Cadbury
reviews and complaints

I love chocolates, and Cadbury has always been my favorite since I was a child. To my surprise, for the 2nd time in my purchase of the chocolate, I am very disappointed to begin with. I purchased a bar of chocolate from a 7-eleven store near my work place and found it to be somewhat not how it is suppose to be in consistency or shape when I unfolded the wrapper I purchased a bar of the Cadbury chocolate. I was dumbfounded by the way it literally looked. The expiry date is still a year away yet why was it like that? the chocolate literally falls off like sand and the bar looks unpleasant.

Many many years ago, I had the same experience and even far more worse that this experience, It has maggots in it. I brought it back to the shop and the shopkeeper took it back and told me not to complain. I was young not thinking much and just took the refund back.

And now years later, I am wondering why would Cadbury produce such a void product again?

Please give me the explanation as a consumer, why was I able to purchase that?

Refer to the pictures below.

It was a few weeks ago, 29/9/21 when I purchased it, and I felt that I should voice out my disappointment because I will not want to eat them again.

A joy that it gave me seemed as it was taken away with this experience.

My wife bought two (2) pack of the assorted chocolates for about +- R70.00 and the nought and nikki was not in the pack. She bought it from Shoprite in
chatsworth. I approached the store with regard to my query and was told that
they could not help me because of the Covid 19 policy, it was sad because
after this experience i do not think that we will be buying this product
anymore. The store could have logged call to the relevant supplier and got
back to me but they refused. Aden Naidoo [protected] W Kerri [protected]
(wife)

Tried opening package, and the glue was everywhere, all over the chocolate bar. I bought 2 and the other one was the same . I got mad and through it out. It was so bad I couldn't get it off wrapper or chocolate bar. What a mess

I bought 2 caramilk bars and both, i fought to get into, then to find glue all over it. I end up throughing them out but kept the wrappers.
My email is [protected]@gmail.com

Hi All
I recently PURCHASED a few cadbury products from a local sweet shop,
The whole nut slabs entire box was expired and could not be exchanged or refunded and i am a big fan of this products and now i am losing my mind trying to find resolve
Can i please get a full fresh box of slabs(Whole nut) and a free gift for all my trouble and loss of income /time running around
[protected]@GMAIL.COM
[protected]

About 3 weeks ago i purchased a DAIRY MILK SILK RED VELVET oreo from a retailer where the chocolate was not in good condition and to be mentioned the chocolate packing was not good the inner cover was too wet and i noticed that the chocolate had avery bad smell with black spots and i feel unsafe to eat this chocolate i have attached th chocolate pics below kindly see to that and i request you to do a favour for me

I opened it to eat but it has something like bubbles or like pimple on it but it has more 3 months expire

I purchased 3 Cadbury dairy milk of 10 rupees each from a local shop near my house in Thane, Maharashtra on 7th November of 2021.

2 were fine but one of them had weird dots on them and it's taste was also weird. After taking a single bite I threw the whole packet. Packaging date is 7-2021 and code written is D1 0728 B1.

It is manufactured by Mondelez India foods pvt ltd. Unit no 2110, 20th floor, tower 3, wing c, one international center, parel, mumbai 400013 at DP Chocolates, Khasara No 166, Apparel park cum industrial area, katha batoli, baddi, Dist- solan, Himachal Pradesh 173205.

Very disappointed with Cadbury.

I bought a bar of chocolate CADBURY ALMOND CHOCOLATE BAR at 99 Speedmart near my house. After a few hours of reaching home, I decided to eat the chocolate, to my surprise when I opened the chocolate packet, there were tiny spots on the chocolate bar, and the texture of the chocolate was crumbled and there were also white spots on the rest of the chocolate bar.
DATE AND TIME PURCHASE: 04-11-21, 05:31PM

I would like a refund and replacement of the product as it was really disappointing to have received my favorite chocolate bar in such condition.

Do contact me at : [protected]@gmail.com

Bought Halloween candy bars from Walmart in whitecourt, Alberta. When we opened first box we found wrappers with no candy bars in them. Wrappers were still sealed with air inside. A total of 7 wrappers were empty in the box of 90. Not cool. I wonder how often this happens? Never really had this happen before. Although it seems meager to file I'm not complaining about quality, just quantity. Cadbury is still my favourite chocolate. Just hope factory rectifies issue and minimizes this from happening to others.

I bought a packet of 10 chops and I'm expecting to get a full chomp not half a chomp in a packet

I bought a slab of Cadburys milk chocolate and tried to melt it over low heat on the stove, yesterday the 5th September, I then attempted melting it in the microwave, it made no difference. The chocolate would NOT melt and rather the whole consistency changed, it looks similar to a ball of gravel. I was very surprised as I have melted chocolate in this way for years.

I attach the photo so that you can see the problem.

Please advise, have the ingredients changed or what could be the problem?

Thanks

Nicolette

To whom it may concern I just bought a Cadbury whole which is my favorite by the way and it has a few nuts and this is not the first time maybe you guys should sell one with more nuts and call it Cadbury with extra nuts and increase the price I mean the main reason we buy it its because of the nuts if I didn't want nuts I would buy dairy milk so help this is not fair for some of us eating chocolate is a luxury so please make it enjoyable for us I am really really disappointed now we are forced to eat sneaker because it has more nuts please do the right thing so we can remember why we love wholenut so much.

Hi, I bought a Cadbury's slab chocolate, whole nut, and there was only a few nuts in the chocolate. This isn't the first time that I've experienced this with the wholenut chocolate. If I wanted a plain chocolate, I'd buy Dairy milk. I'm really disappointed in your product.
There used to be nuts in almost every block, now you will be lucky to find a few scattered pieces.

We bought this chocolate on 21 july 2021. It's a nearby shop to lane no. 3, thite nagar, kharadi, pune. 411014
Chocolate mfg date 05/2021.
We bought two dairy milk worth rs .10 each. Ate one of them but the taste was suspicious. The other one is showing white dots on it like the first one. This seems to be like a rotten chocolate or faulty which can easily affects someone's health. We still have the the chocolate with us and can present wherever it is required. Cadbury should do routine check ups on their product and kindly look into this matter .

Regards,
Swati Rangari
[protected]

Today on 22 july 2021 I bought a Cadbury dairymilk silk roste almond choclate from a store in Guwahati for my sister. She began opening the dairy milk after coming back home and noticed some white partials on the choclate.
The choclate was pkd on 14/02/2021. The choclate was looking creepy. It says rich classic choclate -why? how? can choclate this bad be rich and classy.

Bought it from 7/11 store. I dont know if it is expired or not. But the chocolate is already dried and cracked up.

Good day,

I bought a lunchbar as a once in a while treat for pensioners at Pick and Pay Gordonsbay today, and it was rock hard, very dissapointed and in pain, therefore this email.

I herby attach the slip and wrapper which bb 15/12/21. Shocking to see that it is suppose to be expired by December, by then it might be a fossil. 😅

Will you please take these from the shelves for old age people like us, it is very harmful to our 'plastic teeth'

Best regards
Marléne

I am livid! What is wrong with Cadbury. Your [censored] people texted me almost 11 pm with spam. [censored] you!

Now you say my complaint is too short to submit. I hope you all burn in hell. Is that long enough? Do you get the picture?

Good day,

Would like to lay a complaint on the quality of your chocolates. My husband and I were having our daily treat before bed, and he opened a PS and it had no chocolate on. Very disappointed. This is unfortunately not the first time this happened. That time we thought maybe it was just a mistake, however now it's becoming a waste of money and we would rather buy elsewhere.