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lumcos.com Consumer Complaints & Reviews

Luminess Direct LLC / Luminess airbrush

11:25 on Jan 30, 2017
Called in and automated service wouldn't let me through unless I had exact date of purchase on c.c. Called the purchase product line and of course they answered right away. Told them I did not understand it to be a continuous club and sending me product and she said she can't help me and...

Luminess Air / legend airbrush system

GoodFaith on Oct 29, 2016
I purchased this product in good faith of the 30 day satisfaction guarantee trial offer. They charged my credit card account on 9/1/2016, the day that I ordered it, 3 charges totaling $40.91, which was the first of 4 payments totaling close to $300.00. I received the product on 9/17/2016...

Luminess Air / everything

Usingmymoney on Jun 13, 2016
The make up is horrible. My face started to break out and I called them immediately. I sent the product back. The airbrush and makeup. They say they did not get it and keep charging me. This is why I am NOT going to order anything on line any longer. Unless I have a history with any...

Luminess Air Brush / used once and experienced an immediate adverse reaction

ed pdron on Sep 14, 2014
I received the product for my wife while she was away on vacation, when she return she use the product once and had a bad reaction, I called the co to get an ra number a few times and they refused, I explain the situation they told me that they will get back to me and the never did, the...

Luminess Air / thieves

Darelne Vnader Hoop on Aug 15, 2014
This is a scam. They send you a product and then start billing you monthly. I never even got to open my package due to vacationing and when I saw the chemical ridden makeup I called to send it back and they refused and continue to charge my card. I have an unopened package and their public...

Luminess Air / non returnable product,

BCoyne on Feb 6, 2014
I recently purchased the LuminessAirbrush cosmetic system through a special on Good Morning America. The system is terrible - absolutely minimal coverage and difficult to use. When I tried to return it, I was informed that since it was a special price, the money back guarantee did not...

Luminess Air / False charges

badservice$ on Feb 1, 2013
I ordered to do the 30 day trial after seeing it on the infomercial. This was during December 2012. The product arrived 2-3 weeks later. I got so busy, had no time to try it...still in box. I figured I have to return it during the 30 day in order to get a refund. I go online to retrieve...

Luminess Air / credit card rip off

sher g on May 23, 2012
i was not aware that i would be charged for i was suffering from a multiple sclerosis excerbation and did not use the aforementioned product until my attack was over which took some time. today, i received a package contianing two vials of their "make-up" which did indeed cause a horrible...

Luminess Air, Lp / purposeful overcharge of my account & lack of professional integrity

Recently I too purchased the so-called "revolutionary Luminess Air Makeup system." I must say, I was not the least bit impressed with the product, nor the price. Here's why, I found that these products were not formulated for the various African American shades as seen on TV. It was a...

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