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Camerarenew.com Complaints Summary

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1 Unresolved
Our verdict: Engaging with Camerarenew.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Camerarenew.com complaints 1

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ComplaintsBoard
N
6:32 am EDT

Camerarenew.com Don't send any cameras to this guy

Don't send any cameras to this guy. We send him our Nikon Slr because my brother trusted him. He got our camera two weeks ago and he won't admit he got it. His emails do not work or he isn't replying to us now and his address is mailbox. Nikon said he isnt authorized and to be careful. We lost $1000 Nikon camera. When we called him he didn't care and just says to calm down and not be mad at him. Don't send any camera to www.camerarenew.com he said to my brother that camerarenew.com is in business for more than 5yrs and we found out that was a lie also. It is a new domain. Nice try guy, you told us so many lies and we trusted you. Send our camera back now.

Read full review of Camerarenew.com and 4 comments
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Werkie
, US
Aug 30, 2012 8:56 am EDT

SCAM. I want my camera back. Addresses changing and whatever else he is up to. He says his name is Martin and he's been online for five year on his site. We don't know if that's his real name but we know our camera is lost and did not cone back and we know the five tear thing is a lie. Plus his address is different again now. It was on S Roberts a couple weeks ago. Dns verified the site is new and not five years either like he claimed. Cut the scam and give us back my camera that you keep saying you don't have. CAMERARENEW.COM is a scam repair service. Don't be foolish and send your camera to this guy. He sounds convincing on tge phone but we lost our camera to him. THIS IS A RIPOFF REPAIR PLACE.

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Ttamad
New York, US
Aug 21, 2012 9:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We sent our camera to his other address which was a mailbox. He changes the addresses and says he doesn't get the camera and we're out of luck. Camerarenew.com scammed us out our camera. Be careful with this place. He laughed after and said to not be mad at him. We should have researched him more. Also he lied about his site being five years old, it's new. That was the first clue and also the po box he got us to send it too. Then he uses a new address after he gets it. Just be warned about this guy. It happened to us.

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Camera Renew Service
Chicago Ridge, US
Oct 10, 2012 7:36 pm EDT

Camera Renew Service, Inc.
Camera Renew Service has never or will ever scam a customer out of their items. If the customer would provide me with the tracking information for the item they sent, we would be able to tell where his or her camera is. Without this information there is no proof showing that the camera was even sent to us. On our website it clearly states:
HOW DO I SHIP MY CAMERA? A: ALWAYS BUY TRACKING NUMBER, SIGNATURE CONFIRMATION AND INSURANCE.
The sender has yet to provide me with this information. Our business address is set up through a UPS Store, (a mailbox) so that all of our packages are signed for. Many small businesses set up mailboxes at UPS stores for this reason. We did not scam this customer.

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Camera Renew Service
Chicago Ridge, US
Oct 10, 2012 7:26 pm EDT

Camera Renew Service, Inc.
Camerarenew has never or will ever scam a customer out of their items. If the customer would provide me with the tracking information for the item they sent, we would be able to tell where his or her camera is. Without this information there is no proof showing that the camera was even sent to us. On our website it clearly states:
HOW DO I SHIP MY CAMERA? A: ALWAYS BUY TRACKING NUMBER, SIGNATURE CONFIRMATION AND INSURANCE.
The sender has yet to provide me with this information. Our business address is set up through a UPS Store, (a mailbox) so that all of our packages are signed for. Many small businesses set up mailboxes at UPS stores for this reason. We did not scam this customer.

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