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Camacho Auto Sales
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1.8 15 Reviews

Camacho Auto Sales Complaints Summary

3 Resolved
12 Unresolved
Our verdict: When using services from Camacho Auto Sales with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Camacho Auto Sales reviews & complaints 15

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2:37 am EDT

Camacho Auto Sales Service

My name is roberta mccurdy. About a month ago I went to your place in palm dale california I live in california city. I went to see if I could get a car for 99 down. So they checked everything came back said come back with 800 down. I called yesterday asked if I could come in for 500. Down. Ok the galaxy and went to talk to the mgr she came back and said yes he said if I could in and make a payment 30 days I said

I can I asked the gal do you gaurentee ill drive of in car I told that it hard for me to find a ride then pay outrages gas to them she said yes I promise and the mgr ok it but needless to I didn't come home in a car I have no credit my score is 510 what im getting at is they lied to me I asked to talk to the mgr he's busy he didn't to come out cuz he lied to me

Desired outcome: Want them to apologize to me reimburse me 40$ for gas and sell me a car my # is [protected] emails is [protected]@gmail.com

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3:36 pm EDT
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Camacho Auto Sales Lemon Vehicle

This is literally the 2nd car Camacho Auto Sales has sold me, and it is a Lemon. Since Sep 2022 I have to continuously take the vehicle I have now into Camachos Service Dept every month, and seems like every time I get the car back more and more is wrong with it. To the point where it won’t even turn on right now. The alternator is draining the battery. They have put a new motor in the vehicle and the car is still running bad and making a ticking noise, I have to have my car jump started every time I turn it on. I am paying for the engine and work they have done on the front end out of pocket. I have a leak in my gas tank.

Much much more wrong, and yet they still want me to keep the car instead of switching me into a different car.

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11:39 pm EDT
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Camacho Auto Sales 2016 Hyundai Accent

I get 6/16/2022 a car 2016 Hiundai Accent white sedan 4 doors stock #63722 and account #318294 but the car have check engine on, and have many small things to fix and not have spare tire, jack and tool for replace the tire, if I going to pay $600 monthly, I want a good car but the seller not give me options, I not want this bar I’m not happy with the car, I need help to resolv it fast please.

Desired outcome: I wish another car sane year and price I saw in the web side I just want change the car I have now, I’m in good time to do it

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Update by Enrique Collado
Jul 01, 2022 3:55 pm EDT

I get in June 16 2022 a Hiundai Accent 2016 stick #62722 Vin KMHCT4AEXGU995505 loan 63722 account 316294, the car not have tire spare, Jack, and tool for replace tire spare, the owner hand book recomend tires diferent to the tires the car have and need maybe alignment or something like that is unsafe and the trunk have broke a brace for open it and the paint is bad, I’ll gonna pay like $600 a month for It fue less need ti fix it, i wish another car, I’m not happy with it and the seller not give me option to choice paying $600 a mont for 48 months I can take the car I wish and it’s similar price and size just is ford, I wish the car stock # 62921 please I need someone help me, I not doing complete just need help with it, I not want the car give me I want the other #62921 it’s sane year and similar price, please I’m good costumer it’s not my first car I get with Camachos auto sales

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Is Camacho Auto Sales legit?

Our verdict: Complaints Board's thorough examination reveals Camacho Auto Sales as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, Camacho Auto Sales stands out for its commitment to quality and security. Clients considering Camacho Auto Sales should delve into its customer service record to gauge compatibility with their expectations.

