I went to the esso gas station near me today, to run my car through their car wash. My receipt tells me I was there at 12:54pm, this afternoon. I went through the wash, and drove straight home. I only live about 3 blocks away. When I arrived home, I took a look at my car, and the back of my car was still dirty! My husband and myself drove back to the gas station. I went in with my receipt and told the clerk that my car was still dirty. I asked him to come outside to have a look for himself, with which he rudely declined. I then asked him to return my money ($13.64), again he rudely declined. I again explained to him that my car was still dirty! He told me that he didn't know where I had been and that I probably ran over some dirt! I hadn't even been gone 45 minutes since I had my car washed! That's when I asked for the manager. He said he was the manager. Then I asked him for a phone number I could call, he told me he owned this place and was not going to return my money. He didn't even offer to have my car rewashed! I went out and got my husband to come in. I thought maybe he would have better luck. As my husband got out of the car, he swiped his hand along the trunk, to show the clerk the dirt on his hand. He had no luck with him either.
There were many people standing around watching this conversation. All of them shaking their head at this guy. One man told me he had the same experience and would never have his car washed there again.
I have never dealt with anyone as rude as this man was! As he talked, he grinned! He was the most rudest attendant I have ever come across. I will never return to that esso station again! I just wish there was something I could do about this.