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Vermont castings bbq
My husband purchased a $3000.00 bbq from these people June 27 2015... July 25 he noticed gaps on each side of lid where heat and smoke were escaping..resulting in staining on front hood..we returned and asked for a refund and would purchase a different brand... They said that they could not do a refund but would contact Vermont to request a new hood... To make a long story short, Finally in August they had a new bbq for us but upon inspection my husband noticed same gaps on hood... well guess that pissed Caledon fireplace owner off.. As of this date, nov 17 2015, they have our 3000.00, bbq we purchased in June, as well as new issued bbq. They have hung up on us, ignored numerous emails and unless we sign a letter, along the lines that we abused the bbq, it seems we're screwed, and once again consumer is worthless once retailer has our hard earned money.. we are now in process of obtaining our lawyer, Consumer Report from CTV, Consumer Affairs and everybody else that I can get help from... Please. Buyer Beware... Cannot believe how absolutley awful this business treats people... Our old Vermont castings bbq is ten yrs old, has no gaps, and looks newer than one we had for a month.
Is Caledon Fireplace legit?
Caledon Fireplace earns 91% level of Trustworthiness
Perfect Trust Endorsement: Caledon Fireplace achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Caledonfireplace.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Caledon Fireplace protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Caledon Fireplace has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Caledon Fireplace complaint handling
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Caledon Fireplace contacts
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Caledon Fireplace phone numbers+1 (905) 838-1114+1 (905) 838-1114Click up if you have successfully reached Caledon Fireplace by calling +1 (905) 838-1114 phone number 0 0 users reported that they have successfully reached Caledon Fireplace by calling +1 (905) 838-1114 phone number Click up if you have UNsuccessfully reached Caledon Fireplace by calling +1 (905) 838-1114 phone number 0 0 users reported that they have UNsuccessfully reached Caledon Fireplace by calling +1 (905) 838-1114 phone number+1 (888) 212-4413+1 (888) 212-4413Click up if you have successfully reached Caledon Fireplace by calling +1 (888) 212-4413 phone number 0 0 users reported that they have successfully reached Caledon Fireplace by calling +1 (888) 212-4413 phone number Click up if you have UNsuccessfully reached Caledon Fireplace by calling +1 (888) 212-4413 phone number 0 0 users reported that they have UNsuccessfully reached Caledon Fireplace by calling +1 (888) 212-4413 phone number289-801-3238289-801-3238Click up if you have successfully reached Caledon Fireplace by calling 289-801-3238 phone number 0 0 users reported that they have successfully reached Caledon Fireplace by calling 289-801-3238 phone number Click up if you have UNsuccessfully reached Caledon Fireplace by calling 289-801-3238 phone number 0 0 users reported that they have UNsuccessfully reached Caledon Fireplace by calling 289-801-3238 phone number
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Caledon Fireplace address2999 King St, Caledon, Ontario, L7C0S8, Canada
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i have a vermont casting bbq, those holes are vent holes. Lol