Camacho Auto Sales earns 94% level of Trustworthiness

Perfect Trust Endorsement: Camacho Auto Sales achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Camacho Auto Sales. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Camachoauto.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Camachoauto.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Camachoauto.com you are considering visiting, which is associated with Camacho Auto Sales, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Camacho Auto Sales's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
  • Camachoauto.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The camachoauto.com may offer a niche product or service that is only of interest to a smaller audience.
  • Camacho Auto Sales appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
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10:34 pm EDT
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Camacho Auto Sales Fraud

I went to Camacho last month on the 23 to get a car and I arrived at Camacho auto mall in Palmdale CA I went and sent all my information to their email and then dean walked up and told me I was accepted and said i was to put 800$ down .", AND I DID THAT SAME DAY, they gave me a receipt stating what took place and then me and my girlfriend looked at cars and satiated which one we will like and then WE PICKED THE DODGE 2013 "Red" and then they told us it was going to take 4-5 days for the car to be ready. We Waited 3 weeks and then come to find out WE WEREN'T ACCEPTED FOR THE CAR AFTER ALL THEM WEEKS OF WAITING. IF WE WERE NOT ACCEPTED WHY DID YOU TAKE OUR MONEY ?, then We Gave Them Cash & We Said We Just Wanted Our Money Back & NOW WE HAVE TO WAIT UNTIL MONDAY TO GO UP THERE AND PICK UP OUR CHECK! I feel like that was a fraud situation! Why did they take our money In the first place ? Instead of taking the proper steps to see if we was really qualified for the vehicle 🥴 I wouldn't recommend them to anybody & if Anyone is interested in a car from them, DONT GIVE UP YOUR MONEY UNTIL U SIGN EVERY PIECE OF DOCUMENT AND THE CAR IS IN YOUR POSSESSION & You Know THAT EVERYTHING WENT THROUGH properly! Me and my girlfriend is going through a huge situation because of this ! ALL THAT WAITING AND GIVING UP MONEY JUST FOR NOTHING ! WHEN WE FEEL LIKE WE SHOULD OF JUST GOT THE CAR IN THE FIRST PLACE, I mean they already got our money and we were waiting WEEKS AND WEEKS💯 OUR Receipt WAS RECEIVED BY JASON DECKER. The same one who SAID I WASN'T ACCEPTED, But still took our money and gave out the Receipt smh

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Hugo P
Palmdale, US
Jul 15, 2021 4:28 pm EDT
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Hello Arleen,

Thank you for reaching out through complaintboards.com. I have looked into the situation and wanted to respond to the complaint. You are correct, when you came in you picked out a vehicle that would suit your needs but the vehicle hadn't been smogged and or reconditioned by our service shop. Typically it take up to 5-7 days to get the car ready but we do run into delays from time to time that are out of control such as parts availability, open vehicle recalls, #'s of vehicles in front of it, etc. You ended up putting down a deposit on the vehicle which essentially holds the car for you while it goes through the reconditioning process and once it was ready, we had you come in to officially start the paperwork to complete the sale.
Once you came in to do that, it came to our attention that either we or King of Credit financial could not verify your employment. Obviously, if the lending institution could not verify employment, they were not comfortable with approving the loan. At this point, we ended up halting the sale process and you ended up getting your full deposit back. I apologize for this process taking longer the issue but am glad that you were made whole with getting your deposit back.

Hopefully we can gain your business in the future,

Hugo Perez
General Manager
hugo@camachoauto.com

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6:18 pm EST
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Camacho Auto Sales services

I paid my down payment like two weeks ago they said my car would be ready 1/30/2020 here it is 2/3/2020 an guess what still no vehicle everyday its a different excuse on why the car not ready they seem to never have a manager there and thats when they answer they phones I had enough. Camacho sucks big time they accepted my money but yet im walking still so now I took matters in my own hands and I reached out to an attorney. Who is willing to take on my case so I meet with him today at 5:30pm an im just gonna pursue this legally in court... I wouldn't recommend camacho to my worst enemy if I had one...

