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My wife callsThailand frequently from the USA, her old card had run out, I found this one on line. As it was new to me I didn't want to buy a lot of airtime, so glad I did. What a scam, the WorldCalls card that I had purchased advertised calls to Thailand at a very good rate (1.9 cents a minute) and offered 526 mins. for a $10.00 card. As soon as I got the phone set up to call I checked the minutes and found they had dropped mysteriously to 150 mins! That is without any calls, after making a call the minutes were almost gone, I actually could have called cheaper on a landline. After repeated phone calls to the company and numerous emails I gave up, it wasn't worth my time. Buyer beware, horrible company.
I agree and couldn't have said it better. I too got scammed and after several phone calls, I finally realized that getting my complaint resolved was a pipe-dream. Not only do they bait and switch, it's obvious to me that the support staff has been trained to avoid and frustrate. When not giving a song and dance about looking into it, they put you on-hold indefinitely. It's only AFTER I finally had enough that I did a search and discovered that I'm FAR from alone. My biggest concern though is that unlike impossible to regulate foreign scammers, the company appears to operate here in the United States. I question why they appear to still operate untouched when the FCC and other consumer regulatory groups can easily reach them? Still though, I am filing a complaint in the hopes that numbers will prompt these groups to ACT!