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whitecastle.com Consumer Complaints & Reviews

White Castle / Food / manager

Jk
Jksn on Dec 11, 2016
The people working at this location are clueless about customer service. The manager (In the brown shirt) has both arms full of vulgar tattoos, her bottom teeth full of gold think it was a grill, nose piercings and hair all over her head with no hair nets. Not very becoming for a...

White Castle / Horrible waffle sandwich

Sa
Sally Jane on Oct 26, 2016
I was nice enough to call customer service after receiving terrible food at a White Castle, and the gal who answered the 1-800 call was snitty, snotty, and condescending. After keeping me on hold twice and getting a great deal of information from me, she basically told me that it was my...

White Castle / Beverage Concern

Da
Dan
Ordered a diet cola with my meal. The cup was overfilled so that, when I inserted a straw, the soda overflowed onto the lid. The soda on the lid spilled onto the console of my 2006 Toyota Solara. I immediately wriped spilled soda with a napkin. The soda had stained the metallic-gray finish on my console. What did I put in my stomach???

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