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Update by Jshaunte
Feb 03, 2020 7:49 pm EST

This place is by far ridiculous now they wanna give me a check because I made a complaint so now they retaliated by not giving me a car because they mad... But im glad I made it here to the attorneys office early because they heard exactly what was said... Camacho is so full of [censored] but they got the right one today... See im glad I go to college an im glad I study law because after that call im definitely going to pursue this to the highest extint

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4:02 pm EST

Camacho Auto Sales the car

I got my honda crv 2014 from them about 3 months ago 10/06/2019 right now its january 12 2020 and i came back from work on Friday tried to start it on Saturday afternoon and it doesn't want to start idk whats wrong with it but i have had only minor issues up until now idk what to do but i needed the car for work and now im stuck where i was 3 months ago

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3:20 pm EDT

Camacho Auto Sales my car

I got my car may 2nd and on the 5th I had to take it to get fixed because it was over heating! Then I told them not even 2 weeks after that my wheel alignment was off they looked at it and said it was nothing wrong until I almost got into an accident because I lost control of my car and my son was in the back seat I thank got I knew what to do after that my check engine light came on they fixed it I've only had my car for 2 months and I've had to take it to get fixed every 2 weeks now my coolant light keeps coming on because it's leaking and because it's the 4th of July there not able to fix it! I am very tired of this car they gave me a 2003 Chevy Malibu for $1500 down and $310 a month I didn't get to choose my own car because I didn't have any credit i missed so many days of work because I had to fix that car, I've asked Camacho for a new car they denied my request and told me to take it to get it fixed everything I get it fixed something else goes wrong with it I also asked them to take the car back and return my money they also denied that request so I'm going to sue them I would never buy a car from them again!

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2:41 pm EDT

Camacho Auto Sales car buying problems

Bought a car a week after having the car started giving me trouble only had it for a month now the transmission seems like its slipping was told they can get me something else get there and got the run around. They are a rip off i was warned not to deal with them i should of listen.when you buy a 🚗 and paying a car note you want to be comfortable they ### me good but i have the last say trust me God don't like ugly and not to found of pretty they run. A good game but full of lies i put in so many reports within the last hour with so many people but its something called the News and I'm going to make sure that its seen for the sales people that's doing wrong for commission shame on u .. But watch this.. I was told to bring it in and get another car, to sit there n they tell me its out of their hand okay

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8:48 pm EDT

Camacho Auto Sales payments

I purchased a 2003 chrysler pt cruiser from camacho auto sales in palmdale ca.in august of 2013. My contract states that I am to pay 44 payments of $351.36 making my total $15, 459.84. With april 2017 being my 44th payment due date, I am now being told that I have to pay an additional 45th and 46th payment which now means that I am paying a now new total of $16, 162.56 for this vehicle, with no reason for these additional payments. I don't understand how they can legally do this.

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Update by Melvin Dauphine Sr.
Apr 06, 2017 9:41 pm EDT

I don't understand how I could owe an additional $700.00 Dollars. I am On Social Security Disability and receive my monthly benefits on the 3rd of every month. Marie calls me on the 2nd or the 3rd of every month to remind me of my due payment like clock work, so if I was $700.00 behind, she would have electronically turned my car off. But now all of a sudden I have been told that because I am at the end of my contract, I am now charged interest daily on the balance, for the months of 2017. I am reporting them to DMV as well as BBB and have saught out legal advice as to how to proceed with this issue. So it is going to be interesting to see how they get out of this.

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4:14 am EST
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Camacho Auto Sales defaulting a contract

I bought a car from commercials I signed a blank contract verbally Marty told me that it would be 3 years of payments that's why I would be paying $400 a month why did not know I neglected to look at the contract and I found out ...Jack me good .. And they wouldn't fix my car after so many miles and they shut me down the turn off my car or I can start it I have cancer I have to go to these treatments for a while open brain surgery try to explain to them that I dont have my car payment and they don't care they shut you down or they repossess your car I know my contract was default I looked at the payments and it shows that I was paying that $50 towards the payment the rest went to principal or some kind of bullcrap is and I think it's wrongI wish the investigator can look at the paperwork and tell me sad cuz I bought a couple cars from them this my 4th one..and my last one

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11:06 am EST
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Camacho Auto Sales sales

