CB Internet Providers Optimum

Optimum review: The very worst company in America... Not even close... Do not use!

Lee Fedornak of US

Nov 07, 2025 5:35 pm EST

Verified customer

Featured review

This company is a complete scam. After 7 years of complete torture I am leaving. They take away services & raise your rates. It is nothing more than a marketing scheme. They abuse their clients & do not care. Their customer service is farmed out all over the world to 3rd world countries. I spent 2 hrs being passed around to 6 different people today having to re tell my story each time. Bottom line is I was trying to get services back that were cut & my bill went up. To reinstall what I have had for years... My bill was going up $70 a month. So I am saying f u to optimum. I will find anyone else. Optimum will not be in business in 5-10 yrs. I am cutting the chord to these incompetent thieves & crooks! Please save yourself the grief & do not use them. I can only imagine what their phone service is like! Adios!

Recommendation: FIND ANYONE ELSE BUT OPTIMUM. YOU WILL THANK ME!

0 comments

Add a comment

Optimum - Fraudulent charges 5

Optimum - retention department 2

Optimum - internet 1

Optimum - fees 35

Optimum - fraud and scam 7

Resolved

Optimum - took off gsn! 1

Optimum - guide and dvr

Optimum - Suddenlink $200 gift card 3

Optimum - online chat

Optimum - Internet services

View all Optimum reviews and complaints

Optimum Contacts

Optimum phone numbers

+1 (866) 200-7273

Click up if you have successfully reached Optimum by calling +1 (866) 200-7273 phone number 3 3 users reported that they have successfully reached Optimum by calling +1 (866) 200-7273 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number 39 39 users reported that they have UNsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number

Customer Service

+1 (973) 230-6048

Click up if you have successfully reached Optimum by calling +1 (973) 230-6048 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-6048 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number 1 1 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number

New Jersey, CS

+1 (973) 230-2037

Click up if you have successfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-2037 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number

New Jersey, Sales

+1 (203) 870-2583

Click up if you have successfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2583 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number

Connecticut, CS

+1 (203) 870-2492

Click up if you have successfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2492 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number

Connecticut, Sales

+1 (631) 393-0637

Click up if you have successfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0637 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number

Long Island, CS

+1 (631) 393-0707

Click up if you have successfully reached Optimum by calling +1 (631) 393-0707 phone number 1 1 users reported that they have successfully reached Optimum by calling +1 (631) 393-0707 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number

100%
Confidence score

Long Island, Sales

+1 (718) 860-3514

Click up if you have successfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 860-3514 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number

NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

Click up if you have successfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 975-1140 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number

NY: Bronx / Brooklyn / Westchester, Sales

More phone numbers

Optimum emails

contact@optimum.com

100%
Confidence score: 100%

Support

Optimum address

6 Corporate Center Drive, Melville, New York, 11747, United States

Optimum social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 13, 2025
View all Optimum contacts