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vivint.com Consumer Complaints & Reviews

Vivint / contract bait and switch

jullbully on Jun 10, 2017
Do not use vivint they are liars and crooks. I lost my job and called vivint to ask when my contract was over because that would be one less bill to pay especially at 60.99 per month. The very nice man offered to lower my bill by 15.00 a month that would make my bill 45.99. He kept going...

Vivint / They try to sell me another contract!

CarryN on Sep 29, 2016
I had a contact with these guys and was extremely happy when it was finally over. Vivint gave me nothing but headache, their service was terrible, and I often argued with these guys. So my contract was over and I was extremely happy, but they started calling me like almost every day and...

Vivint / Cancellation Policy

Lucas54 on Mar 31, 2016
They have a Cancellation Policy that is totally unfair and unforgiving. If you have a circumstance where you cannot give a full 30 day notice before you need to cancel (such as sudden death or an unexpected move), you WILL pay them for another month of unneeded service when you...

Vivint Sky / Service

jangel22352 on Apr 14, 2015
I had a system installed on 3/28. That was almost three weeks ago. It never worked properly from the start. I put in multiple requests for service. They stated the first available was in December. My last call was elevated to a manager. I did get the service appointment moved up to June...

Vivint, Inc / Misrepresentation of Contract and Unethical Sales Tactics

A phil on Apr 7, 2014
A door to door Vivint, Inc. employee used unethical sales tactics to acquire our business in July of 2012 with the false promise of a cancellation rescission period and a free front door key pad lock. We were promised that he would come by our home and pick up the rescission documents the...

Vivent Or Apx Alarm System / Service

pnavin on May 24, 2011
They Collect service fee as quickly as possible, but if any thing goes wrong they are always trying to up sell, even to send a person out if the service is not working properly they want a service fee. You would think, that, with a service fee every month they would like to see that the...

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