My daughter went in 2 days ago and was in the process of purchasing a new car she didn't have quite enough money so my son went into help her . My son started asking more questions about interest rates and found out they wanted to charge her 19% . When they decided they did not want the car and wanted a refund they were unwilling to void the transaction said there was nothing that they could do at the time since it was after hours. My daughter insisted on speaking to the manager Hugo who was there at the time But he refused to speak to them or help them. I know for a fact they could've simply voided the credit card transaction that they just processed and that would of been it. Instead, They told them they had to come back the next day, when they came back it was after hours because both of them work they still didn't have the money ready for them and not willing to process any transactions such as a check. Even though my daughter show them that it had processed through her bank account on her phone. They told them they would have to wait three days to get a check or come in during business hours to swipe the card. My daughter works until 6 PM and my son lives out of town about an hour away. This was a big problem! What should've happened is that they just simply voided the last card transaction and this would've been all done. But instead they drag it on and continue calling her every day to persuade her into purchasing a car. If they don't know how to properly processed Credit card transactions they shouldn't even be in business. This is basic business skills people! If your sales person Ronnie or your sales manager Hugo didn't know how to do this simple process, shame on you and if they did and just refused, you should be shut down!

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5:29 am EST

Camacho Auto Sales contracts

They show you the numbers on a white office paper, then the numbers change on the actual long form contract. We agreed to 750 for trade in, and another 750 within 30 days to cover the down. After going over this several times with the saleman, we find out after reading the contract at home, we owe 1500 in 30 days. They even offered to break up the 750 into two payments of 375. The first payment being in two weeks. And we said No. We knew we couldn't do it. So they gave us 30 days. Now this is just to cover the down payment. The actual car payment of 483 is on top of that.
If You see a silver chrysler town n country year 01 on their used lot. Don't buy it, the tranny's gonna go out

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This review was chosen algorithmically as the most valued customer feedback.

Camacho Auto Sales - rip off

Watch out, camacho auto sales will rape you of your money. If anybody has purchased a car from Camacho auto sales and surprisingly your transmission breaks down 3 months and 1 day after your warranty expires sue them. They will agree to fix the car they will attached an extra 3000.00 to your loan and drag your payment out forever. Don't fall for them

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9:35 pm EST
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Camacho Auto Sales listed a vehicle they didnt have on floor

We drove out 75 miles on a vehicle that they advertised on the internet and confirmed that they had with their Customer Service Rep Ty. We confirmed a couple times through out the drive to make sure they didnt sell the vehicle and that we were going to make it there before closing. The vehicle that we wanted was a 2004 Ford Excudsin DIESEL listed for sale on beepbeep.com. Once we got there they said that they were mistaken, that they didnt have the vehicle advertised but they could give us this other gas excursion for a killer deal. When called out on it they said that they were opperating from "last months inventory list" and that it was an "honest" mistake. When we went home I checked the VIN again that they had listed and it is in fact a Diesel advertised. The VIN listed is 1FMNU44P14EA29956
THANKS ALOT CAMACHO! As far as I am concerned this is a total scam. They are advertising vehicles that they dont have to get consumers on their lot. The guy helping us was nice when we got there but unfortunatly that doesnt make up for the $40.00 in gas to get there or the $35.00 CarFax report, not the mention the loss of a whole day. Thanks a lot Camacho Auto Sales.

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Quinda N. Hayes-Lightner
, US
Nov 20, 2018 6:39 am EST

Since when does Camacho come out to your house concerning a payment. My payment was due on the 1st and the 3rd someone was out at my home about a payment. The finance manager Brittini is VERY rude as well as other finance employees.

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Sondra Pulliam
, US
Nov 04, 2018 2:04 pm EST

The 10 yards [censored]ty company I bought a new 2013 and my car broke down engine blew a month later I bought a 2013 Chevrolet Spark .!

