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wigsis.com Consumer Complaints & Reviews

WigSis / I received wigs which are not what I ordered and they are not willing to return/refund

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helenava32 on Feb 8, 2018
I am dealing with terminal illness. I ordered 2 wigs after spending hours to order them correctly. after 1.5 month I received 2 wigs which are different cuts. The wigs are not what I order and I paid around $260 for them. Now I am trying to return them and get my refund but they are not...

wigs sis / poor quality will not refund my money

Ex
Expressjen on Jan 31, 2018
I purchased a wig from this company. It was not delivered at the time they promised. It was very poor quality. When I tried to get a refund they refused. They just keep emailing back and forth with me. The wig cost me $128. They said they would refund $15. Please do not order from thi...

WigSis / the style

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Jaterrio Johnson on Jan 17, 2018
I have this wig in Nice red colour. I have been wearing this style for about a year. I'm very happy with the overall look of this wig. It looks realistic, and I have had several compliments from people who didn't realize it was a wig. It's comfortable to wear and feels really secure. I...

WigSis / wigs

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Hocine Gabel on Jan 15, 2018
Attention to anyone who wants to order a wig from Wigsis, owned by a Chinese person by the name of: zhao quiang located in china. This company with I am still dealing is a deceiving company. I ordered two wigs with natural hair short and small size for men and was charged usd-601.01. I...

WigSis / www.wigsis.com molly and daisy (owners)

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FightAgainstThieves on Jan 12, 2018
Ordered $212.00 wig that was listed online as "real" human hair. When it arrived, it was cheap, broken off, synthetic matted plastic hair that is completely unwearable. They refuse to refund and insist I send wig back to China and send another $100.00 to make another wig! They claim...

WigSis / human hair wig

Ki
Kimberlygodsey68 on Dec 31, 2017
When I received the wig from Wigsis, it looked nothing like the website photo. I ordered a mixed color, and my wig was nowhere near the color I ordered. I thought I would be able to return the wig for a refund since I contacted them the day I received the wig. I read their return policy...

WigSis / a wig I ordered 10-08-2017

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Lona Alexis duboi on Nov 1, 2017
Am being given the run around by a gal named candy for three weeks and believe I have been scammed out of $116.00 and will never receive my wig. Have turned all email exchanges over to my credit card companies fraud division. So sad to know that these type of scams exist but sad that I wa...

WigSis / wig return and refund policy

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Denise Howells Smith on Oct 3, 2017
I bought two wigs which look nothing like the pictures. I spend $205 and the company offered me $25 if I kept them. I have been trading emails with them for over 20 days. This company is a scam. I have filed a complaint with the Better Business Bureau. I was told they are custom made. I...

WigSis / stay away from this company

Va
Valerie De Sibuar on Sep 11, 2017
Nothing but disappointing. What are people who were unsatisfied with the quality supposed to do? There would be one reasonable and logical answer: return the item and get the money back. Yes, but it works only for those companies that are sure you won't return anything, they are...

WigSis / wig

Ma
MartyTyrone on Sep 9, 2017
The wig that I ordered was not the same color, had lace that was visible/hanging out around the edges, was different lengths in the back, was larger than the size I ordered, and looked nothing like the picture. I contacted the company immediately so that I could return the wig and they...

WigSis / product not as advertised

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V. Burgess on Sep 6, 2017
I ordered a Refined Straight, short, black, human hair wig from WIGSIS, color #29. The color on the web is different from the wig color. Because they use numbers rather than the terms for the color, such as blonde, brown, brunette, etc., I thought the color appeared to be a warm brown. The...

WigSis / where is my wig

Je
Jennifer Moore on Sep 5, 2017
order #FA170822C702 from ordering my wig from this country, I have not received. However.138.00 dollars deducted from my credit card company. I called the number on charge statement but with no help. I am going to contact credit card to stop payment if I don't get some kind of response at...

WigSis / poor quality

Ma
Marsha Murphy on Sep 5, 2017
I'm writing this complaint to warn you about unfair actions of theirs. They are so unscrupulous. When I pay money for something, I want it to have a good quality and don't expect to get a wig that's only good for washing the floor, not for wearing. Shame on you if you think that quality...

WigSis / unethical company

Gc
gcbc on Jul 21, 2017
I ordered a short all over soft curls wig from Wigsis. When I opened the box I didn't even brother to take the wig out of the box. Instead immediately sent an e-mail to the Company explaining the wig I received bared absolutely no resemblance to the wig as shown on their web site and I...

WigSis / wig purchase

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Rdei on Jul 6, 2017
Ordered wig on April 29th with expectation to receive within time stated. The time was 5-7 days with receipt 4 to 6 days. They charged my card immediately but never rec'd notification that wig was being sent. Received notification that wig would be shipped by May 6th - 8th. By May 10th I...

WigSis / indian remy hair wig

Gj
GJMil on Jun 3, 2017
The wig I received was not of the quality advertised and nothing like the wig I was expecting to receive. Once I contacted the company regarding returning the wig I got the run around and they would not provide me with the information so that I could send the wig back. They offered to send...

WigSis / they keep ignoring me and won't give me a refund

Tc
Tcb 1 on May 1, 2017
They won't answer my emails i'm pretty sure they blocked me from emailing them I politely asked for a refund and they will not do it some one named cecilia keeps tryna tell me the wig is 100% human hair not to worry and to think twice about cancelling I told her no that's fine I just want...

WigSis / wig

Na
Nan lthrom on Apr 28, 2017
Internet purchase on March 24, 2017. I received product and it looks terrible, completely unnatural. Emailed customer service (refund is guaranteed within 30 days http://www.wigsis.com/help/return-policy/. I received the wig on April 11 and sent an email of my disssatisfaction on April 12...

Wigsis.com / wig purchase

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Karenkaywright on Apr 22, 2017
Don't order from this company you will be very disappointed. The advertising of these wigs or false advertising you will receive a cheap ugly wig. They will not give you a refund keep giving run arounds. This a warning don't order from this company i spent $200. I should have research thi...

WigSis / poor product quality, poor customer service, will not honor refund policy

De
Debra Cruz on Mar 27, 2017
They will not honor their own return policy but after a month of emails back and forth they finally replied with a return address but will only replace not refund : The return address: Receiver: Miss Guo Address: Room 1003, Huishang International Building, Shouchun Road, Luyang District...

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