lg.com Consumer Complaints & Reviews
Andrea Clausen on Sep 19, 2017
During the middle of the night, the cook top on my range shattered. I called but they said it was not covered and gave me a number to call for parts. That number is disconnected, but offered an alternative number. I called that number to find out that the part, which broke through no...
HKroll on Aug 18, 2017
The knobs, located on the front of the range, turn too easily - the burners turn on unintentionally. I have found similar complaints from other customers. We have had several incidents - one involving a small fire and the latest just yesterday. My grandson came home to find the house...
nancy louie on Aug 18, 2017
• 5/18/14 purchased LG washer • 8/8/17 3 year old washer stops working mid cycle – Day 1 • 8/8/17 LG repair contacted by phone, asked about digital phone diagnosis, rep unaware of process. • Authorized repair: Roberts AM & PM Appliance contacted unable to schedule until Fri., 8/11/17 – Day...
Brittanydrawstuff on Aug 12, 2017
I purchased a Bluetooth headset with model number 910 on the 13th of August 2016. One day both sides decided to stop working, so I went online to request a repair on 06/29/2017. I have not received an email back yet. I waited for 4 days and still nothing, so I used the number provided...
NAC270 on Aug 1, 2017
On July 25, 2013, I purchased an LG French Door Refrigerator Model #LFC21776, Serial # 307TRLV0H720 from Home Depot, at a cost of $2, 408.99, plus taxes and installation. On June 28, 2017, it was clear that the refrigerator was not holding proper temperatures in either the fridge or freezer...
BakerBarbara on Jul 28, 2017
11 months old and the fans stopped working. Called service, it took over a month to get service. Finally they show up and basically use a blow dryer on the fridge to unfreeze the fans. 7 months later the fans stop working again. LG tells me they will charge over $500 to come out and assess/fix. They...
harrisr2 on Jul 22, 2017
We bought a several thousand dollar fridge two years ago and this is like most others on here. The fridge stopped being cold, the freezer didn't live up to its name either. We had 7 repair trips come out, including 3 different actual repair men, the compressor was replaced twice and every...
Ann Mouzon on Jul 21, 2017
Is there any compensation for this companies lack of product reliability? I bought a very expensive LG that lasted 15 months. After I paid the $400 fee for "after warranty" issue I now am still waiting for the part 3weeks later. I had to buy a used appliance for my renters. WHAT IS THE...
aclearwater on Jul 8, 2017
My LG fridge stopped working on May 3rd. I called LG official service and signed a contract under the promise that they will fix the problem. It took 3 days for the technician to come. When he arrived he said some parts needed to be ordered and took the weekend and couple of more days for...
Davidod on Jul 5, 2017
I purchased this refrigerator about 3 years ago and it has broken down. I was tricked into purchasing a 1 year warranty with the promise that it would be repaired. It has been 6weeks now and the refrigerator still doesn't work. This is terrible customer service. They have lost a customer...
Cathy Vitale on Jun 21, 2017
We purchased a package deal from our reputable local appliance dealer. They have been helpful and replaced doors as they peel. I tried contacting LG there service person came out and we checked stores it seems this is a constant problem with the Black Stainless steel. I cannot find a recall...
Kathy Morrissey on Jun 19, 2017
I bought a tablet from AT&T that never worked right and always crashed a lot. It, 's performance continued to get worse. I barely used it for anything because of performance. I bought a molded rubber case to protect it and nearly all the time I had it, it was stored on a shelf in...
David McKinley on Jun 19, 2017
About 8 years ago, we bought an LG washer and dryer. Recently, the motor went out. It is under warranty for 10 years. We looked up on LG's website two authorized service companies. We called them and both had appointments that were 2 to 3 weeks out. We couldn't wait that long. We called a...
Angus123 on Jun 12, 2017
I purchased a refrigerator, dishwasher, microwave and range on 1/1/16. I did not purchase extended warranty, since I had no problems with other ones that I had and was just redoing my kitchen. Well my lg french door with"smart tech" stopped cooling Saturday evening, I called lg and they...
Goferit on Jun 8, 2017
In November 2016 we purchased a LG70UH6350 TV with a Samsung sound bar. When a problem was encountered using the HDMI cable to the sound bar, Samsung & LG telephone service advisors concluded there was an in compatibility issue. In response I purchased an LG SHC4 sound bar in the belief the...
Alyro on Jun 6, 2017
I have had to replace two of the same type of phone, the LG G5. I am on my third one and I still have the same exact problems. My data connection doesn't work properly. It will say I am roaming when I am in my house, no other phone has done that. None of my family experiences that with...
Ashley1988 on May 26, 2017
I spoke with a lady 4/14 the same day I received my device from being repaired with lg. Device had small crack in screen and lg rep informed me that I would need to file a claim with FedEx and call back after doing so as lg would also need to make a claim, or else I'd be charged for the...
Roseann Caballero on May 23, 2017
I purchased a window air conditioner less than a year ago from Home Depot. It slowly stopped blowing cold air. I really noticed the problem on Sunday. It was a really hot day and my room stayed very warm even when the unit was on high. I called the customer service number that was shown on...
Ravi Chandra Gupta on May 20, 2017
Sir I have took the tv on jan 2017 tv id under warrenty ihave pannel prblm sir they r saying that wont com under warrenty product is unde warrenty no any physical damage sir but they r saying should pay 30000 for pannel really its very bad service I giving a police complant and feature we...
RosaSmith on May 15, 2017
Lg refrigerator model lsxs263226s /01 I purchased this refrigerator new on 10/29/2016 from lowes in odessa, texas. On feb. 28, 2017 I called to have the ice maker fixed. today's date is may 15, 2017. The first service call was finally scheduled for april, 4, 2017. the tech came out and...