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wigsis.com Consumer Complaints & Reviews

WigSis / indian remy hair wig

GJMil on Jun 3, 2017
The wig I received was not of the quality advertised and nothing like the wig I was expecting to receive. Once I contacted the company regarding returning the wig I got the run around and they would not provide me with the information so that I could send the wig back. They offered to send...

WigSis / they keep ignoring me and won't give me a refund

Tcb 1 on May 1, 2017
They won't answer my emails I'm pretty sure they blocked me from emailing them I politely asked for a refund and they will not do it some one named cecilia keeps tryna tell me the wig is 100% human hair not to worry and to think twice about cancelling I told her no that's fine I just want...

WigSis / wig

Nan lthrom on Apr 28, 2017
Internet purchase on March 24, 2017. I received product and it looks terrible, completely unnatural. Emailed customer service (refund is guaranteed within 30 days http://www.wigsis.com/help/return-policy/. I received the wig on April 11 and sent an email of my disssatisfaction on April 12...

Wigsis.com / wig purchase

Karenkaywright on Apr 22, 2017
Don't order from this company you will be very disappointed. The advertising of these wigs or false advertising you will receive a cheap ugly wig. They will not give you a refund keep giving run arounds. This a warning don't order from this company i spent $200. I should have research thi...

WigSis / poor product quality, poor customer service, will not honor refund policy

Debra Cruz on Mar 27, 2017
They will not honor their own return policy but after a month of emails back and forth they finally replied with a return address but will only replace not refund : The return address: Receiver: Miss Guo Address: Room 1003, Huishang International Building, Shouchun Road, Luyang District...

WigSis / it isn't a monofilament

Wallis Glen on Mar 21, 2017
I have just bought this wig I had it layered and just started wearing it - it is fabulous, I have had nothing but compliments, the quality is great, colours wonderful. I am someone who suffers with a thyroid problem and my hair has suffered unfortunately, I now feel good again.I found it...

WigSis / not curly enough

Sabrina Mars on Mar 18, 2017
I am so glad I purchased this wig. The fit is fabulous and I love the color. My experience with Wigsis also was wonderful. The lace front looks so natural and doesn't itch like other caps. I have medication induced alopecia, so wearing a good fitting and good looking wig is a must. I will...

WigSis / the color is a little darker

Deirdre Marian on Mar 14, 2017
"I just received my Wig, and it exceeded my expectations. It's a beautiful piece. The color is a little darker than the model's photo in indoor lighting, but still a nice warm chocolate. The hair is very soft. It's a little thin and lies close to the head, which looks very realistic. I...

WigSis / wrong wig and replacement

Erin on Mar 13, 2017
I am absolutely disgusted with WigSis and would not recommend it to anyone. I have ordered a dark brown long wig and the one I received was black. I contacted them and following all the instructions sent it back. One month later I received another wig and this time it was the right color...

WigSis / you just part it one way

Pandora Bruce on Mar 10, 2017
Recommended this site by my daughter. We've both got alopecia. Always wear this wig but the shop I used to used always had to order my colour in. Ordered Wednesday and got from Wigsis wigs by Friday. Very impressed. The wig is lovely. Very natural looking. I wash it every two weeks and it...

Wigsis.com / return policy

NotHappy59 on Feb 3, 2017
I ordered a wig from WIGsis.com. Received it and it was NOT what I ordered. Not the color and NOT the style. I contacted them to return it and they gave me every excuse including taking the wig to have it cut. To spend MORE money for something that I ordered expecting it be the picture...

WigSis / a little short

Emily Kenneth on Jan 21, 2017
When I learned I would lose my hair to chemo 2 years ago I ran to the only wig shop in town and bought 2 wigs at $400.00 a pop. They are beautiful but not the right color or style. I wore one once, A friend told me about the Wigsis. I went straight to the Wigsis. I was thrilled...now I...

WigSis / at first was not at all comfortable

Georgia Selena on Jan 13, 2017
This wig is my first wig, and I got her in the colour 6. I love the styling, very elegant and looks as though I put in a lot of effort with my hair. I get lots of compliments about my hair, which has never happened before. There is a downside though - I found it a very snug fit, so at...

www.wigsis.com / don't suit for me

Elsa Ingrid on Dec 30, 2016
I have just received my wig in 14H, and was really excited to be able to wear it on my hols when my hair gets really difficult to manage. Unfortunately this wig wasn't for me. The colour was fab but the style just didn't suit my features. There was too much hair, it was also a little bit...

WigSis / this site is nothing but scam

Joys on Nov 22, 2016
Purchased a wig from this site and the one I received was terrible and quality was very poor. I contacted them and said that I want to return it and get a refund and they agreed. They gave me a return address and I shipped it back at my own expense. About two weeks later when they received...

WigSis / fraud, theft and total scam

Jennifer 249 on Nov 19, 2016
Alright!!! If you are ready to experience one of the most frustrating events in your life, well step right up and throw your money down this fraud vacuum called WIGSIS. Not only do they fail miserably to deliver any product as described on their website, they also have an extremely...

WigSis / stalling on order cancellation and refund

Kathie Kulikowski on Aug 6, 2016
Beware of this online company. There is no address, no phone number, only an email to correspond and return correspondence appears to be from an ESL speaking individual or a canned message. I have never bought a wig before and thought I would try for fun. This website was one of the first...

WigSis / human hair wig... which wasn't human hair!

Linda Van Der Werff on Jul 16, 2016
I ordered a punk-ish wig wich I loved, the website said it's human hair. http://www.wigsis.nl/halflang-lace-front-traditiona-damespruiken-skuhfnb103.html So I placed an order and waited for it to come, meanwhile I've send some emails because I didn't find any new info on where it...

Wigsis.com / 2 wigs

joanne badour on Jul 1, 2016
I bought 2 wigs from this web site. Looked at the pictures of the wigs looked really good, looked like the wigs on the other websites that has the same wigs for sale. Did not say anything about being made custom. They were terrible.. They are the worse looking wigs I have ever seen. The...

WigSis / wig

Sherry Tyus on Jun 3, 2016
I placed an order with WigSis on May 19, 2016 and received it on May 31. The order number is TA160519C6443. Once I received the wig, I didn't like how it looked on me and the style was slightly different than pictured on the site. I immediately contacted WigSis on the same day that I received...

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