been some kind of glitch in processing this soup so I will try another can.

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4:43 pm EST

Campbell's campbell's chunky soup

Found the torso of a brown and black beetle in a bowl of soup I was spoon feeding to my toddler. The beetle was missing its head. I am horribly disturbed that my one year old may have injected this hideous disgusting bug before I found its body.
The soup was chunky brand Italian style wedding soup.
I could not find the missing head to this disgusting beetle. It may be in a different can of soup. I found the beetle that matches the pattern on its back shell and it's head is nauseating to look at from the pictures and knowing it's floating around in someone's soup.

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11:09 am EST

Campbell's tomato soup

On December 10 2019 I opened a can of Campbell's Tomato Soup to have for dinner. As I was eating it I found what looked like either a small worm or a noodle. I called the company and made a complaint. They told me they would refund me and send me some coupons. But honestly I really don't want there coupons I don't think I'll ever be able to eat any of there food products again.

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1:25 pm EST
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Campbell's creamy chicken & dumplings

I absolutely LOVE this product and have it at least once a week for lunch! The complaint that I have is about the metal lid that has to be removed before putting it in the microwave. The lids are SO difficult to remove - I have cut myself, splattered the sauce on my clothes and have even had to ask someone to help me get the metal lid off. I never had a problem with the plastic film that had to be removed.

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8:01 am EST
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Campbell's soups not labeled correctly for allergens

As someone who has Celiac Disease, I read the ingredient labels closely. I noticed that most of your canned soups have Wheat Flour in them, however, it is not Bolded or repeated at the bottom of the label with a "Contains..." This is very disheartening, because many people out there rely on the ingredient labels to be clear and boldly list the allergens. I believe that this should be altered to be more inclusive, as 32 million Americans have food allergies, with 5.6 million of them being children, who may not read all of the labels closely. This needs to be changed for the safety of those with food allergies where consuming them unknowingly can do real harm.

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3:07 pm EDT

Campbell's campbell's chicken noodle soup

I'm so disgusted with Campbell's soup right now! I have been so sick so I heated up a can of chicken noodle soup. While I was eating it I noticed a hair in my mouth so as I pulled the hair out of my mouth out comes a noodle out of my mouth with the hair tightly wrapped around it. I know it wasn't mine because my hair has been back tightly in a clip since I got up this morning. It grossed me out & disgusted me so bad I had to make a mad dash to the bathroom. I almost didn't make it before losing the contents of my stomach. How in the world can you allow people in your food plants to not have their hair secured?! No, I don't have a photo of it. I was focused on not losing my stomach on my carpet or in my hands.

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9:21 pm EDT

Campbell's chunky soup

I love your soups! But, you need to cut the sodium content in them! One can of your Chunky Soup is less than 200mg from the daily recommended allowance. Millions of your customers have high blood pressure - please help us! High blood pressure results in heart disease and subsequent myocardial infarctions (heart attacks), decreasing the fat content has led to increased salt content - neither is healthy! Reducing salt/sodium is imperative to blood pressure maintenance!
It's so much easier to open a can but now I will be making my soup from 'scratch'...

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9:58 pm EDT
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Campbell's vegetable broth

Campbells soup expiry Feb 2020. That green orange mung came out of container when I was rincing it for recycling made a huge pot of veggie soup ate 2 bowls...
Threw out rest of soup as ate it before finding the crap in the bottom of container and yes it was newly purchased not open. I am very happy that I did not feed this to a child and hopefully I do not get sick.

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1:11 am EDT
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Campbell's vegetable beef with barley condensed soup

On this lovely football Sunday, I went to the store to get some soup because my tummy didn't feel good. I was sipping my delicious soup, and contemplated eating all of it, or saving some for later, but because of the delicious taste, I decided to finish it. Spoon-full by spoon-full, I got to the bottom. To savor the taste, I used my spoon until there was nothing left. On my last tiny spoonful of broth, attempting to savor the flavor, I gently opened and closed my teeth...biting on a rock. I can assure you this not a bone, but a rock, as it is round and contains two different colors.
I would like to know how a ROCK found it's way into a condensed can of soup after going through so many processes to be peeled, washed, cooked and canned?

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11:39 am EDT

Campbell's chunky prime rib with vegetables

I was eating my soup and chipped my tooth on a bone. I would like a refund or a replacement can. I am a loyal customer, but am not impressed with todays lunch. My mouth is stiill sore 20 minutes later. I would appreciate someone getting back to me.
It now tells me I NEED TO WRITE 350 WORDS JUST TO GET A RESPONSE.
I didnt mean the capitals.. But im keeping them!

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5:32 pm EDT

Campbell's campbell's (swanson) canned buffalo chicken

Where can I begin... This product is horrible to the point of being inedible. The chicken 'chunks' (actually small shards) were over cooked to a mealy texture and super unappetizing. The sauce, of which there was way too much, had no flavor at all, only a modicum of heat. Nothing about the flavor resembled Buffalo flavor, just bland mealy spiciness.
I strongly suggest discontinuing this product, and indeed any canned meat product. It seems that you aren't capable of creating an edible product in this genre.
One star, and I'm being generous.

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