restaurant.com Consumer Complaints & Reviews
Zilen on Jun 26, 2017
This site is crap. I thought their would be normal restaurants on hear. I was surprised to see that they had none for Zanesville Ohio but they didn't even have anything for our capital of Columbus either. I'm highly dissatisfied and thought it would be much better then this. I received a...
BlueFlame25 on Jun 14, 2017
The site rely on the consumers to keep their site up-to-date and even when they have known about restaurants that have stopped accepting their certificate they continue to sell the certificates to unknowing buyers. They might as well sell certificates to any company and restaurant in the...
Robert Liszi on Apr 19, 2017
Can't pull up my gift cards that I have in my account, over $100 worth. Customer service lines always ring busy. Maybe they have so many complaints they just leave the phone off the hook, IDK. Big Rip Off! Web site is poor at best because if you click a link the page won't load. I...
Jerry Berning on Dec 31, 2016
I went to starving artist cafe in easley sc today and spent 50.00, attempting to use a 25.00 GC. They refused to honor it. I'm pretty upset as the r3staurant wasn't great to begin with and then having to spend all my cash, not to mention the extreme embarrassment of being refused. I don't...
AnnamarieMolloy on Dec 5, 2016
They contacted me to redeem my gift certs and the site is broken. This ALWAYS HAPPENS. I e-mailed the help section four times and got back nothing but automated responses that were clearly generated to answer general questions about how to use the site. No human is ever available to...
chicagorob1 on Dec 1, 2016
I used Restaurant.com certificates for several years, until the participating restaurants started adding ridiculous requirements, like "Redeemed Mon-Thurs only, 4 diners and $100 minimum purchase" - for a $25 certificate that cost me $10. I ended up only getting 15% off, worse deal than a coupon. A...
AlvinF on Nov 11, 2016
Restaurant.com sells various gift certificates to various restaurants so the buyer gets a discount or viewed in another way greater purchasing power. Unfortunately there are many instances that the restaurant certificates advertised on their website either don't do business with...
Restaurant.com / They are listing restaurants offering discounts who actually haven't signed up to offer a discount
Amanda Kerr on Jul 9, 2016
I am a restaurant owner in Rome, GA and a customer came into my restaurant today with a coupon from Restaurant.com that read $25 certificate with purchase of $50. We NEVER Signed up with this company or agreed to offer this type of promotion. This is very bad for business when a customer...
Jack on Apr 7, 2016
Don't use this service, they are selling gift cards that are not working. I have purchased a $100 gift card and invited my girlfriend on a date. We arrived at the restaurant, ordered some food and enjoyed the evening. But when we finished our meal and I provided them my gift card they said...
Richard on Mar 18, 2016
I have purchased a coupon from www.restaurant.com and it seemed like a great deal, but it was too good to be true! So I invited my girlfriend to a restaurant and she was very excited about that. The restaurant I picked was extremely expensive but I had my coupon. So, we arrived, ordered...
Don Carlos Mexican Restaurants on Jan 14, 2016
Customers came in with Restaurant.com's certificates in hand to redeem them for $10.00 and $15.00 face value off their bills. We have no idea where Restaurant.com is selling the certificates for our 4 Texas locations. When the owner called Restaurant.com. The said there is no written...
Reviewer78699 on Dec 31, 2015
Do not buy certificates from this company. Some of the certificates i purchased went through without a problem. Others were rejected by the restaurant as not valid. When you try and get this resolved with restaurant.Com all you get is canned email responses. I have been scammed!!!
youarefakerstoo on Dec 15, 2015
12/02/2015 I received a restaurant.com $50 gift certificate from a local store for making a purchase there. I registered myself on restaurant.com's web site including the code on the back of my gift certificate. I was able to view the participating restaurants on restaurant.com's site but...
b/x on Jul 29, 2015
I purchased 3 local restaurant certificates, for "Sake house Japanese cuisine restaurant", from "Restaurant.com". Today i went there and tried to use it but rejected by the restaurant owner. Then I called the restaurant.com costumer service and talked to the supervisor Ms. Anna. She said...
Very flustered Food server on Jun 9, 2014
Over a year ago restaurant.com offered 18% gratuity of total bill after the discount was applied. As of 8 months ago they removed the 18% gratuity and replaced it with TIP YOUR SERVER ON FULL AMOUNT OF CHECK! We as servers count on that money! Since it's been removed more then 75% of...
Miloviche on Jan 24, 2013
I was duped into spending $30 on Restaurant.com (Specials) coupons. They told me I could purchase $100 worth of wine from OrderWineDirect.com. The coupon was $15. The catch: You have to spend at least $200 to get the $100 savings. No big deal. I was OK with that. However, OrderWineDirect.com does NOT...
bearsareone on Jan 23, 2013
I was duped into spending $30 on Restaurant.com (Specials) coupons. They told me I could purchase $100 worth of wine from OrderWineDirect.com. The coupon was $15. The catch: You have to spend at least $200 to get the $100 savings. No big deal. I was OK with that. However, OrderWineDirect.com doe...
malker on Jan 23, 2013
There is no deal for the consumer here for the most part. Spent $10 for a $25 certificate. I had to spend at least $35 for the dinner... but of course due to the restaurant's menu prices I had to spend $45 ...then had to pay a high NY tax rate on that...and tip of 18% wa...
Brion on Dec 15, 2012
I bought once from them and the restaurant wouldn't accept my cert. Even if they had done that, there are minimum spend requirements that don't make the $$ off equal out to anything other than a % off your meal. Add to that that there are tons of restrictions and zero customer...
Darpune on Dec 10, 2012
If you are familiar with the term "bait and switch" or would like a perfect example or education of it then buy a coupon from restaurant.com. I did! Not at all as described-not even close.When I called for a refund within 10min after they charged( I paid through paypal) and was instantly...