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timepiecesusa.com Consumer Complaints & Reviews

Timepieces International / Order number 948348A

Kamal Nawash Esq on Mar 29, 2017
I purchased a watch and ring from you. The top piece of the waste band detached from the watch. I called to have my watch replaced and a supervisor by the name of Keshena Genini said that she would replace the broken piece and that she expected me to go to a jeweler to have it fixed. I...

Timepieces International / Denim & diamonds watch

KarenB62 on Feb 3, 2017
I have ordered several ladies watches and rings over the years and have never been disappointed. The photos on line and in the catalog truly represent the product. When having batteries changed in watches, I have had jewelers comment on the quality of the watches since it wasn't a brand...

Timepieces International / Diamond Stainless bracelet

Scott6scooter on Jan 12, 2016
My partner ordered the bracelet for a Christmas present, after 2 weeks wearing it, the leather braided ban came out of the stainless coupler, it apparently was held in place by "hot glue" only, I've tried contacting them for service to see if there is any warranty, but to no avail...

Daniel Steiger Timepieces Usa / Customer service and poor quality

Bob Colucci on Jul 12, 2011
Try to get through to Timepieces International, makers of supposed fine watches. After being put on hold, if you wait more that 14 minutes, customer service call center drops your call. It has happened more that 3 times today. You just can't get through. Their watches have really gone...

Timepieces Daniel Steiger / no customer service phones off

they took my money since novenber they send me the wrong items i send back my wacht not working for exchance they recived the wacht i have who sign for the wacht tru fedex#867017729624 i still waiting they also charge my bank account 19.99 for extra links for a bracelet no links i cant not...

Time piece USA / Ladies Watch Bought 45 days before &exchange period&

I spent ALOT of money with this company. I puchased a watch 3 years ago and I absolutley, love it! Well, 1 year later, regretfully, I lost it. I saved my money for 1 whole year, and as a "goal" I wanted to buy the same exact watch. Well I DID. In November 2008. I also, spent much...

Timepieces International / Nice customer service reps, but HORRIBLE customer service

Customers beware! This company has the nicest customer service reps on earth, and it's really frustrating to be upset with the company, and hard not to take it out on these nice people that answer the phones. I also had problems getting through to their customer service line, so I called...

Timepieces International / Never got my order

The " Timespieces International" is the last company you want to order from. I ordered a watch 7 weeks ago first it was 2 weeks then they where hold up by costumes then they are in Florida not shipped jet but 2 weeks later I still don't have the watch. They feed you a line of BS if...

Timepieces International / Terrible experience

I ordered in the catalog of the company " Timespieces International" two pair of watch-"Daniel Steiger Sienna Midnight" for my Husband and myself for our 39thmarriage anniversary in early days of February/ 2008. My Id. code for this catalog is E2100A. I was told that shipping take...

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