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target.com Consumer Complaints & Reviews

Target Brands / christmas nutcracker figure - item #52554134

Mc
MCThomas on Dec 8, 2017
ORDER # 1018055943099 - Placed 12/01/17 - received 12/07/17 --Ordered this Nutcracker figure online to avoid traveling miles to the store etc. It arrived in a very large, damaged box, the item loose and had banged around the whole trip obviously, with about a yard of "plastic air pillow...

Target Brands / online order

Ma
Markeisa Mcknight on Dec 5, 2017
I placed a order online for a sale you had for a 6 piece towel set for $4 and requested In store pickup so i get to the store and my order was Wrong i was then advised that i had to contact the online Customer Service and i did the Rep Apologized and Stated that he was going to issue a...

Target Brands / wrong amount of payment processed

En
*ena on Dec 1, 2017
I made an on line purchase. I had a giftard and debit card to use. I entered the giftcard info and then debit. All of the money was taken off of my debit card. I called a representative to correct the transaction. He canceled the previous sale and re-entered it correctly taking it off of...

Target Brands / customer service return/exchange xbox one kinect

Ch
Chiechie2 on Nov 28, 2017
I'm complaining about employees at a target branch and the horrible customer service given concerning an exchange. I recently purchased Xbox one Kinect from my local target however upon opening and trying to connect the Kinect, I realize the Kinect that was supposedly Xbox one model wa...

Target Brands / online ordering issue

Pa
PackerGurl on Nov 28, 2017
11/27/2017- I went to order an amazon fire 8 32GB tablet in pink because it was such a great deal at 89.99 plus 15% off!The deal ended at 11:59pm I spent the evening trying to order it online and kept getting that it was unavailable within 100 miles.So I tried the blue case one and it said...

Target Brands / holiday spend 75 get 25 off

Kr
Kristen McLean Ligotino on Nov 27, 2017
I came in to target b/c of your advertising of the deal on buying holiday items. Spend 75 and get 25 off. I had $82 worth of lights, wreath box and wrapping paper. When i got up to the register the discount didn't happen. Both the cashier and I were surprised. A manager came over and quite...

Target Brands / xbox game

Ri
Richard Hendrix on Nov 25, 2017
Target refused to honor the return policy set forth in Texas Law. Target company return policy violates Texas law by preventing opened console/computer games from being returned. Texas law states consumers have the right to return anything within 14 days. The packaging was deceptive by not...

Target Brands / gift card

Ge
georged33 on Nov 10, 2017
Targeting® Black Friday - Buyer Beware! Holiday Shoppers: If your considering purchasing a 'Gift Card' Stay away from Target... They continue to have Chronic Systemic Internal Security Issues... Your 'Gift Card' balance will 'disappear' and they will blame YOU... No Refunds I got...

Target Brands / target store refused an exchanged for same item with my receipt

Cl
Clip22 on Oct 22, 2017
This is not Right how target store treated me, I need it to do an exchanged for my air mattress I bought because the air comes out I didn't find any cuts for the air to be coming out so I'm thinking its the pump not working so is a factory defects. I decided to go exchange it for the same...

Target Brands / target.com ordering: destroyed item and supposed expedited shipping

So
Sophia NC on Oct 20, 2017
I am currently unable to leave the house due to a medical condition and with my husband traveling for the week, he ordered some Enfagrow Formula that I needed for our two children. Target.com claimed it was in stock and would ship faster by one-day versus Amazon.com and time was of the...

Target / employee smoking in public entrance and disrespect to customer when asked about it

St
Sterling871 on Oct 6, 2017
I witnessed an employee step outside of this Target and light up a cigarette. I asked if he worked there, he said yes. I asked if they let him smoke right by the entrance, he looked me in the eyes took a drag and looked away. I asked again and he said yes, they let him smoke there. I later...

Target Store / red card customer service/ general customer service

Ma
markiza on Sep 20, 2017
Target customer support is useless and worthless. No "press 0" or "please hold" to speak to a representative. On September 20th, 2017, I've attempted to contact Target customer service/ redcard customer service/ general customer service/ ANYBODY, to simply ask a few questions regarding the...

Target Brands / I preorder a xbox x they canceled for no reason

Sh
Sherry77 on Sep 10, 2017
I had preordered a new Xbox x for my son for xmas. For some reason they canceled my order stated that the funds wasn't there. What I don't understand is my red card had available credit of over 700$ and the Xbox x was a total of 503$ so how is 500$ more then 700$ it isn't but target act...

Target Brands / target online and store experience

Be
BeeBee2 on Aug 21, 2017
I found a swimsuit online marked for $4.48 and it said in store purchase only. It would not let me ship it or pick up in store. So I found he nearest store that it said I could purchase it from. Went to the store, found the swimwear went to the register and it indeed was NOT $4.48. I...

Target Brands / guest services

Br
Brbegrl29 on Aug 15, 2017
As a long time customer I'm beyond disgusted by the service I received from MULTIPLE Guest Service Representatives. When as a customer I make a significant purchase and your employee screwed up the payment to the point that I had to have in store customer service do a post void transaction...

Target Brands / store policy

Am
Amanda Guzewski on Aug 12, 2017
Date/Time: 8/12/17 10:20AM I was talking to the customer service girl asking to return then re buy what i had purchased the other day (within a few day span) because the cartwheel app had a 40% off the school uniforms now. obviously who wouldn't want that price difference? i had my fiance send...

Target Brands / red card

Sc
scraig3376 on Aug 8, 2017
I was doing my review of my Experian account and found that Target had reported my account to the Credit companies that I was late. After contacting Target, complete frustration kicked in. I reviewed my emails for the past 3 months and while I found mounds of Target advertisements. The...

Target Brands / store layout

Ju
Julie Schumacher on Aug 5, 2017
The new store layout that I've encountered in the Oak Creek and West Allis, WI stores is terrible. The dismantling of the accessories section and scattering it amongst the clothing means that I cannot find anything I'm looking for. I was 'assured' by employees that it's all still there -...

Target / service by sales associate

Sm
SMHatTarget on Jul 29, 2017
The target on City Line Avenue in Philadelphia Pennsylvania is being remodeled. I said excuse me to a sales associate and she continued to walk. I thought okay maybe she didn't hear me so I say a little louder excuse me. Well, Margaret an older white woman says what? I said excuse me...

Target / store experience

An
Anna Vit on Jul 26, 2017
7/26/17 Target store #2029 Glenwood Springs, CO Terrible, terrible idea to change location of women's purses!! Purses used to be all in one location. But now they are all scattered through out the whole store. Just an awful idea! Not customer friendly, easy or efficient at all! I used to...

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