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Tavia2018
, US
Aug 15, 2018 9:20 pm EDT

I am at the last 2 months of payment and they say I owe more money that's a lie we all need to sue how are they adding this money they are wrong and will not do this to me

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Themadcustomer
Lancaster, US
Sep 17, 2013 7:40 pm EDT

I need a attorney to take on camacho, my wife bout a van because we are new foster (resource parents) . we first gave them the down payment for the van on Thursday, they told us it would be ready Friday. Friday came then they tell us there's more work needed to be done to it (thats fine get it ready). Sunday we get a call saying it's ready and it's been through our 101-point inspection. The next day I noticed the car start pulling when you give it a little gas, so today it made the wheels start burning rubber at the light. So we immediately took the car in to victor @ camacho's in lancaster auto valley mall (They are working on the car/but don't know when it's going to be ready, because they are taking apart the transmission/ the transmission sensor is bad). So I get on the phone with the manager who sold me the car, and I explained that I have disabled children that have to be at there mandatory appointments the next day. He proceeds to tell me that they cant rent us a car until my car is finished.. (wow I said o.k and hung up) These guy's are say they are doing a 101-point inspection, but if you did, how did you miss that! Anybody with any legal advice please contact me at sharp.digi.dp@gmail.com

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NEVERBUYJUNK
palmdale, US
Jul 11, 2012 11:20 am EDT

MY CAR BROKE DOWN WITHIN 2 WEEKS OF PURCHASING A FORD.FOCUS.I CONTINUED TO MAKE PAYMENTS ON TIME FOR 6 MONTHS.I LOST THE CAR BECAUSE I LOST MY JOB, AS A RESULT OF LACK OF TRANSPORTATION.THE TRANSMISSION GAVE OUT ON ME 30 DAYS AFTER PAYMENT.THE STAFF BECOME RUDE AND UNPROFESSIONAL WHEN YOU HAVE A COMPLAINT.DONT EXPECT ME TO PAY FOR THE CAR THAT DOSENT RUN.I HAVE ANOTHER CAR THATS 10 YEARS OLDER AND RUNS BETTER.CAMACHO AUTO SALES IS A RIP OFF TO POOR PEOPLE.I WILL NEVER RECOMEND THIS DEALERSHIP

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ihatecamacho
palmdale, US
Jun 16, 2011 3:11 am EDT
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Calling all customers that bought a car from Camacho auto sales. If anybody bought a car from them and there transmission surprisingly broke down 3 months and 1 day and they said your warranty ran out. Then offered to pay for it but later attached it to your car note. Should get together and file a law suite finding out I'm not the only one. I did research and found over 20 people who experienced the situation. I bought a 1997 Pontiac Bonneville sei, put 3500 down the sale price was 79995.00 instead of subtracting the down they added 4000 of interest. Then 3 months and 1 day later attached 2000.00 due to the transmission breaking down. I mean are you serious, then never reported it to my credit for 3 years. Except when i wanted to purchase another vehicle they claimed they were reporting it and never did. As of today 3 years later they reported the car payed off on my credit report but still ate trying to get mote money. 1 Month they said my balance was 1800 then the next month is 500 then the next month i owe 2000 again. If anybody has ever experienced this with Camacho auto sales, please contact me so we can file a law suit.

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7:43 am EDT
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Camacho Auto Sales fraud

Beware of this dealer! He is dishonest, unethical, and employs deceptive sales practices.

Camacho auto sales, llc
4700 reno hwy
Fallon, nv 89406
[protected]
www.camachoautosales.net

I purchased a 2005 chevy truck from ed camacho a few months ago. The price seemed fair and ed sold me an extended warranty (he insisted that I should buy it). Well, i've had a transmission mount break off since then and when I called the warranty company, they told me the warranty never existed and they never heard of ed camacho or camacho auto sales. This crook charged me $500 for a warranty that is worthless!

Ed camacho, you ripped me off! This is the last time I will trust you or another # used car dealer! You are a scammer!

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ROSAG
Palmdale, US
Jan 30, 2010 4:33 pm EST

Camacho's advertising is racist and paints Latino people as all being deadbeats with rotten credit. I don't know why anyone would buy from them.

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joshba55
Seabrook, US
Oct 28, 2009 3:29 pm EDT

I love my 2003 dodge durango recently purchased from comacho autos sales .I got a very good deal, and it has never given me any problems the staff was very friendly and I would recomend them to anyone, they also give special deals to millitary thanks comacho auto sales!

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+1 (661) 945-0620

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